Synthcloud Reviews 162

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the sound packs and libraries, noting their realism, clarity, and how they enhance creative potential. The customer service is frequently highlighted as outstanding, with many people appreciating the prompt, helpful, and friendly support provided by the staff. Consumers are impressed with the efficiency and responsiveness of the support team, who quickly resolve issues, provide guidance, and even assist with lost files. The company's commitment to customer satisfaction and their unique catalog for niche genres are also highly valued by users.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers praise the high quality of... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, efficiency, and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being helpful,... See more

Service

Clients share positive opinions on service, consistently highlighting excellent customer support and quick... See more

Based on these reviews

Rated 5 out of 5 stars

I purchased the Ultimate Pianos for my Yamaha MODX M6 to get the sound of the White Grand, plus 6 other piano sounds. It was super quick to get the library files, just a couple of minutes and they all... See more

Rated 5 out of 5 stars

I have been a loyal customer of Synthcloud for years. I primarily use their Dream Theater lead and shredding patches with my Korg M3, and they are exceptional. The sounds are extremely well-crafted an... See more

Rated 5 out of 5 stars

This is my second time buying sounds from SynthCloud. I recently purchased a Moog Muse. Creating or finetuning my own sounds is going to take time. The factory presets are great, but I wanted more lea... See more

Rated 5 out of 5 stars

I had something of a “Senior Moment” while downloading the Hammond B3 sound set for my Nord Electro 6D. I reached out to Synthcloud for help and they fixed the problem quickly and efficiently. The... See more


Company details

  1. Music Store
  2. Musical Instrument Store
  3. Software Vendor
  4. Used Musical Instrument Store

Written by the company

SynthCloud.net is an online platform dedicated to musicians and producers looking for high-quality synth presets and soundbanks. Specializing in a wide range of sounds for popular synthesizers, the site offers handcrafted patches designed to enhance creativity and streamline music production. Created by passionate sound designers, SynthCloud provides an ever-growing collection of presets for various genres, from cinematic atmospheres to electronic beats. With a focus on authenticity and usability, the platform aims to be a go-to resource for artists seeking fresh, inspiring sounds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

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Rated 5 out of 5 stars

I have never imported files for my MODX…

I have never imported files for my MODX before and was very apprehensive. The customer support I had from Lucy with installation was really helpful and Saverio, the sound engineer, was excellent when it came to helping me to create a particular sound. I have now incorporated Saverio's sample and some of the sounds from the Synthcloud files into my performances (along with some of the sounds that I have made myself) and am very pleased with the results.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

I want to highly reccomend Synthcloud for their excellent customer service.

I want to highly reccomend Synthcloud for their excellent customer service. I had a technical problem and Synthcloud 'pulled out all the stops' and got the matter sorted in a very quick time.
My thanks to Lucy and her colleagues for getting the problem rectified for me.
I am very happy with the product I purchased, and with the amazing service that the company provide. 😄

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

Synthcloud is truly wonderful

After days of struggling putting sounds in to a old 2000s synthesizer that I was trying to get back to life, Synthcloud was so helpful in guiding me through esch step to put new sounds into my dated machine. The company was kind enough to record a video on how to install sounds from PC to the hardware. Thank you Synth Cloud for truly servicing your customer and meeting the high expectations with high quality, creative sounds and presets!

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Pink Floyd sounds

I bought some Pink Floyd sounds for my Nord Stage 3 and they sounded amazing. They have saved a lot of time and have achieved something I could not figure out how to programme. The response from their Customer service is great. I am sure I will buy some other products!!! Really recommendable

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Good sounds and super customer support

I’m a keyboardist who plays in a rock band. I have a Korg Kronos and I’ve purchased sounds from Synthcloud multiple times.
I’m very satisfied with both the sounds and the overall customer support — they were always very responsive whenever I needed help.
I’m happy that i found them. I’d gladly recommend them to everyone. The prices are very reasonable. Keep up the great work!

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Very Happy!

I'm very happy with the quality of the patches and customer service received from Synthcloud. G

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

I am very satisfied

I am very satisfied! I bought a sound bank for the Nord Stage 3, but I am very bad with technology, so I couldn't install the sounds. They kindly helped me, investing a lot of time to explain how to do it, and now I have the sounds installed. Thank you so much for everything!

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Synth cloud got back to me with an email

Synth cloud got back to me with an email straight away after I asked them for a welcome discount for the 10% and they gave me 20% instead. Great guys! Very happy with the service. And the icing on the cake was another 30% off for leaving a honest review on trust pilot. Excellent work guys ;-)

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great Quality and Awesome Customer Support

I purchased several sound packs from Synthcloud a few months ago I was already very happy with their quality and usability for my band gigs. Then yesterday I needed some help from their Customer Support and in a matter of minutes my issue was solved. They're really fantastic.

March 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Synthcloud…

Great experience with Synthcloud resolving an issue with files that were not downloading properly. I sent an email with a screenshot of the error and within a day got a prompt response and a solution to the problem. Very easy and no-nonsense. Great customer experience for me and I would recommend their products.

Larry Swiercz

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Very good service

I bought a pack for my kurzweil pc4 and when I bought it there was a small bug on the website. They sorted it out straight away, solved the problem and treated me very well. It was the first time I bought from synthcloud and it will certainly be the first of many.

March 25, 2025
Unprompted review

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