SysinfoTools Software Reviews 267

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer support for being fast, friendly, and professional, often going above and beyond to assist with issues. Many people highlight the efficiency and helpfulness of the staff, noting their patience and expertise in guiding users through processes. The service is frequently described as excellent, with quick response times and effective solutions, even for complex problems. However, some reviewers were not happy with certain products, finding them to have core shortcomings and limited practical use for specific needs. A few other people also felt that response times for tickets or emails were delayed, leading to dissatisfaction with technical support.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, often describing the support staff as... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Product

Consumers find the product to be ambiguous, with some able to get what they need despite issues. However,... See more

Service

Customers had positive experiences with service, often describing it as quick and efficient. Many reviewers... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the immediate and expert... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were looking as a company for a solution to bulk convert single and multi page pdf files to single and multi sheet xlsx files, because non of the software solutions online are working well. The sys... See more

Rated 5 out of 5 stars

EXTREMLY PROFESSIONAL SUPPORT STAFF WHO PROMPTLY AND WITHOUT ANY DELAY HELP AND SUPPORT YOUR PURCHASE FOR THE RIGHT AMOUNT AS IT FITS YOUR BUDGET AND OTHER FINANCIAL CONSTRAINTS. I AM SO VERY GLAD TO... See more

Company replied

Rated 5 out of 5 stars

I had an issue with Hotmail backup tool and the support was great. It had nothing to do with the program at all and the support folks went through everything and explained what the cause was, my anti-... See more

Rated 5 out of 5 stars

I was in a jam - I paid and downloaded the app and needed help. The online support was there immediately and expertly guided my through the process and I got back my 4gig plus of emails and attachm... See more


Company details

  1. Software Vendor
  2. Cloud Computing Service
  3. Computer Software Store
  4. Data Recovery Service
  5. Software Company

Written by the company

Sysinfo Tools Software is dedicated to offering top-notch data recovery, data migration, and various other services. We've successfully developed over 250 software solutions and continually upgrade them to ensure our customers receive the best possible experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

267 reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

STAY AWAY FROM THIS COMPANY!

Stay away from this company.

I do not usually write reviews, and this is such a terrible company, I feel I must do something to prevent others have the same problem.

I have to return to Trustpilot to change my review. They promised to refund me $29 of my original purchase if I upgraded to a more expensive licence with more functions.

However, both licences are defective, and the app is not in working order.

I requested a full refund under their 30 days money-back guarantee, and they refused and offered me their IT help.

I purchased the app to use it as I like, and do not wish to have to reach to their IT everytime I want to use the app.

They also requested a remote control on my laptop and refused to log out before I gave them a positive review on Truspilot!

It was a very scary experience. Please do not fall for this.

May 19, 2025
Unprompted review
Rated 1 out of 5 stars

DANGEROUS-- it installs links/paths on your computer

I purchased a converter and it installs dangerous links on your computer that they can then put things on your computer and also they can extract data. I tried to have them only give me the offline version, and they make you install a path on your computer and email it to them in order to give you a SECOND "authorization code" in addition to the registration code and activation code, in order for you to use it offline. So either way they are putting a path to your computer if you use their software. DO NOT TRUST!

May 17, 2025
Unprompted review
Rated 4 out of 5 stars

Making things right

I made a mistake in choosing the wrong software for my job and the team at Sysinfo worked through it with me to provide a satisfactory solution to my problem.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excelent support

Excelent support, buy software for zip recovery due have virus on server, and it helps recover partial files. Very happy and satisfied client.

March 10, 2025
Unprompted review
Rated 4 out of 5 stars

Excellent programs, but...

Excellent programs (.pst recovery, eml converter), and initially good technical assistance chat and remote assistance; follow-up questions not responded to requiring additional prodding and an extra day's wait

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Best Software

I use different software for the conversion and backup, but the service and products of the Sysinfo tools are best. Their software comes with extra add-on features which make tasks more easy and reliable. Customer support is also very helpful, they guide you through your problem and provide a better solution.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

I recently used SysInfoTools to recover…

I recently used SysInfoTools to recover and convert my OST files, and I couldn’t be happier with the results! The software is incredibly user-friendly, even for someone like me who isn’t very tech-savvy. It handled my large files effortlessly and recovered all my emails, contacts, and calendar entries without any data loss.

What really impressed me was the speed and accuracy of the tool. It saved me hours of manual work and gave me peace of mind knowing my data was safe. The preview feature was a lifesaver, allowing me to selectively recover only the items I needed. Plus, the ability to export to multiple formats like PST, PDF, and MBOX made it super versatile.

The customer support team was also fantastic—they responded quickly and helped me with a few questions I had during the process. Overall, SysInfoTools exceeded my expectations, and I would highly recommend it to anyone dealing with data recovery or migration issues. It’s worth every penny!

February 1, 2025
Unprompted review
Rated 1 out of 5 stars

Refused a refund 4 hours after…

Refused a refund 4 hours after purchasing the software despite proof it would not work.

Terrible customer service, refused to refund quoting terms and conditions.

Their website shows 30 days money back - avoid this company

February 18, 2025
Unprompted review
Rated 1 out of 5 stars

Rude

Rude, unhelpful customer service only interested in getting me to pay for more when already purchased.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service at Sysinfo

Great Service at Sysinfo. I can not wait to get the Admin License of the OLM to GMAIL converter. The technical expert did a great job and told me all will work perfectly. I appreciate the support!

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

The tech helped me solve the problem…

The tech helped me solve the problem that I didn't understand and guided me through the process to success! Shubham was helpful and knew just what to do. I was a little hesitant to allow remote access but it turned out to work great.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent support and product!

Spoke to Shubham over chat/remote support. Absolutely amazing service, solved all problems and held my hand through a sophisticated software issue. Super competent and highly professional! Thank you again - kudos to SysInfoTools and especially to Shubham.

September 6, 2024
Unprompted review

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