Systweak Software Reviews 271

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Fantastic software, great software and some really helpful features. For first time users its a little struggle however after a few uses the UI becomes more easy to understand. We installed this acr... See more

Company replied

Rated 3 out of 5 stars

Buyer beware. I wanted a simple app to organize and delete duplicate files. Photos, documents, etc. What I ended up buying was an app that deletes 15 files, then prompts you to buy the pro version f... See more

Company replied

Rated 1 out of 5 stars

Duplicate Photo Fixer. Terrible company. NOT replying to any of my correspondence, having completed mails/tickets, every which-way I've tried them several times over. Problem is after having a comple... See more

Company replied

Rated 5 out of 5 stars

From past couple of weeks, I was facing storage & speed issues on my Windows system. I crawled several websites to find an ideal solution to clean my PC, so that it can perform smoothly. But even afte... See more

Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

Software downloads from Systweak website that keep your PC smooth, clean and error free. Utilities for Windows Include the award-winning Advanced System Optimizer, Advanced System protector, Advanced Vista Optimizer and CacehBoost. Download Free AntiSpyware.


Contact info

3.8

Great

TrustScore 4 out of 5

271 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great Company

Great Company. Great Products, I Used Systweak
Duplicate Photos Fixer App for deleting my laptop's duplicate photos. It works great. satisfied!

December 7, 2022
Unprompted review
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Reply from Systweak Software

Dear John

Glad to know that you love using our app.

Your positive feedback is much appreciated.

Regards

Systweak Software

Rated 1 out of 5 stars

After paid I don't get the serial code…

After paid I don't get the serial code yet also contacted support but don't get a response yet. is it a scam I am really confused

January 18, 2023
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Faisal

Please accept my apologies for the inconvenince caused.

Regarding your query, please note that when you make the purchase, we send confirmation mail with the product URL to download the product. I suggest you to please check the Spam/Junk folders for the same.

Also, I'm afraid I'm unable to locate your record(s) as well as any email that must have sent to us. Please send us the following information to verify your account:

1. Name and Order number of the product.

2. Name of the website or exact URL of the website from where you purchased this product.

3. Name of the seller/merchant on your credit card statement.

4. Email address you used at the time of purchase.

Please share the requested information at support@systweak.com.

Once I have this information I will be in a better position to provide you the resolution.

Looking forward to hearing from you soon.

Systweak Software

Rated 1 out of 5 stars

scam!!!!

scam!!!!! once you pay this and run the scan to retrieve your lost files, it shows your files but after you try to hit the active button to get the files back a popup comes up and states you now need to pay another 70.00 bucks, what a scam, contacted my bank immediately and they are disputing and holding the charge. DO NOT USE THIS COMPANY!!!!! will also report to the BBB

Update they did give me a refund promptly. They need to be more clear on directions and extra charges.

December 24, 2022
Unprompted review
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Reply from Systweak Software

Dear Tracy

My apologies for any inconvenience you may have experienced.

We have received your refund request. However, customer satisfaction is valuable to us. I would like to take this opportunity to understand the reason for dissatisfaction and seek a refund.

Please note we have worked really hard on this product and I would really appreciate it very much if you can let me know the reason for the refund and why you are unsatisfied with the product.
Please note pnce the product is purchased, it needs to be registered, failing which it will remain in the trial version and will prompt you to purchase again. Once registered, you will not be asked to purchase it.

However, as you wish to be refunded, we have processed the refund, you will be receiving it soon.

Regards

Tweaking Technologies.

Rated 1 out of 5 stars

Crippled

As I discovered, reading other TrustPilot reviews, the practice of selling you a substandard, crippled product at a reduced price without warning you, then requiring you to upgrade to the full product before you can make effective use of the version you have already paid for, seems to be Systweaks' disreputable way of doing business, IMHO. Others have called it a SCAM. I agree.
Checking further I discover that instead of the 50% "come on" discount originally offered, you are actually paying a 56% premium, once the premium demanded for the "upgrade" of £23.96, has been paid.

I also discovered in very small print that a not previously mentioned "auto-repeat" annotation has been added, indicating that your seeming one-time payment has been converted into a non-consensual annual subscription. Houdini would have been proud of such sleight of hand.

IMHO, that makes Systweak the most disreputable company it has ever been my misfortune to encounter. Avoid like the plague.

Re the Systweak response
The usual, bland reassurances and half truths. As to "without the consent of the customer and without his true knowledge" you only have to read the reviews to see how many customers have been misled. As to "Also, all of our products are subscription-based and it is clearly mentioned on the checkout page", not so much a half truth, but a deliberate misrepresentation IMHO. As already explained a "very small print, not previously mentioned, "auto-repeat" annotation is the only indication thereof. A million miles away from full disclosure.
And to formally state the obvious: YES I do wish to CANCEL the subscription and would like a REFUND of 317.96 paid to date.

Re Second response
Sorry about the typo - I am using an unfamiliar keyboard. For 317.96 read £17.96, but I expect you guessed that, but couldn't resist the opportunity to once again plug Systweak rather solve the customer raised issue

UPDATE 8/4/24
In private emails I have been promised a full refund. Has it come ? Are you surprised when is say NO ?
The only reason I am back on this site is that I was checking out their PDF editor promotion, which sounds good. But as we already know Systweak are good a promoting their products, but their admin and follow up is TERRIBLE.

December 9, 2022
Unprompted review
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Reply from Systweak Software

Dear Mike

Please accept my apologies for the inconvenience caused.

We value our customers and since you do not wish to keep the purchased product we will be happy to process the refund as soon as you provide us with the order details.

Please write to us at support@systweak.com with the order details like the order number, full product name, copy of the invoice, and email id from which the products were purchased.

Once we have this information, we will be able to assist you more promptly.

Best Regards
Systweak Software

Rated 5 out of 5 stars

I posted earlier about my experience

I posted earlier about my experience. I was very pleased with the quick response I received back about the problem I was having and it is now corrected. The program works great at recovering lost photos and even recovers them in a large size and retains the original file #. The only complaint I have is the inability to be able to put in a date range for the files you wish to recover instead of recovering everything that was on the SD card. Because of the screen that came up after showing the files that had been discovered (which included # and date), I was able to determine about how much recovery I needed to do then just stop it. Luckily I had just taken the photos a couple weeks back so I only had to recover about 150 files before stopping knowing my files would be there. I had gone to Help and it had indicated that I only needed to click on the file I wanted and it would be recovered. I did click on the first file I wanted and that's where it started recovering all of them to my external storage folder.

October 4, 2022
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Charlene

Glad to know that you love using our program.

Your positive feedback is much appreciated.

Also, we have forwarded your suggestion to the development team, they will definitely look into it.

Regards

Systweak Software

Rated 5 out of 5 stars

Love Smartphone Android Cleaner!

I've been using Systweak's smartphone cleaner and I have to say that it fulfills all its claims to speed up performance and extend battery life. I also loves it game booster feature, as it helps me to enjoy high-end games without any lags. So, kudos to the team!

October 4, 2022
Unprompted review
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Reply from Systweak Software

Dear Cathie

Glad to know that you love using our app.

Your positive feedback is much appreciated.

Regards

Systweak Software

Rated 1 out of 5 stars

Won't activate

After reviewing different products, I decided to purchase Advanced System Optimizer, after installing the product I tried to activate and nothing happens. After a long wait a message pops up on the screen saying it can't connect. I have tried to contact support with no help. Also after uninstalling the product I am taken to a page where I can get 50% off the product I have already paid full price for!

September 30, 2022
Unprompted review
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Reply from Systweak Software

Dear Patrick
Please accept my apologies for the inconvenience caused.
Please note we value our customers and want them to avail the benefits of our products, hence we provide a discount at uninstallation.
However, as per your request we have already provided you with a full refund of the product.
Also, we have a TAT of 24 hours and we reply to the customer within the time frame.
Our support team has already connected you from the registered email address.
Hope this helps.
Regards
Systweak Software

Rated 1 out of 5 stars
Systweak Software logo

Reply from Systweak Software

Dear Wayne

Please accept my apologies for the inconvenience caused.

Firstly, please note our support team is already in touch with you regarding the issue and we have already informed you the Quick Photo Finder is not our product and belongs to a third-party company named Digital Protection Services S.R.L.

Also, we would like to bring to your notice that Systweak is a legitimate Software development and distribution company that does not follow any unethical practices to scam its customers.

We have checked our database and were unable to locate any records with the details provided by you.

Also when an order is placed the charge is shown as FS*Systweak.

In case you have purchased any product from us, please provide us with the order details of it including the invoice, a screenshot of the charge on your credit card, order number, the full name of the product, a screenshot of the product window, etc. at support@systweak.com.

Hope this clarifies.

Regards

Systweak Software

Rated 5 out of 5 stars

good qpp .....

September 22, 2022
Unprompted review
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Reply from Systweak Software

Dear Leobardo

Glad to know that you love using our program.

Your positive feedback is much appreciated.

Regards

Systweak Software

Rated 5 out of 5 stars

amazing product

Advanced Driver Updater is a wonderful tool that helps in updating all the outdated drivers of computer. This tool scans for all the outdated drivers in no time and update all of them in a single click.

must recommended to all users to keep their drivers up to date

August 26, 2022
Unprompted review
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Reply from Systweak Software

Dear Aayush

Glad to know that you love using our program.

Your positive feedback is much appreciated.

Regards

Systweak Software

Rated 5 out of 5 stars

Have a Great User Experience

Well I have a great user experience using there software specially the Photos Recovery is one of the best software by systweak I must say that.

The Software help in recover permanently deleted photos from my my system.

August 28, 2022
Unprompted review
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Reply from Systweak Software

Dear Tarun

Glad to know that you love using our program.

Your positive feedback is much appreciated.

Regards

Systweak Software

Rated 1 out of 5 stars

Just another software scam

Just another software scam. It will tell you that you have 12 outdated drivers and it can fix then easily once you buy the software. But it does tell you at the download that it is free. SCAM.

September 12, 2022
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Ray
Please accept my apologies for the inconvenience caused.
Firstly, we would like to bring to your notice that Systweak is a legitimate Software development and distribution company that do not follow any unethical practices to scam their customers.
All our driver updater utilities comes with a limited functionality trial version. The functionality of the trial version is such that it gives a better idea of how the utility works.
The trial version of Advanced Driver Updater allows the user to update the outdated drivers one by one manually. However, to update all the driver in a single click, the product has to be purchased.
In case you saw or product being promoted as free, please provide us the screenshot and the URL so that we can check for the issue at our end and we will be happy to provide you with the 1 year key free of cost.
Please contact us at support@systweak.com with the requested details. You can also contact us on Skype. Our Skype id is systweak.support.
Looking forward to hearing from you soon.
Regards
Systweak Software

Rated 5 out of 5 stars

Must Recommendable Software, Gives 5 STAR!!

Using Advanced Driver Updater Software by Systweak for more than 2 years. I must say, it has an easy-to-understand interface and intuitive features, This tool can quickly update device drivers and fix game components. There are also some additional features dedicated to computer maintenance."

Must Recommendable Software, Gives 5 STAR!!

July 25, 2022
Unprompted review
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Reply from Systweak Software

Dear Soniya

Glad to know that you love using our program.

Your positive feedback is much appreciated.

Regards

Systweak Software

Rated 5 out of 5 stars

Advanced Driver Updater - Best Driver Updater Tool

I am writing this review after checking tons of driver updater software. Advanced Driver Updater is a life savior. It automatically scans, downloads, installs, and updates Windows drivers in just a few clicks.

June 22, 2022
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Camila

Glad to know that you love using our program.

Your positive feedback is much appreciated.

Regards

Systweak Software

Rated 5 out of 5 stars

Advanced Driver Updater is an excellent tool

I have been using Advanced Driver Updater for quite a while now and I must say that every one should use this tool for overall optimised performance of computer. I automatically scans for outdated drivers and update all of then in a single click. With the updated drivers installed on your computer you can utilise the full efficiency of the computer and can execute the tasks in no time.

Highly recommended.

June 17, 2022
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Victor

Glad to know that you love using our program.

Your positive feedback is much appreciated.

Regards

Systweak Software

Rated 5 out of 5 stars

INCOMPARABLE FEATURES

I am using TweakShot by Systweak Software for 2 years and it is working quite great for me. This software is just the best screenshot-taking tool I have ever used !!!
The features are amazing and incomparable!

June 17, 2022
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Aayushi

Glad to know that you love using our program.

Please keep sharing your valuable feedback and suggestions.

Regards

Systweak Software

Rated 1 out of 5 stars

one star because i cant give zero…

one star because i cant give zero stars. I searched for free driver updated software and this product was first on the list.I installed your software and ran it. only to be greeted with a ransom message asking for me to pay to register it if i wanted the drivers updated. very poor practice. and a complete waste of my time....seriously not happy...nowhere does it tell you that you must register the software for it to do what it actually does.

June 16, 2022
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Paul
Please accept my apologies for the inconvenience caused.
Firstly, we would like to bring to your notice that Systweak is a legitimate Software development and distribution company that do not follow any unethical practices to scam their customers.
All our driver updater utilities comes with a limited functionality trial version. The functionality of the trial version is such that it gives a better idea of how the utility works.
The trial version of Advanced Driver Updater allows the user to update the outdated drivers one by one manually. However, to update all the driver in a single click, the product has to be purchased.
In case you saw or product being promoted as free, please provide us the screenshot and the URL so that we can check for the issue at our end and we will be happy to provide you with the 1 year key free of cost.
Please contact us at support@systweak.com with the requested details. You can also contact us on Skype. Our Skype id is systweak.support.
Looking forward to hearing from you soon.
Regards
Systweak Software

Rated 5 out of 5 stars

I was facing problem with my graphic…

I was facing problem with my graphic driver and did not find proper solution ,recently one of my collegue suggest me to use Advanced Driver Updater Tool i used it and find my solution . Thanks Systweak

June 14, 2022
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Amara

Glad to know that you love using our program.

Please keep sharing your valuable feedback and suggestions.

Regards

Systweak Software

Rated 5 out of 5 stars

I am facing problem with my audio…

I am facing problem with my audio driver and did not find proper solution ,recently one of my friend suggest me to use Advanced Driver Updater Tool i used it and find my solution . I am very thankful to my friend.

June 7, 2022
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Amy

We are really glad that you like our product.

Regards

Systweak Software

Rated 1 out of 5 stars

Not free

Not free. As soon as you click Update All it wants you to purchase a version. Misleading. Uninstalling immediately.

June 6, 2022
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Sir/Mam
Please accept my apologies for the inconvenience caused.
Firstly, we would like to bring to your notice that Systweak is a legitimate Software development and distribution company that does not follow any unethical practices to scam their customers.
We offer limited functionality trial version of our products so that the customers can get a fair idea of how the product works, however they need to purchase it in case they wish to use the fully-functional product.
In case you have purchased our product, please provide us the order details along with the full name of it and the Operating System details, so that we can help you with the activation of the program which convert the trial version in the fully-functional version.
Therefore, we request you to please contact us at support@systweak.com with details of the product with which you have faced the problem. You can also contact us on Skype. Our Skype id i systweak.support.
Looking forward to hearing from you soon.
Regards
Systweak Software

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