Systweak Software Reviews 271

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Fantastic software, great software and some really helpful features. For first time users its a little struggle however after a few uses the UI becomes more easy to understand. We installed this acr... See more

Company replied

Rated 3 out of 5 stars

Buyer beware. I wanted a simple app to organize and delete duplicate files. Photos, documents, etc. What I ended up buying was an app that deletes 15 files, then prompts you to buy the pro version f... See more

Company replied

Rated 1 out of 5 stars

Duplicate Photo Fixer. Terrible company. NOT replying to any of my correspondence, having completed mails/tickets, every which-way I've tried them several times over. Problem is after having a comple... See more

Company replied

Rated 5 out of 5 stars

From past couple of weeks, I was facing storage & speed issues on my Windows system. I crawled several websites to find an ideal solution to clean my PC, so that it can perform smoothly. But even afte... See more

Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

Software downloads from Systweak website that keep your PC smooth, clean and error free. Utilities for Windows Include the award-winning Advanced System Optimizer, Advanced System protector, Advanced Vista Optimizer and CacehBoost. Download Free AntiSpyware.


Contact info

3.8

Great

TrustScore 4 out of 5

271 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Waste of time and money

bought it yesterday, got the code afterwards, paid for it, after one hours attempt, it is not possible to get it running, it asks if I want to buy some of their other programs instead.
waste of time and money

April 22, 2021
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Jens
Our sincere apologies for the inconvenience you have experienced.
However, for further assistance, we request you to please contact us at support@systweak.com with your purchase details along with the exact problem you have faced with our product.
This will help us to provide you with a solution at the earliest.
Regards
Systweak Software

Rated 5 out of 5 stars

Advanced Driver Updater

After a day of purchasing the advanced
driver updater it stopped working and then the desktop icon disappeared I have tried on two separate occasions to to get an answer by email but I have failed what can I do next

April 8, 2021
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Mike
My sincere apologies for the inconvenience you have experienced.
However, in your recent email sent to us, you have stated that the problem you were facing is now resolved.
If you still need any further assistance then we request you to contact us again at support@systweak.com. We will be happy to assist you.
Regards
Systweak Software

Rated 1 out of 5 stars

Duplicate Photo Fixer It's a 'FIX' alright!

Duplicate Photo Fixer. Terrible company. NOT replying to any of my correspondence, having completed mails/tickets, every which-way I've tried them several times over. Problem is after having a complete new hard drive on my lap top, by Microsoft. three weeks ago. My download activation code NOT accepted. Says I've been blacklisted as tried to download exceeds the limit of P.C's .
I only have the one lap top. Refund required. of annual subscription of £35.95 paid to Systweak Cleverbridge on 07/01/21.

April 8, 2021
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Penny
My sincere apologies for the inconvenience you have experienced.
Please note that we have already provided you with a new license key to register the product.
We request you to please check your mailbox for the email that we have sent with a new license key for the product.
If you need any further assistance then feel free to contact us at support@systweak.com. We will be happy to assist you.
Regards
Systweak Software

Rated 5 out of 5 stars

Systweak Antivirus is helpful

Systweak Antivirus is helpful!
I got systweak antivirus couple of weeks ago and it was easy to use, Helped protect my PC.
Some minor things can be improved but overall a good performance

February 26, 2021
Unprompted review
Rated 1 out of 5 stars

Unhappy with product of Systweak Software

RE-WRITTEN ON FEBRUARY 28: I bought the Advanced Disk Recovery, Systweak PhotoStudio (Lifetime Free) package from Systweak Software. And I regret spending the money. I deleted a file (shift+delete), which I needed to recover. Your software showed me the file and told me to pay if I wanted to restore the file. Once I paid, your software told me that the file has been overwritten. Plus, according to a mail from the seller, the software is auto-renewal, which is that the payment is automatically renewed every year. I do not recollect giving you permission to auto-renew.
I tried posting feedback on your website through your Contact Us option. But, my feedback was not being accepted even though it was within the 500-character limit specified by you. Surprisingly, the company's products are on top when you search online for data recovery software.
In the absence of any option for me to opt out of this unfair auto-renew arrangement, if you take any more money from my account, I will approach the cyber crime cell of the police. Alternatively, you can tell me how to opt out of the auto-renewal option.

UPDATE ON FEBRUARY 28: The company has informed that the auto-renewal has been cancelled. The company has refunded the money I had paid for the Advanced Disk Recovery, Systweak PhotoStudio (Lifetime Free) package.

February 20, 2021
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Dhiraj
My sincere apologies for the inconvenience you have experienced.
However, please note that Systweak is a legitimate company that never follows unethical practices to scam its customers out of their hard-earned money.
Therefore as a first resort, we have already processed the refund and cancelled the automatic subscription for the product.
Also, our support team is already in touch with you and we hope that they are able to help you out with all your queries.
In case you still have any further queries feel free to contact us at support@systweak.com
Regards
Systweak Software

Rated 4 out of 5 stars

Best privacy protector

In this bizarre world, where the online privacy has become a joke, I started questioning every new app that could help me secure my browsing history. This is when I get to know about the Private Browser Care which looked promising & as a shock to me, it worked the same way. Now I don't get worried about my digital footprints because they are perfectly same now.

January 25, 2021
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM - do not use them - They will charge your account $400 without any notification - the process to get a refund is long and the staff are rude and unhelpful. they also require access to your computer remotely to perform a refund, which is a cumbersome process and seems very invasive.

January 6, 2021
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Dani
Please accept our sincere apologies for the inconvenience you have experienced.
Please note that Systweak is a legitimate company that never follows illegitimate practices to scam its customers.
Moreover, we offer a 60 days money-back guarantee on our products and never ask for a remote session if a customer is asking for a refund.
However, since customer satisfaction is valuable to us, therefore to track down the issue and provide you with a resolution we request you to contact us at support@systweak.com.
This will help us to provide you with the assistance at the earliest.
Regards
Systweak Software

Rated 1 out of 5 stars

Stay away! Trying to lure you in with a year subscription!

Tried "Duplicate Photos Fixer Pro", which seems to work okay. Checked the price and it's EUR 40. But when you add it in your cart, the page suddenly displays in a small, light gray font that it's a yearly cost instead of a one-time payment!

Just mention that upfront, then I wouldn't have wasted my time!

December 27, 2020
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Rene
Our sincere apologies for the inconvenience you have experienced.
Please note that a lot of time, hard work, and resources are involved in sustaining the ongoing efforts to improve existing products and develop new ones, therefore it is really hard for us to offer a perpetual license for our products.
We hope you understand our predicament.
If you have further queries then please contact our dedicated support team at support@systweak.com.
Regards
Systweak Software

Rated 1 out of 5 stars

Can not give any rates

Can not give any rates. You people have no knowledge at all. I have paid for this thing, Carl Muller and the other guy have 0 knowledge. I want my money back, otherwise, I will advertise everywhere as possible. You have a week time.
Andrew Rex Bowie

December 12, 2020
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Andrew
Please accept our sincere apologies for the inconvenience.
We request you to please contact us support@systweak.com with your purchase details along with the exact problem you have faced with our product.
This will help us to provide you with a solution at the earliest.
Regards
Systweak Software

Rated 5 out of 5 stars

Systweak VPN for travellers hooking up hotspot

I'm a frequent traveller and I connect on various hotspots. I used multiple VPN services however found Systweak VPN a secured, user-friendly, cost effective and light weight software that gives flawless connectivity throughout the journey.

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

I used Advanced System Optimizer

I used Advanced System Optimizer. I downloaded this to just remove junk files but I found a lot of other useful features in it which makes this all-in-one tool for Windows PC users.

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Remove virus from systweak antivirus

I am stuck with viruses in my system then my friend recommended me systweak antivirus. Than I purchased it then I saw it is not only removes viruses only it provide additional features which impressed me more. Now my system works well.

August 27, 2020
Unprompted review
Rated 3 out of 5 stars

Duplicate File Fixer from Systweak

I quickly received a response from both the software company and their payment partner. They agreed to give me a full refund and went as far as offering the software free for a year as a goodwill gesture. I declined but to be fair, I wanted to post this edit to my original review (below).
I first got the Duplicate File Fixer trial version, then decided to purchase the software at the price of $40.00 CDN quoted on the Systweak website. When I got to the checkout page, I saw that the price they were going to charge was $63 and change US. So I did not complete the order and closed the page. As I did that, a new page popped up offering me the system for $24.99 CDN. I fell for it!
I received confirmation after that telling that this was a partial payment. Given that this had only just been purchased, I cancelled the order only to be told that my payment was non-refundable even though I just cancelled. I emailed both the software company and their payment manager. In this country, I am entitled to a FULL refund within 30 days if not satisfied. I plan to refer this to the Ontario Consumer Protection department and to use every online review and social media site unless I get a full refund.

May 29, 2020
Unprompted review
Rated 1 out of 5 stars

Almost impossible to get any support…

Almost impossible to get any support from this company. Unaware that it was ayearly subscription and had tobuy once for windows and again for Mac. Licence keys unlikely to open a second time. Dont waste your time or money.

March 29, 2020
Unprompted review

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