Customer service
Car broke down after purchase and took 110 days to repair,very poor service and very poor customer support
Mobberley Road, WA16 8GT Knutsford, England, GB
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In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Mobberley Road, WA16 8GT, Knutsford, England, United Kingdom
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Car broke down after purchase and took 110 days to repair,very poor service and very poor customer support
Sack Rimack and let owners of there vehicles buy the parts. Where is the A Team oh there you are @ mat armstong I ain't no fool. Forget Bugatti forget Vag group boycott
Brought our new a range Rover from Ben in Knutsford. She is an absolute dream to drive and Ben was fantastic throughout the sale, I would recommend to everyone - great customer service 🙌🏻🙌🏻🙌🏻

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