Sytner Group Reviews 117,011

A massive thank you goes out to both Henry Hughes (Sales Mgr) and Pamela Boyd (Sales Exc) at Bentley Manchester for the most professional unforgettable Sales experience. They went the extra mile in so... See more

I have just purchased a new car with Sytner Maidstone and have had a very positive experience from start to finish. I dealt with Keith who was excellent at keeping in touch and making sure everything... See more

Bought a car recently and was handled throughout by Mariusz Mezykowsk. Was a really professional procedure and all my questions and queries were dealt with promptly. Really pleased with how easy all... See more

I was looked after by Justin. From start to finish he was friendly and professional. Received my video from Bradley with my health check and it was nice to get a good look underneath my car. Your deal... See more

First service experience at an Audi dealership (Audi Leeds) & was very happy with everything. Warm, friendly greeting at reception, comfortable work stations where I could work whilst waiting for my... See more

Long serving staff a sign of a good employer. Car received immediately on driving in by friendly courteous receptionist. Soon after taking a seat Anoop sat with me and explained the procedure, wh... See more

Had an hour at JLR Sunbury, looking at new and used cars. Upon arrival.i was greeted by Rebecca, who made me feel comfortable while waiting for a sales person. Whole experience was great and consideri... See more

The staff at Sytner Huddersfield looked after me from the minute I walked in the showroom. Graham Jones and Michelle understood my needs and took care of everything when changing my car recently. It... See more

Paul was great at handover, I had never driven an automatic before and was quite nervous. He made me feel at ease and even let me drive round the area for a test drive, to ensure I was confident with... See more

I am writing to share my fantastic experience at your dealership, specifically regarding the outstanding service provided by Sunny. From the moment I arrived, Sunny was professional, attentiv... See more

I reserved a car online, but the next day the sales team called to say it had already been sold. Fine. However, later that same day, the same car was back advertised for sale on their website. They... See more

Had premium paint correction insurance and was expecting premium workmanship. Got a totally unsatisfactory and disappointing paint correction job done at Sytner BMW Sheffield and was then to... See more

Went in to trade my manual for an auto, considering I had outstanding finance on my car harry did everything to get me into a new car. Walked out very happy, would highly recommend

Onsite dealer communication and professionalism was fantastic as always. I always trust them with my car, however, for the first time ever, I have dropped two stars, as booking the appointment was atr... See more

Rebecca called me to arrange inspection and repair under warranty. She arranged for my car to be collected and returned later that day. The fault was repaired and the car washed and returned. Excellen... See more

Easy booking procedure and good communication. The drive in reception makes everything so easy, and the staff are all so friendly and helpful. This takes away all the stress of car servicing.

Mercedes Finchley Road- reception staff were lovely, there it ends. Handover staff were rude, arrogant and uncaring, easily the worst Mercedes experience I have had & will not be back. Just improve... See more

Made the move to BMW Sytner Tring following poor service from BMW Stratstone in Milton Keynes. Potential fault with vehicle under warranty was checked out and an unknown issue was identified and repai... See more

Great experience after my 5 series developed a fault. Was repaired quickly and updates as to progress along the way. Slight issue at the end which was dealt with immediately. Full marks to service (Ka... See more

I received a friendly & professional welcome from Demi, who kindly offered to arrange a taxi into the city centre and back again whilst the MOT and VHC was carried out on my vehicle, which was ready w... See more

We had an excellent at experience at Sytner Select! From our first meeting with Shinay, we were guided through the process with clarity and confidence. Our further discussions with Les were equally re... See more

Excellent service given by Miles,the sales person,.. He went above and beyond getting my new car sorted,he passed on his knowledge of running an EV ,which made me feel like Ive made tge right choice,... See more

Absolutely exceptional service from Porsche Leicester from start to finish. The service I must say considering I have a passion for cars and have dealt with many dealerships this has to be number 1 fo... See more

Alan Robertson and Robyn in servicing are my go to contacts, excellent service reception desk perfect staff work above and beyond Marsley

I purchased a Xk Jag from sytner Stockport. From the first time I met Jack the salesman I felt at ease and not pressured at all. He made the experience very simple. Great job Jack fantastic. The c... See more

The young men at the Northampton branch were immediately very welcoming and knowledgeable. They ensured everything went smoothly when collecting our GEELY.

Excellent customer service Sales man john what an absolute pleasure to purchase a car of couldn't of ask for a nicer man to deal with

B service undertaken. Very well organised Kept upto date on progress. Good service but a bit slow upon arrival.

WHAT GOOD PEOPLE AFTER BUYING A MERCEDES CLA FROM SYTNER COLINDALE ON MARCH 13 WHERE I WAS TREATED APPALLINGLY SHAUN THE SALES MANAGER AND PHOEBE WENT OUT OF THEIR WAY TO RESOLVE MY ISSUES. I CAN... See more

I had a great experience buying a car from Huddersfield Audi, Jack was great! He was really helpful and was able to answer all my queries. The whole process was so smooth and stress free thanks to him... See more

Caitlin and Jon were very helpful and attentive throughout the whole process. We can highly recomend these guys and the company if you are looking to buy a car. You need to come and experience it for... See more

I recently purchased a 2025 Macan 4S, which was delivered to my home with the agreement that my Defender would be collected at the same time. On the day of delivery, the haulage company was unab... See more

First Class, polite and informative. With no hint of trying to create unnecessary work. This is how personal service should be conducted. Thank you.

Very efficient service. Waited in the reception area and very comfortable. Able to see display cars and chat with sales on new models.

Service went ahead as planned. Timings were as scheduled. Personal touch on arrival and then prior to service and thereafter.

Brilliant experience from start to finish Huge thanks to Roger Ball for all his excellent help. He was fantastic from start to finish. Love the car!

well organised, meet and greet on arrival went well. Reason for not giving five stars is after dropping the car off at 8am and requesting the car be ready for 4-30, the car was ready 5-50, this also... See more

The team were very friendly but I had to interact with I think at least 4 different people and repeat the issues I had 4 times. 2 of the the 3 issues have not been fixed and even the 3rd is suspect. I... See more

Professional service with a friendly feel, I would highly recommend Synter Bristol as they go above and beyond everytime i have been there.

Wanted to purchase a Smart #3 from the Watford dealership, my initial query was ignored. Then I made another query and was contacted by someone who said the car was sold but offered me details o... See more

The service depot were very helpfull and got my job sorted out in a reasonable time. However having sat and watched how the salesman sat by the front window did very little if anything to help a pote... See more

Amy and Dan have been extremely helpful in helping me purchase my new car today... I can highly recommend coming to Synter Select Northampton for great service

I purchased a Jaguar F-Pace from them and was persuaded to take it on PCP. We viewed the car on a Friday evening, and there was a lot of pressure to have it ready by the next morning. Because... See more

We got a call to ask if we would like to get car serviced which we did, we were told our appointment would take 3.5 hrs . Appointment was 9.30 and car wasn’t ready until 4pm . As we are quite the di... See more

Absolutely appalling experience with an Audi dealership in Leicester. I initially spoke to Joshua O’Neill about buying a new car and made it crystal clear I was ready to proceed. I was tol... See more

the help and advise I received from Vicky was brilliant and I was made to feel really special and everything was well explained to me

Was kept up to date with progress throughout the service. Car presented very clean after service. Emma was my service representative and was informative throughout.

The staff at Sytner BMW Cardiff genuinely cannot do enough for you. They’re so welcoming and helpful - you genuinely feel taken care of. I feel with some dealerships, sales can be dauntin... See more

Melvin and Darius are great! First time buying from a dealership and was great experience. Would definitely purchase from them again.

It was great to meet Kier and the team in Chester. Kier made the experience very pleasant and rewarding. Buying a car is always fraught with the anxiety of meeting expectations, requirements and bud... See more

My Mini would not close the drivers side window when being parked. The problem was quickly identified and rectified by the service team. I was provided with a clean and impressive courtesy mini... See more

I needed my service history and called, speaking to Hannah. She was very polite and very helpful. When I came to the branch she had everything ready for me. I was on crutches and she got me a coffee,... See more

Handed my 2023 Panamera for a brand new Panamera. Great experience, Emerald and Dylan made the whole process seamless. Cannot fault!

My recent visit to the service department was satisfactory. My overall experience of BMW and Sytner was less favourable. On taking delivery of the car new I found that fog lights were not fitted as or... See more