Paul and Craig at Bentley Edinburgh exceeded my expectations. Highly recommend and trust. Amazing product knowledge and plain talking.
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Steven managed the whole process from drop-off to pick-up really professionally. He kept me updated through the service and MOT process and the car was ready for collection when he said it would be. I... See more
Company replied
The team faced challenges over the scheduled service date for my car and they worked with me to still make the as planned service happen. The team also provided support, first stage support to get... See more
Company replied
I collected my new Bentley Continental GT Speed Hybrid on April 17th. This is the 5th car I have had from Graypaul Edinburgh in the last 10 years, 3 Maserati's and 2 Continental GT's. The service, f... See more
Company replied
Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Fort Kinnaird,Midlothian, EH15 3HR, Edinburgh, United Kingdom
- 0131 629 0342
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Paul and Craig at Bentley Edinburgh…
Paul and Craig at Bentley Edinburgh exceeded my expectations. Highly recommend and trust. Amazing product knowledge and plain talking.
May use AI-assist with repliesRead more
Great service team willing to work with customers at all times
The team faced challenges over the scheduled service date for my car and they worked with me to still make the as planned service happen.
The team also provided support, first stage support to get my Ferrari app for my 296 operational, situation ongoing.
Team also provided some great ownership advice and practical support.
Impressed to date. Looking forward to attending events and continuing to build a relationship with a very welcoming and accommodating team.

Reply from Sytner Group - Graypaul Ferrari Edinburgh
Professional and courteous service experience
Steven managed the whole process from drop-off to pick-up really professionally. He kept me updated through the service and MOT process and the car was ready for collection when he said it would be. In addition, Steven arranged a courtesy car for me whilst my car was with the dealership.

Reply from Sytner Group - Graypaul Ferrari Edinburgh
Consistently Positive
Another very positive experience with Graypaul

Reply from Sytner Group - Graypaul Ferrari Edinburgh

Reply from Sytner Group - Graypaul Ferrari Edinburgh
New Bentley Continental GT Speed Hybrid
I collected my new Bentley Continental GT Speed Hybrid on April 17th. This is the 5th car I have had from Graypaul Edinburgh in the last 10 years, 3 Maserati's and 2 Continental GT's. The service, from Graypaul is second to none from purchase, through ownership and disposal.
The vehicles speak for themselves. The service is a credit to Chris MacMurdo and his excellent team.

Reply from Sytner Group - Graypaul Ferrari Edinburgh
Exceptional experience in every way.
Exceptional experience in every way.

Reply from Sytner Group - Graypaul Ferrari Edinburgh
Excellent highly recommend
Excellent service for start to finish. Car picked up by the excellent Steven and dropped back off by him after brake repair in sparking condition. The loan car Steven left with me with was a nearly new Audi A5 so was perfect for the day.
Would highly recommend

Reply from Sytner Group - Graypaul Ferrari Edinburgh
Exceptional service every time from…
Exceptional service every time from Terry and the team, great comms, courtesy car and timely work. I drive an extra hour each way to specifically use Graypaul Edinburgh

Reply from Sytner Group - Graypaul Ferrari Edinburgh
UK road damage …
From a morning mishap on our UK roads causing a safety issue for forward travel, Bentley Edinburgh without a pre booking assisted, resolved the issue and checked everything no drama and efficiently allowing progress on the day.

Reply from Sytner Group - Graypaul Ferrari Edinburgh
Was all good just as I would expect

Reply from Sytner Group - Graypaul Ferrari Edinburgh
Very easy to talk to and car was…
Very easy to talk to and car was cleaned and was left in good condition.

Reply from Sytner Group - Graypaul Ferrari Edinburgh
It was easy to get an appointment
It was easy to get an appointment.
The pick up and return along with the provided courtesy car is a much appreciated service.

Reply from Sytner Group - Graypaul Ferrari Edinburgh
Very good reception I greeted very…
Very good reception I was greeted very well.was kept up to date with the progress on my car and the only downside was the bill 😂

Reply from Sytner Group - Graypaul Ferrari Edinburgh
The team at Graypaul Ferrari Edinburgh…
The team at Graypaul Ferrari Edinburgh are always very keen to help and nothing is too much bother.

Reply from Sytner Group - Graypaul Ferrari Edinburgh
Maserati new car showroom not available in Scotland !
The service team at what remains of the Maserati new car showroom in Edinburgh are world class. Faultless reception, 2nd service of Grecale Modena carried out quickly and efficiently. Car returned valeted and “as new”.
I would have preferred to be able to see and try the Grecale Trofeo and the Fulgore versions, as I originally wanted the Trofeo , but this was not available in Scotland at the time ( except in first edition bright yellow which wasn’t suitable. )
Birmingham isn’t a realistic option for me, or any other Scots I suspect. It’s a pity Synter has written Scotland off, as I know many Maserati enthusiasts here. The way in which the brand has been presented has so far has been very low key for such a brilliant sporting SUV which gives a joyful driving experience compared to the dull alternatives from its high volume mass production competitors.
Scotland loves you Synter, please come back again.
Rgds from a Scottish Doctor.

Reply from Sytner Group - Graypaul Ferrari Edinburgh
Excellent Service
The team at Graypaul Edinburgh were all extremely helpful and pleasant to deal with. The whole service experience was professional and courteous.

Reply from Sytner Group - Graypaul Ferrari Edinburgh
Always a pleasure visiting the…
Always a pleasure visiting the Edinburgh Graypaul Ferrari.

Reply from Sytner Group - Graypaul Ferrari Edinburgh
Everything went well as expected
Everything went well as expected, the staff very helpful and experienced.

Reply from Sytner Group - Graypaul Ferrari Edinburgh
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