Sytner Group - Bentley Birmingham Reviews 

244
TrustScore 5 out of 5

4.8

2 Wingfoot Way,Fort Parkway, B24 9HF Birmingham, GB


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Rated 5 out of 5 stars

Andrew and Gregg both very professional a credit to the company , the staff at the dealership made us very welcome. Regards Gary Campbell

Rated 5 out of 5 stars

This dealership have been super responsive of our initial enquiry and have helped guide us through the specification and ordering process. Nothing is too much trouble for them and they have made us fe... See more

Company replied

Rated 5 out of 5 stars

Telephone call to make booking was very pleasant and efficient - was kept informed and reminded of booking - car collected at time stated - driver very pleasant -.was kept informed about service and... See more

Company replied

Rated 5 out of 5 stars

I have been coming here for a service for the last couple of years and I must say I have always been looked after by Sarah superbly . She always keeps me in the loop with updates and the service depar... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • 2 Wingfoot Way,Fort Parkway, B24 9HF, Birmingham, United Kingdom

  • 0121 439 0665

4.8

Excellent

TrustScore 5 out of 5

244 reviews

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4.8

All reviews

(244)

11,737 reviews in the last 12 months

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Rated 5 out of 5 stars

Very efficient,pleasant to deal with.

May 22, 2026
Unprompted review
Sytner Group - Bentley Birmingham logo

Reply from Sytner Group - Bentley Birmingham

Mr Price, thank you very much for your 5 star review and we look forward to welcoming you back into our business, Kind regards, The Team at Bentley Birmingham.

Rated 5 out of 5 stars

Urus SE Purchase

This dealership have been super responsive of our initial enquiry and have helped guide us through the specification and ordering process. Nothing is too much trouble for them and they have made us feel special and valued, which is important when spending on a high end super car. We can highly recommend Justin Nason-Martel if you're looking for a new Lamborghini.

April 24, 2026
Unprompted review
Sytner Group - Bentley Birmingham logo

Reply from Sytner Group - Bentley Birmingham

Mr Lafone, thank you very much for your 5 star review and we look forward to welcoming you back into the business, Kind regards The Team at Bentley Birmingham.

Rated 5 out of 5 stars

Always a pleasure all my family cars…

Always a pleasure all my family cars are serviced and looked after by the team
I have brought several cars in the last 12 months also great to deal with and very fair

April 9, 2026
Unprompted review
Sytner Group - Bentley Birmingham logo

Reply from Sytner Group - Bentley Birmingham

Mr Hill, thank you very much for your 5 star review and we look forward to welcoming you back into our business soon, Kind regards The Team at Bentley Birmingham.

Rated 5 out of 5 stars

This is the second Bentley I have…

This is the second Bentley I have purchased from Bentley Birmingham in the last 11 months. This is all down to Chris Lewis who is the only reason this has happened.

April 4, 2026
Unprompted review
Sytner Group - Bentley Birmingham logo

Reply from Sytner Group - Bentley Birmingham

Mr Lambert, thank you very much for your 5 star review and Chris is delighted to get the feedback. We hope you enjoy your car and look forward to seeing you back in the business soon, Kind regards The Team at Bentley Birmingham.

Rated 5 out of 5 stars

James Waterman was exceptional

James Waterman was exceptional. Knowledgeable and honest. The right person to sell the Bentley Brand. His experience showed through all the time.

March 3, 2026
Unprompted review
Sytner Group - Bentley Birmingham logo

Reply from Sytner Group - Bentley Birmingham

Thank you very much for your 5 star review, James is delighted to receive the feedback and look forward to seeing you back in the business, Kind regards , The Team at Bentley Birmingham.

Rated 5 out of 5 stars

Absolutely outstanding service from Cameron

Absolutely outstanding service from Lamborghini Birmingham as always. A huge thank you to Cameron for consistently going the extra mile and looking after my vehicles with genuine care and attention. Nothing is ever too much trouble, communication is always spot on, and the whole experience is completely stress-free. It’s rare to get this level of service so consistently – truly first class. Highly recommended.

January 20, 2026
Unprompted review
Sytner Group - Bentley Birmingham logo

Reply from Sytner Group - Bentley Birmingham

Mr Kudhail, thank you for your 5 star review and I know Cameron is delighted he hit the spot with you. We look forward to welcoming you again in the future, Kind regards, The Team at Bentley Birmingham

Rated 5 out of 5 stars

Superb personal attention to every…

Superb personal attention to every detail.

December 29, 2025
Unprompted review
Sytner Group - Bentley Birmingham logo

Reply from Sytner Group - Bentley Birmingham

Dear Paul, Thank you ever so much for your kind words and 5 star rating. Kind Regards, Team Bentley Birmingham

Rated 5 out of 5 stars

Bentley Birmingham were great as usual…

Bentley Birmingham were great as usual - picked up my car when they promised, carried out the service and MOT and returned the car promptly, with a spotless interior to boot!

December 4, 2025
Unprompted review
Sytner Group - Bentley Birmingham logo

Reply from Sytner Group - Bentley Birmingham

Dear Mr Driscoll, thank you for your kind words. We’re delighted to hear you were pleased with our service and the care taken with your car’s interior. Kind Regards, Team Bentley Birmingham

Rated 5 out of 5 stars

First class experience

Excellent service from the team at Bentley Birmingham, with a special mention for Chris Lewis who tailored a very satisfactory transaction and provided exceptional customer service.
Very satisfied.

December 2, 2025
Unprompted review
Sytner Group - Bentley Birmingham logo

Reply from Sytner Group - Bentley Birmingham

Dear Nigel, thank you for your kind words. We’re delighted Chris provided exceptional service. Your satisfaction means a great deal to the team. Kind Regards, Team Bentley Birmingham

Rated 5 out of 5 stars

Excellent service

November 14, 2025
Sytner Group - Bentley Birmingham logo

Reply from Sytner Group - Bentley Birmingham

Mr Shipley, we thank you for your 5 star review and hope you enjoy your new car, Kind regards The Team at Bentley Birmingham

Rated 5 out of 5 stars

They do what they say they are going to…

They do what they say they are going to do ,when they say they will do it .First class company to deal with .

October 31, 2025
Sytner Group - Bentley Birmingham logo

Reply from Sytner Group - Bentley Birmingham

Mr Antcliff, thank you very much for your 5 star review and we look forward to welcoming you back to Bentley Birmingham, Kind regards, The Team.

Rated 5 out of 5 stars

An efficient service

An efficient process, from booking the car in for the service, communication & the service & return process. No complaints at all.

October 29, 2025
Sytner Group - Bentley Birmingham logo

Reply from Sytner Group - Bentley Birmingham

Mr Hughes, thank you very much for your 5 star review and we do hope you are still enjoying your beautiful Bentley , Kind regards, The Team at Bentley Birmingham.

Rated 5 out of 5 stars

Always there when required

Always there when required.
Great service

October 24, 2025
Sytner Group - Bentley Birmingham logo

Reply from Sytner Group - Bentley Birmingham

Jeffrey, thank you very much for your 5 star review and we look for ward to welcoming you back into the business in the future, Kind regards, The Team at Bentley Birmingham

Rated 5 out of 5 stars

Excellent service from Claire

Excellent service from Claire

All done on time

October 7, 2025
Sytner Group - Bentley Birmingham logo

Reply from Sytner Group - Bentley Birmingham

Mr Richards, thank you very much for your 5 star review and Claire will be delighted with the feedback, Kind regards The Team at Bentley Birmingham.

Rated 5 out of 5 stars
Sytner Group - Bentley Birmingham logo

Reply from Sytner Group - Bentley Birmingham

Mr Batchelor, thank you very much for your 5 star review and we look forward to welcoming you back into the business, Kind regards The Team at Bentley Birmingham

Rated 5 out of 5 stars

Rapid response from all concerned at…

Rapid response from all concerned at Bentley Birmingham from the first call to Andrew in sales who delivered my car who gave great detailed over the phone advise to try and help to Sarah and Claire in service who were both extremely helpful ( luckily I’m not based in Birmingham as I would try and tempt them into my team )
The only down fall in your whole operation is the subcontractors you use such as the AA and recovery companies who between them must have made at least 30 calls and 6 different arrangements but these pail in to insignificance compared to Enterprise Car Rentals who’s service as per usual ( I’ve had many Porsches ) was inept to say the least and left me with £100s in taxi fares before finally getting a car to me !!!!

September 11, 2025
Sytner Group - Bentley Birmingham logo

Reply from Sytner Group - Bentley Birmingham

Dear Mr Pratt, Thank you for your 5 star review and comments. Kind Regards Nick Hattersley Head of Business

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