This dealership have been super responsive of our initial enquiry and have helped guide us through the specification and ordering process. Nothing is too much trouble for them and they have made us fe... See more
Company replied
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See what reviewers are saying
Telephone call to make booking was very pleasant and efficient - was kept informed and reminded of booking - car collected at time stated - driver very pleasant -.was kept informed about service and... See more
Company replied
I have been coming here for a service for the last couple of years and I must say I have always been looked after by Sarah superbly . She always keeps me in the loop with updates and the service depar... See more
Company replied
"Exceptional Service! I recently had my car serviced, and I couldn’t be happier. Claire F. was professional, efficient, and courteous. They went above and beyond to ensure my car was in top conditi... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
2 Wingfoot Way,Fort Parkway, B24 9HF, Birmingham, United Kingdom
- 0121 439 0665
4.8
Excellent
245 reviews
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May I say from start to finish from…
May I say from start to finish from reception staff and carman from the service desk nothing was a problem very pleased with my experience
Ian Matthews
August 6, 2024
Reply from Sytner Group - Bentley Birmingham
Good Morning Mr Matthews, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, Kind regards the Team at Bentley Birmingham.
Reply from Sytner Group - Bentley Birmingham
Good Morning Mr Ingram, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, Kind regards the Team at Bentley Birmingham.
I have always been pleased with Bentley…
I have always been pleased with Bentley Birmingham, great service and dealership……
August 1, 2024
Reply from Sytner Group - Bentley Birmingham
Good Morning Mr Wright, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, Kind regards the Team at Bentley Birmingham.
Service
Excellent customer service from booking to end Collection
also after service two days later call back make sure everything ok with service
July 26, 2024
Reply from Sytner Group - Bentley Birmingham
Good Morning Mrs Begum, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, Kind regards the Team at Bentley Birmingham.
All staff made me feel welcome
All staff made me feel welcome, the Flying Spur I purchased was presented and Justin’s handover was a great experience
Thanks to all involved
July 25, 2024
Reply from Sytner Group - Bentley Birmingham
Good Morning Mr Townsend, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, Kind regards the Team at Bentley Birmingham.
Reply from Sytner Group - Bentley Birmingham
Good Afternoon Mr Khadam, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, Kind regards the Team at Bentley Birmingham.
Reply from Sytner Group - Bentley Birmingham
Good Morning Mr Kirk, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, Kind regards the Team at Bentley Birmingham.
Excellent service
The car was collected and returned on time, excellent communication from the service department. Excellent
July 9, 2024
Reply from Sytner Group - Bentley Birmingham
Good Morning Mr White, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, Kind regards the Team at Bentley Birmingham.
Reply from Sytner Group - Bentley Birmingham
Good Afternoon Johal, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, Kind regards the Team at Bentley Birmingham.
Car was collected from home and…
Car was collected from home and returened after service.
June 26, 2024
Reply from Sytner Group - Bentley Birmingham
Good Afternoon Lisa, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, Kind regards the Team at Bentley Birmingham.
Reply from Sytner Group - Bentley Birmingham
Thank you very much for your 5 Star review and we look forward to welcoming you back into the business soon, Kind regards, The Team at Bentley Birmingham.
Great friendly service
Great friendly service. Sarah and Claire really looked after me and my car.
May 22, 2024
Reply from Sytner Group - Bentley Birmingham
Good afternoon Mr Hughes, Thank you very much for your 5 star review and kind comments in regards to your experiences with the team along with your valued business. We look forward to seeing again soon, Kind regards the team at Bentley Birmingham.
Fantastic service
Fantastic service, paintwork has been done wonderfully car returned as good as new
April 30, 2024
Reply from Sytner Group - Bentley Birmingham
Good morning Mr Perry, Thank you very much for your 5 star review and kind comments in regards to your experiences with the team along with your valued business. We look forward to seeing again soon, Kind regards the team at Bentley Birmingham.
as always excellent service and…
as always excellent service and products from the team, special thansk to Imran and Chris
May 1, 2024
Reply from Sytner Group - Bentley Birmingham
Good morning Mr Peter, Thank you very much for your 5 star review and kind comments in regards to your experiences with the team along with your valued business. We look forward to seeing again soon, Kind regards the team at Bentley Birmingham.
Wonderful Experiance
I can honestly say from my first e-mail to Sytner group and their response to meeting Andrew Johnson (The sales executive) and purchasing my Bentley, It has been a very smooth and wonderful experience.
I would recommend Sytner Group to anyone that is looking to purchase a high end vehicle.
April 6, 2024
Reply from Sytner Group - Bentley Birmingham
Good afternoon Mr Siadatan, Thank you very much for your 5 star review and kind comments in regards to your experiences with the team along with your valued business. We look forward to seeing again soon, Kind regards the team at Bentley Birmingham.
Great service for me and the car!
Annual service carried out efficiently and use of a loan car in the meantime. Valet before re-delivery was appreciated.
April 11, 2024
Reply from Sytner Group - Bentley Birmingham
Good Morning Mr Stephens, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, kind regards the Team at Bentley Birmingham.
Reply from Sytner Group - Bentley Birmingham
Good morning Ian, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, kind regards the Team at Bentley Birmingham.
Always available to respond to queries…
Always available to respond to queries in a very friendly manner
March 7, 2024
Reply from Sytner Group - Bentley Birmingham
Good Afternoon Mr Skelton, Thank you very much for your review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, Kind regards the Team at Bentley Birmingham.
Always a professional approach from the…
Always a professional approach from the whole team, always a pleasure to deal with them
March 27, 2024
Reply from Sytner Group - Bentley Birmingham
Good Afternoon Mr Tannert, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, Kind regards the Team at Bentley Birmingham.
Service with confidence Claire helped…
Service with confidence Claire helped book the car in start to finish great customer service the car was back within 24 hours with all warranty recalls taken care of and the car cleaned.
March 23, 2024
Reply from Sytner Group - Bentley Birmingham
Good Morning Mr Bowen, Thank you very much for your 5 star review and kind comments in regards to your experience with the team. We look forward to seeing you in the business again soon, Kind regards the Team at Bentley Birmingham.
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