Salesman was helpful and informative. Once we decided which car to purchase the process was straight forward.
Company replied
Location
Switch locationThe Point,1 Conwy Road,Llandudno Junction, LL31 9AY North Wales, GB
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See what reviewers are saying
From the moment We walked in we were made to feel welcomed. Ben was amazing, he is such a polite, genuine lovely gentleman. He is a real credit to the team. The customer service was excellent and he k... See more
Company replied
The minute i walked through the door the staff were super friendly..Chris remembered me straight away from when i purchased my first Seat 8years ago!! Matt helped me find my perfect car(brand new!!) a... See more
Company replied
The staff were a delight to have dealings with, good natured and polite. From an administrative point of view, the process of collecting a brand new vehicle did, to an outsider, seem rather convolu... See more
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
The Point,1 Conwy Road,Llandudno Junction, LL31 9AY, North Wales, United Kingdom
- 01492 585766
4.9
Excellent
92 reviews
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From the moment We walked in we were…
From the moment We walked in we were made to feel welcomed. Ben was amazing, he is such a polite, genuine lovely gentleman. He is a real credit to the team. The customer service was excellent and he kept us up to date throughout and I couldn't praise him enough. Such a pleasure to meet you. Thank you so much for everything
June 29, 2026
Unprompted review
Reply from Sytner Group - North Wales SEAT
Dear MissCarolynJones, thank you ever so much for your kind and thoughtful review. We are delighted to hear that Ben provided you with such excellent customer service and made you feel so welcome. It’s wonderful to know his genuine and polite manner left a positive impression. Your praise means a great deal to the whole team here at North Wales SEAT. We truly appreciate you taking the time to share your experience and look forward to welcoming you again in the future. Best wishes, North Wales SEAT Team
Outstanding customer service
Matt was brilliant.
He quickly responded to my initial enquiry with all the information I’d asked for and even included a personalised video of the car.
He was patient and not pushy at all and went above and behind to make sure I was happy with everything.
Overall it made the whole experience a pleasure and I can’t thank him enough for making it so easy for me.
I’d highly recommend his services.
March 16, 2026
Unprompted review
Reply from Sytner Group - North Wales SEAT
Thank you so much Alex, for your kind words. We’re delighted to hear that Matt provided such a positive and personalised experience, making the process straightforward and enjoyable for you. It’s wonderful to know his patience and attentiveness made a real difference. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We wish you all the best with your new car and hope it brings you many happy journeys. Best Regards Johnathan Baxter
Great service but would like to mention…
Great service but would like to mention how helpful Sion Geeson has been with any enquiries I have made his customer service and knowledge is outstanding
March 1, 2025
Great service
Matt was friendly and helpful. Quick and easily sorted out what I wanted and went through my options.
October 28, 2025
Reply from Sytner Group - North Wales SEAT
Dear Ruth, Thank you very much for your kind words. We’re delighted to hear that Matt was friendly and helpful throughout your visit. It’s great to know he was able to quickly understand your needs and clearly explain the options available to you. Your positive feedback means a lot to us and we’re pleased that your experience with North Wales SEAT was a positive one. We look forward to welcoming you back in the future. Best wishes, The North Wales SEAT Team
Purchased 2 cars in last few months…
Purchased 2 cars in last few months from the Llandudno Seat Branch in North Wales. Great customer service cannot fault anything. Have you never used main dealer, concerned of the the way they might work. If so then visit this dealer as they are excellent
October 16, 2025
Unprompted review
Reply from Sytner Group - North Wales SEAT
Thank you, Mark, for your kind words and for choosing the Llandudno SEAT branch not once, but twice. We’re delighted to hear you found our customer service excellent and that we exceeded your expectations compared to main dealers. It’s always our aim to provide a friendly and trustworthy experience for all our customers. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future. Thanks again for your support and positive feedback.
Reply from Sytner Group - North Wales SEAT
Dear Mr PUW, Thank you very much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that you found our salesperson both knowledgeable and helpful. It is always our aim to provide excellent service and ensure our customers feel well supported throughout their experience. Your feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at North Wales SEAT. We look forward to welcoming you again in the future. Kind regards, North Wales SEAT Team
Very competent and excellent knowledge…
Very competent and excellent knowledge of vehicle.
Would recommend him
October 21, 2025
From ordering the car to picking it up…
From ordering the car to picking it up was made such an easy process. Great service all round
October 2, 2025
Reply from Sytner Group - North Wales SEAT
Thank you for your glowing 5-star review of North Wales SEAT! We are delighted to hear that your car buying experience with us was made easy and hassle-free from start to finish. Our team takes great pride in providing exceptional service to our customers, and we are thrilled that we were able to meet your expectations. We hope you are enjoying your new car and we look forward to serving you again in the future. Thank you for choosing North Wales SEAT.
We were treated very well and…
We were treated very well and everything was fully explained to us and what options there was. We bought the car and when we picked the car up Aaron went through all controls and explained them.
September 30, 2025
Reply from Sytner Group - North Wales SEAT
Thank you for your kind words, Daniel. We are delighted to hear that you had a positive experience at North Wales SEAT. Our team takes great pride in providing excellent customer service and ensuring that all options are thoroughly explained. We are glad that you were satisfied with your purchase and that Aaron was able to assist you in understanding the controls of your new car. We appreciate your support and look forward to serving you in the future. Thank you for choosing North Wales SEAT.
Reply from Sytner Group - North Wales SEAT
Thank you for taking the time to leave us a 5-star review, Mr Roberts. We are delighted to hear that your part exchange experience with North Wales SEAT was smooth and without any issues. Our team strives to provide our customers with a hassle-free and seamless process, and we are glad to know that we were able to meet your expectations. We appreciate your trust in us and hope to continue serving you in the future. Thank you for choosing North Wales SEAT.
Friendly and accurate sales staff.
Arron made it easy to trial several cars and was patient while we took 6 months to make our decision!
September 4, 2025
Reply from Sytner Group - North Wales SEAT
Thank you for your kind words, Terry. We are delighted to hear that Arron provided you with a seamless experience while trying out different cars. We understand that making a decision can take time, and we are glad that Arron was patient and accommodating throughout the process. Our team at North Wales SEAT takes pride in providing excellent customer service, and we are thrilled that Arron was able to assist you in finding the perfect car. Thank you for choosing us and we hope to see you again in the future.
Very informative
Very informative, gave time to think and came to a good deal. Big thanks to Mat for getting everything ready in such a short period. Very happy with car.
June 28, 2025
Reply from Sytner Group - North Wales SEAT
Thank you for taking the time to leave us a 5-star review, Jeff. We are delighted to hear that you had a positive experience with us at North Wales SEAT. Our team takes pride in providing informative and helpful service to our customers. We are glad that Mat was able to assist you in finding the perfect car and that you are happy with your purchase. Thank you for choosing us and we hope to see you again in the future.
Good customer service.
This is my first Seat purchase. Robbie was very helpful and made the experience a pleasant one. I did not feel any pressure to buy the car. Robbie answered all my questions and explained everything i needed to know. Thanks to Robbie for his professional service.
November 4, 2024
Unprompted review
Reply from Sytner Group - North Wales SEAT
Thank you for your kind words, Brian. We are delighted to hear that Robbie provided you with a pleasant and pressure-free experience during your first Seat purchase. His professionalism and knowledge were evident in answering all your questions. We appreciate your support and hope you enjoy your new car.
Cannot be faulted!
Me and my partner turned up to have a look around the cars on the forecourt (in all honesty, hoping not to be bothered by pushy salesmen) when Robbie Jones came out and introduced himself to us very politely and then left us to it. We settled on a car and went in to have a chat with him, a few days later the car was ours; as easy as that. We raised our concerns with him about the car (some minor scuff marks and an old sticker mark on the boot) and all of which were sorted without any hassles. The car needed to go back in for something very minor after we took it home, just because it couldn’t be fitted in before we picked it up, and Robbie sorted us out with a car to use for the day to get to work and back. I’ve bought a car from here 10 years ago, and the service was even better this time around. Literally nothing was too much hassle and Robbie was spot on with everything we needed - always just an email or a phone call away. 10/10!
September 28, 2024
Unprompted review
Reply from Sytner Group - North Wales SEAT
Thank you for taking the time to leave such a positive review, Kevin. We are delighted to hear that you had a great experience at North Wales SEAT and that Robbie provided excellent service. We pride ourselves on our hassle-free approach and it's great to know that this was reflected in your experience. We appreciate your loyalty as a returning customer and we look forward to assisting you with any future car needs. Thank you for choosing North Wales SEAT.
We were looked after very well by the…
We were looked after very well by the Sales people Matthew Jones & Chris Pilbrow.
August 12, 2024
Reply from Sytner Group - North Wales SEAT
Thank you for taking the time to leave us a 5-star review Peter! We are delighted to hear that you had a great experience with our sales team, Matthew Jones and Chris Pilbrow. Providing excellent customer service is our top priority, and we are glad to know that we were able to meet your expectations. We appreciate your support and hope to see you again at North Wales SEAT. Thank you for choosing us!
Amazing customer service
Amazing customer service! They made me feel welcome and that’s why I’ve got my cars from them for the past 10 yrs! Nothing too much trouble for them! Chris and Arron in Seat go above and beyond to help! Not forgetting Robbie either! See you soon for my next car 😂😂
July 26, 2024
Reply from Sytner Group - North Wales SEAT
Thank you for your kind words, Bethan! We are thrilled to hear that you have been a loyal customer for the past 10 years and that our team, especially Chris, Arron, and Robbie, have provided you with amazing customer service. We always strive to make our customers feel welcome and go above and beyond to help. We look forward to seeing you soon for your next car purchase. Thank you for choosing North Wales SEAT!
Mattwas great from start to finish so…
Matt was great from start to finish so quick and easy kept me upto speed with everything and very helpful it's the 2nd car I've had off Matt and will definitely be back in the future 😀
July 17, 2024
Reply from Sytner Group - North Wales SEAT
Thank you for taking the time to leave such a positive review, Mrs Fenney. We are delighted to hear that Matt provided you with excellent service and made the car buying process quick and easy for you. We appreciate your loyalty as a returning customer and we look forward to welcoming you back in the future. Thank you for choosing North Wales SEAT and we hope you enjoy your new car!
Excellent customer service
Mathew was extremely polite & helpful from start to finish in helping me order my new Motability car. The whole process went very smoothly & I am very happy with my Seat Ateca. Thank you Mathew.
June 29, 2024
Reply from Sytner Group - North Wales SEAT
Thank you for taking the time to leave such a positive review, Linda. We are delighted to hear that Mathew provided you with excellent service and made the process of ordering your new Motability car smooth and hassle-free. We are also thrilled that you are happy with your new Seat Ateca. We appreciate your kind words and look forward to serving you again in the future. Enjoy your new car! Kind Regards Tony Gibbons General Sales Manager
I can’t thank seat enough for my car
I can’t thank seat enough for my car, had great communication and very good customer service, thank you!
July 5, 2024
Reply from Sytner Group - North Wales SEAT
Thank you for your kind words, Lwlw! We are thrilled to hear that you had a positive experience with our dealership and that you are happy with your new car. Providing excellent customer service is our top priority, and we are glad that we were able to communicate effectively with you throughout the process. Thank you for choosing North Wales SEAT, and we hope you enjoy your new car for many years to come.
Super easy process
Super easy process, this is the 3rd time I’ve got a car from here now.
June 19, 2024
Reply from Sytner Group - North Wales SEAT
Thank you for your continued loyalty, Georgia! We're thrilled to hear that you've had a seamless experience with us for the third time. We appreciate your kind words and look forward to serving you again in the future. Happy driving!
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