Salesman was helpful and informative. Once we decided which car to purchase the process was straight forward.
Company replied
Location
Switch locationThe Point,1 Conwy Road,Llandudno Junction, LL31 9AY North Wales, GB
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See what reviewers are saying
From the moment We walked in we were made to feel welcomed. Ben was amazing, he is such a polite, genuine lovely gentleman. He is a real credit to the team. The customer service was excellent and he k... See more
Company replied
The minute i walked through the door the staff were super friendly..Chris remembered me straight away from when i purchased my first Seat 8years ago!! Matt helped me find my perfect car(brand new!!) a... See more
Company replied
The staff were a delight to have dealings with, good natured and polite. From an administrative point of view, the process of collecting a brand new vehicle did, to an outsider, seem rather convolu... See more
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
The Point,1 Conwy Road,Llandudno Junction, LL31 9AY, North Wales, United Kingdom
- 01492 585766
4.9
Excellent
92 reviews
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Excellent service great communication…
Excellent service great communication very easy to deal with
October 9, 2023
Reply from Sytner Group - North Wales SEAT
Thank you for your kind words Mr Davies. We are delighted to hear that you had an excellent experience with us here at North Wales SEAT. We strive to provide the best customer service possible and are pleased that our efforts have been recognised. We understand that communication is key and we are glad that you found it easy to deal with us. We hope that you will continue to choose North Wales SEAT for all your motoring needs. Thank you for your support.
Salesman was helpful and informative
Salesman was helpful and informative. Once we decided which car to purchase the process was straight forward.
August 30, 2023
Reply from Sytner Group - North Wales SEAT
Thank you for your kind review, Linda. We are delighted to hear that you had a positive experience with our sales team. We strive to ensure that our customers have a smooth and stress-free experience when purchasing a car from us. We are glad that you found the process straightforward and that our team was able to provide you with the information you needed to make an informed decision. We hope you enjoy your new car and thank you for choosing North Wales SEAT. Kind Regards Tony Gibbons General Sales Manager
buying my new seat car was so easy.no…1st class.
buying my new seat car was so easy.no hassle & no spin.the sales=rep was clear & precise.the whole process was a breeze.excellant service 10 out of ten.thanking all at the point llandudno juction north wales.
August 29, 2023
Reply from Sytner Group - North Wales SEAT
Thank you for your kind words Mr Connolly. We are delighted to hear that you had such a positive experience when buying your new SEAT car. We strive to provide our customers with the best possible service and it is great to hear that we have achieved this. We are proud to be part of the North Wales community and we are grateful for your support. We look forward to seeing you again soon. Kind Regards Tony Gibbons
Reply from Sytner Group - North Wales SEAT
Thank you for your kind review Miss Beard. We are delighted to hear that you had a positive experience with us here at North Wales SEAT. We strive to provide a personable service to all of our customers, and it is great to hear that we have achieved this with you. We also understand the importance of good communication, and we are glad that you felt this was present during your visit. We hope to see you again soon.
I had a great experience
I had a great, friendly and helpful experience with my car. I have never done PCP before and Aston was amazing at explain everything to me and always asking if there was anything I didn’t understand. He helped to answer all my questions and took the nerves and stress out of getting my new car. Thank you very much
August 3, 2023
Reply from Sytner Group - North Wales SEAT
Thank you for your kind words Miss Newell. We are delighted to hear that you had a great experience with us. We strive to provide the best customer service and it is wonderful to hear that Aston was able to help you understand the process of PCP and answer all your questions. We are glad that we could take away the nerves and stress of getting your new car. We hope you enjoy your new car and we look forward to seeing you again soon. Kind Regards Tony Gibbons General Sales Manager
Friendly & helpful
Friendly, helpful service with no pressure to buy. Took care to answer all our questions.
Made the experience of buying a new car stress-free and relaxed.
July 30, 2023
Reply from Sytner Group - North Wales SEAT
Thank you for your kind words Wyn! We are delighted to hear that you had a stress-free and relaxed experience when buying your new car with us. Our team is committed to providing friendly and helpful service, and we are glad that we were able to answer all of your questions. We strive to make the car buying process as easy and enjoyable as possible, and we are glad that we were able to do that for you. Thank you for choosing North Wales SEAT!
Great Dealership brilliant service
Great place, My second time getting a car from here and I cannot fault the service I received. Matthew was brilliant, courteous and polite, and professional, guided me through the procedure from beginning to end
June 22, 2023
Reply from Sytner Group - North Wales SEAT
Thank you for your kind words, David. We are delighted to hear that you had a great experience with us and that Matthew was able to provide you with the excellent service you deserved. We strive to ensure that all of our customers have a positive experience when they visit us and it is wonderful to hear that we have achieved this with you. We look forward to seeing you again in the future. Kind Regards Tony Gibbons General Sales Manager
Great service
There were so many elements that made this experience great. First of all when showing interest in the car, Lee from Llandudno sent a really informative and personalised virtual video tour.
Then he arranged for us to have a test drive. Lee was great, stayed in the car with us so we could understand each of the functions having normal drove a manual car.
Then to the sale, Lee and Georgie were great again, reassured us that they would find a deal that would suit us and a finance package that would suit us too, and they did. Lee was also contactable via whassap at any time with any questions that we had.
Thank you to the llandudno team for helping us out, unbeatable service, will be back in the future for sure.
June 18, 2023
Reply from Sytner Group - North Wales SEAT
Thank you for your kind words Damon. We are delighted to hear that you had such a great experience with us here at North Wales SEAT. We are so pleased that Lee and Georgie were able to find a deal and finance package that suited you. We are also glad that you found the virtual video tour informative and that Lee was able to stay in the car with you to explain the functions. We are so glad that you will be back in the future and we look forward to seeing you again soon. Thank you for your review and for choosing North Wales SEAT. Kind Regards Tony Gibbons General Sales Manager
Thank Matthew for great service
Thank Matthew for great service. Kept me informed up to delivery. Car arrived a month earlier than expected. See you for service and in 3 years for nèw car.
June 15, 2023
Reply from Sytner Group - North Wales SEAT
Hi Keith, We are delighted to hear that you had a great experience with us and look forward to seeing you again soon.
Excellent service
We received excellent service and attention and were treated with the utmost courtesy throughout the buying experience. We were kept in touch with the process of the order and the handover went smoothly. It was overall a happy and stress free process.
June 6, 2023
Reply from Sytner Group - North Wales SEAT
Dear Mr Davies. We are delighted to hear that you had a positive experience with us and that the process was stress free. We strive to provide the best service and attention to all our customers and are glad that we could do that for you.
Fantastic experience and customer…
Fantastic experience and customer service from Chris and Matt from start to finish. Completely takes the stress out of buying a new car. Went above and beyond to make sure I got the best deal. Very happy customer 😁
June 13, 2023
Reply from Sytner Group - North Wales SEAT
Thank you for your kind words, Mrs Jones. We are delighted to hear that Chris and Matt provided you with an excellent experience and customer service. We are glad that we could take the stress out of buying a new car and that you are a very happy customer.
Car upgrade
I recently got a new car from seat. Both Matt and Chris were very helpful and nothing was too much for them. Would definitely recommend them both, the knowledge they have is great and everything was spot on. Thanks Guys.
June 6, 2023
Reply from Sytner Group - North Wales SEAT
Thank you for your kind words, Caitlin. We are delighted to hear that Matt and Chris were able to provide you with the help and support you needed when purchasing your new car. We are proud of the knowledge and expertise our team has and it is great to hear that it was put to good use. We hope you enjoy your new car and thank you for your recommendation. Kind Regards Tony Gibbons General Sales Manager
Great experience at Seat North Wales
Our salesman Matthew Jones was very honest, and didn't pressure us at all through any of the process. I asked him some tricky questions about the second hand car we were buying, and he went out of his way to find the answers. Thanks Matthew, hope to deal with you again in the future
April 28, 2023
Reply from Sytner Group - North Wales SEAT
Thank you for your kind words Mr Owen. We are delighted to hear that you had a positive experience with our salesman, Matthew Jones. We strive to ensure that all of our customers are provided with the best possible service and we are pleased that Matthew was able to provide you with the answers to your questions. We hope to see you again in the future and we look forward to providing you with the same level of service. Thank you for choosing North Wales SEAT. Kind Regards Tony Gibbons General Sales Manager
Friendly and helpful staff who ensured…
Friendly and helpful staff who ensured that I understood the details involved in arranging a loan for purchasing the car. The salesman explained and demonstrated the main features of hybrid automatic cars - a totally new experience for me.
May 1, 2023
Reply from Sytner Group - North Wales SEAT
Thank you for your kind review, Mrs Parry. We are delighted to hear that our staff were friendly and helpful in assisting you with the loan for your new car. We understand that hybrid automatic cars can be a new experience for some, so we are pleased that our salesman was able to explain and demonstrate the main features to you. We hope you enjoy your new car and thank you for choosing North Wales SEAT. Best regards Johnathan Baxter
Great customer service.
March 9, 2023
Reply from Sytner Group - North Wales SEAT
Hi Julie, thanks for leaving a 5 star review. Kind regards North Wales Seat
very helpful staff,plus good price for…
very helpful staff,plus good price for my car,friendly and down to earth,also helpful with any questions that i asked all round very good
March 3, 2023
Reply from Sytner Group - North Wales SEAT
Hi Ian, Thank you for leaving such a great review, it is very much appreciated, Kind Regards Tony Gibbons General Sales Manager
Perfect service
February 9, 2023
Reply from Sytner Group - North Wales SEAT
Hi TwoTone, thank you for the 5 star review, it is very much appreciated - Kind Regards Tony Gibbons General Sales Manager
Fab staff
All the staff are so welcoming and go above and beyond to be helpful! Really good communication and made getting a new car so easy!
January 27, 2023
Reply from Sytner Group - North Wales SEAT
Hi Jennah, Thank you so much for taking the time to leave such an amazing review, it really is easy to be nice to nice people such as yourself, I wish you many happy years motoring in your new car , Kind Regards Tony Gibbons General SalesManager
Excellent very informative about what…
Excellent very informative about what is available and cost. Very good vehicle test drive.
January 24, 2023
Reply from Sytner Group - North Wales SEAT
Hi Oliver, Thank you so much for the great 5 star review, it is very much appreciated, Kind Regards Tony Gibbons General Sales Manager
Seat in Llandudno was very ,good…
Seat in Llandudno was very ,good Michael and Chis was experianced and knowelgeable,made me very happy with my new car.I would recommend to everybody.
January 12, 2023
Reply from Sytner Group - North Wales SEAT
Hi Mrs Williams, Thank you for leaving North Wales Seat a 5 star review, we really appreciate your feedback. Many thanks the team at Seat
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