Sytner Group - North Wales SEAT Reviews 

92
TrustScore 5 out of 5

4.9

The Point,1 Conwy Road,Llandudno Junction, LL31 9AY North Wales, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Salesman was helpful and informative. Once we decided which car to purchase the process was straight forward.

Company replied

Rated 5 out of 5 stars

From the moment We walked in we were made to feel welcomed. Ben was amazing, he is such a polite, genuine lovely gentleman. He is a real credit to the team. The customer service was excellent and he k... See more

Company replied

Rated 5 out of 5 stars

The minute i walked through the door the staff were super friendly..Chris remembered me straight away from when i purchased my first Seat 8years ago!! Matt helped me find my perfect car(brand new!!) a... See more

Company replied

Rated 4 out of 5 stars

The staff were a delight to have dealings with, good natured and polite. From an administrative point of view, the process of collecting a brand new vehicle did, to an outsider, seem rather convolu... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • The Point,1 Conwy Road,Llandudno Junction, LL31 9AY, North Wales, United Kingdom

  • 01492 585766

4.9

Excellent

TrustScore 5 out of 5

92 reviews

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4.9

All reviews

(92)

12,382 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Apryl was always reassuring and kept me updated the whole time with car progress. It has always been a positive and friendly atmosphere, love being a customer and have been for years now. Highly recommend 👌 xxx

January 11, 2023
Sytner Group - North Wales SEAT logo

Reply from Sytner Group - North Wales SEAT

Hi Miss Heater, Thank you so much for the fantastic feedback , I know the whole team will be lifted by your kind words, Best Wishes Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Customer car

Chris and his team gave excellent advice and customer care.

December 16, 2022
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Reply from Sytner Group - North Wales SEAT

Thank you for leaving us a 5-star review, we really appreciate it. Hope you have a fantastic New Year

Rated 5 out of 5 stars

Great Staff

The minute i walked through the door the staff were super friendly..Chris remembered me straight away from when i purchased my first Seat 8years ago!! Matt helped me find my perfect car(brand new!!) and it was ready collect within a week! Couldn’t ask for better service. Thanks so much Chris & Matt😊😊

December 9, 2022
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Reply from Sytner Group - North Wales SEAT

Hi Sian, thank you for leaving us a 5-star review. Happy Christmas

Rated 5 out of 5 stars

New Seat Arona

My 3rd Seat car and always been happy with them and never any problems! Matt was very helpful when choosing my new car making sure it had everything I wanted :) and answering any questions I had at any time during purchasing and receiving my new car! Thanks Matt ☺️

December 1, 2022
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Reply from Sytner Group - North Wales SEAT

Hi Danielle, Thank you for leaving such a fantastic review, Matty will be thrilled to reach such awesome feedback, Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Very Happy with the service provided by… Seat North Wales

Very Happy with the service provided by the staff, special mention to Matt Jones and Chris Pillbrow who were extremely helpful and answered all of my queries, this is the 3rd car i have purchased through Seat North Wales and i am certain that when the time is right i will be back for my 4th :)

September 2, 2022
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Reply from Sytner Group - North Wales SEAT

Hi Miss Lewis, Thank you so much for taking the time to leave such a flattering review, we are extremely grateful for your loyal business over the years and i am proud that Matty and Chris have looked after you so well. Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Second time just as good as the first

Second car I've purchased from Matthew Jones at the Seat dealership. Another pleasurable experience and very happy.

August 25, 2022
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Reply from Sytner Group - North Wales SEAT

Hi Matthew, Thank you so much for the 5 star review, Matthew Jones will be over the moon to be read such a fantastic review, Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

I had a great experience purchasing a…

I had a great experience purchasing a Seat Arona FR.
Aron the sales man was very pleasant and friendly to deal with. Helped me as much as he could. I arranged to test drive the car, it was ready when I got there to try it.

I was given a great price for my old car.

New car was ready few days later, all nicely valeted ready for me to drive away.
Thank you Aron and Seat at Llandudno Junction. 😊

August 2, 2022
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Reply from Sytner Group - North Wales SEAT

Hi, Thank you so much for giving us a 5 star review. We really do appreciate your feedback.

Rated 5 out of 5 stars

Excellent service from Aaron !!

Pleasant experience without the heavy sales & enjoying my new car thanks to Aaron & Chris at Llandudno!

July 21, 2022
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Reply from Sytner Group - North Wales SEAT

Hi Mr Roberts, Thank you so much for the fantastic 5 star review, Chris and Arron will have huge smiles on their faces reading such great feedback, Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Very pleased with my new seat ateca fr…

Very pleased with my new seat ateca fr sport big thanks to mat jones and Chris for all there help 👍

June 10, 2022
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Reply from Sytner Group - North Wales SEAT

Hi Craig, thank you for leaving such a fantastic review, we really appreciate it, Matty and Chris will be over the moon to read your review , Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Seat Arona

Great customer service at llandudno. Personalised service throughout the journey. Very informative, impressive aftercare. Definitely recommend the professional, and down to earth attitude of Matt and Chris.

June 3, 2022
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Reply from Sytner Group - North Wales SEAT

Hi Sioned. Thank you for leaving such a fantastic review, we really appreciate it, Matty and Chris will be over the moon to be recognised like this , Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

To buy a car on line is a bit daunting…

To buy a car on line is a bit daunting however from the first contact with Aston and the rest of the sales and handover team it was so easy and friendly, contact was fantastic, every question and query I had was answered quickly and efficiently, my new car arrived and I am so pleased with it, fantastic team and will be using again, thank you North Wales Seat

April 25, 2022
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Reply from Sytner Group - North Wales SEAT

Hi, Thank you so much for leaving us a 5 star review, we really do appreciate your feedback. Many thanks Tony

Rated 5 out of 5 stars

Excellent service from Sytner Llandudno

Rung Sytner Llandudno regarding wanting to return vehicle due to circumstances changing. Spoke to Robbie who directed me to Justin who deals with buying back vehicles. The service we received was first class, everything regarding the procedure was explained to me and Justin came back with all the figures and paperwork that was required, promptly and efficiently.
The whole process went through very smoothly and would not hesitate to recommend Sytner Llandudno for buying or selling a car.
We can only say in all the years we have dealt with them, they have given us first class service throughout.
Steve and Eleanor Suckley

April 25, 2022
Unprompted review
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Reply from Sytner Group - North Wales SEAT

Hi, thank you for your 5 star review and your kind words. We hope you have a great weekend. Kind regards Tony

Rated 5 out of 5 stars

Very pleased with the new ATECA

Very pleased with the new ATECA, very happy with Arron Williamson, very friendly, made me feel at ease with my purchase as i am not a car person. Highly recommended sales person and all his colleugues made me feel welcome including Chris! Rhiannon.

February 25, 2022
Unprompted review
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Reply from Sytner Group - North Wales SEAT

Hi Rhiannon, thank you for taking the time to leave such a great review, Arron And Chris will be thrilled to see their name up in lights, Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Fantastic service from North Wales SEAT…

Fantastic service from North Wales SEAT Sales department. Matt for the seamless transaction and excellent handover, and Chris in your Finance department for helping me make the right choices to suit me, highly recommended Dealership

January 27, 2022
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Reply from Sytner Group - North Wales SEAT

Hi Mr Mansell, thank you for the great 5 star review, Matty and Chris will be beaming with pride to read your wonderful comments. Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Good service as ever

Apryl, Chris and the team where all very helpful and got things through quickly. Highly recommended and I have been using them for 10 years now.

January 21, 2022
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Reply from Sytner Group - North Wales SEAT

Hi Mike, Thank you for the great 5 star review and for your loyal custom over the last 10 years, both are very much appreciated, Apryl and Chris will thrilled to read such great recognition for their efforts, Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Came in looking to change my vehicle…

Came in looking to change my vehicle dealt with Darion (Audi) and Chris they managed to get me exactly what I wanted without even knowing it! Cant wait to pick my new car up on Tuesday thank you for putting up with a picky customer and ensuring I left the showroom happy

September 2, 2021
Unprompted review
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Reply from Sytner Group - North Wales SEAT

Hi Zoe, Thank you for leaving such a cool review, Darion and Chris will be chuffed to bits to read your kind words of recognition, Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Great experience

Great experience getting a new car with SEAT Llandudno. Very helpful taking me through my options and answering all my questions.
Thanks to Chris, Dan and the rest of the team.

July 31, 2021
Unprompted review
Sytner Group - North Wales SEAT logo

Reply from Sytner Group - North Wales SEAT

Hi Caitlin, thank you for the great 5 star review and the kind words of recognition for the Team, Dan and Chris will be over the moon to read your comments, Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Excellent service

I had the best experience of buying a car and Arron Williamson was excellent, he could not do enough for me, nothing was too big or small for him to sort out. I would recommend him to anyone looking to buy a car

July 13, 2021
Unprompted review
Sytner Group - North Wales SEAT logo

Reply from Sytner Group - North Wales SEAT

Hi Catelou, Thank you for the great 5 star review and wonderful words for Arron, I know he will be really happy to read such a great review, Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

I would recommend Seat Llandudno this…

I would recommend Seat Llandudno this is the second car from them ,really friendly,helpful and knowledgeable about there products,nothing is to much trouble.very pleased with my Seat Arona red edition beautiful car to drive ,I would like to thank Matthew your sales man for his friendliness.

July 6, 2021
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Reply from Sytner Group - North Wales SEAT

Good afternoon Terry Thank you so much for your recommendation and for choosing North Wales Seat for a second car purchase. It was lovely to read your feedback for Matthew and we have shared your review Matthew and with the wider team. Many thanks Tony Gibbons - General Sales Manager

Rated 5 out of 5 stars

Fantastic Staff

The staff at the site are fantastic and very helpful i was allowed a test drive of the car alone after getting a really detailed and honest video review of the car which i was looking to purchase.

In all honesty the video review was that detailed there wasn’t really the requirement to view the car and i can see this becoming more of the norm moving forward.

Many thanks to Lee and the team keep up the good work

July 5, 2021
Unprompted review
Sytner Group - North Wales SEAT logo

Reply from Sytner Group - North Wales SEAT

Good morning Mark, Great review and great to see how Lee looked after your visit. We really appreciate you taking the time to share your experience. Many thanks - Tony Gibbons, General Sales Manager

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