Taavita Reviews 

BIGGEST SCAM EVER, they take your money, they then don't deliver the product. They then say Fast Horse is responsible. You cant get in touch with Fast Horse without the tracking number. They DO NOT provide you with tracking so you can't prove the delivery. They are clearly working together to SCAM everyone on fake products. The products are FAKE rip offs. AVOID at all costs

Do not purchase from this company. I have been scammed for a pair of Victorian table lamps.
I received emails saying they were on their way, then out of stock, then in stock but a back log, then my lamps were on their way, pls track with code ( no code was given ) and finally this morning another email saying the item is out of stock. 🙄
I admit I was stupid in that i didn’t checked them out first but seriously how stupid do they think we are with their contradicting emails.

SUS 304 Stainless steel chopping boards recieved when titanium was advertised. Didn't even look the same as the picture. Temu quality packaging and product. Do not buy from here. Will refuse a refund despite false advertisement of product. Basically scammers.

ZERO Stars!
Horrible Experience with Taavita – Do Not Recommend!

I ordered pendant lights from Taavita worth over $3,000 and it was a complete disaster. They never actually placed my order, but kept sending automated messages that they are sorting it out. I waited over a week and heard nothing, so I reached out to ask for an update. That's when I found out they hadn't processed it at all. it's now been over a month!

They gave me the runaround, pretending there were delays when it was clear they had just dropped the ball. Honestly, the lack of communication and accountability is frustrating. I am currently trying to chase them down just to get my money refunded. with no luck!

I won’t be buying from them again and strongly recommend you avoid the headache.

Fake website and gave me a minuscule version of what I ordered, 2 months late. Half of the order was missing (I ordered a teapot and teacup set, only a tiny teacup arrived). Buyer beware!

Like other reviewers I ordered from their site, order confirmed and then a trail of emails saying small delay out of stock, then back in stock. It’s been shipped but according to tracking it’s nowhere!! I have asked to cancel order and requested refund. Nothing! It’s been weeks. Terrible company. Do not use.

Site looked great, I ordered a lamp and then tried calling to clarify something, no answer, I sent an email, no response. The lamp turned up after a very lengthy wait time and description was misleading. Although my item was on sale I was very disappointed in the quality and the material (misleading). I emailed again and surprise, surprise no response. Will never use this company again.

This is a scam... products are Temu quality at a high price tag.

Product descriptions are inaccurate.

Quality unbelievably poor.

Stay away

Recently ordered off their website. No sign of it. Demanded a refund which they wouldn’t agree and wanted me to wait weeks and weeks for the item. Seems like a scam

Awful experience!
Item arrived to me damaged and the quality was awful- I asked how to send it back for a refund.

Apparently If the item is damaged in transit to me (how they can confirm this I have no idea) they do not offer a refund. I have declined a replacement 7 times as the quality is awful however they continued to refuse a refund and have sent a replacement- which I do not want.

There is no where on their refund policy that states items damaged in transit to me can’t be refunded!

Taavita have refused to answer any of my questions such as how they know it was damaged in transit and not before it left them, or where they state items damaged in transit cannot be refunded…. They flat out ignore my questions. This feels incredibly wrong. I will never shop here again or recommend them.

Be aware this company is completely dodgy!!!

I ordered some mats from this very professional website, don’t be fooled by that!! They are very quick to take your money but not fulfil the order. They will not answer the telephone nor emails. Complete scammers! Luckily my bank came to the party & refunded my money. Read the reviews & steer clear of the scumbags.

This company are ultimate scammers. They will advertise an ultimate titanium chopping board and in place I received a stainless steel chopping board stamped with SUS304 which is a stainless steel grade. And they refused to refund…. Please be cautious do not buy from this company.

Its a scam. Ordered and paid for product which never showed up. Refuse to provide a refund.

My order did not arrive. I ordered in plenty of time for christmas. The tracking is useless. 4 emails sent, no reply. Phoned only a message service. Looks like my Grandson will not be getting his Christmas present. Is this an actual online store or a scam?

Scam Company …. Ordered a wall clock, when I received it it was half the size of what the description said, wasn’t the same design & style as what I ordered, basically totally different clock and a complete waste of money.

Contacted customer service multiple times, at first they played dumb, then took no responsibility and won’t refund or exchange the clock or money.

All items are drop ship from China (confirmed with tracking number - Buyers find it on Ali express for 1/4 of the price.

I purchased my item on the Black Friday sale, checked the website 1 week later (as I am checking the tracking... from China) Not compliant with Australian standards. Nevertheless, turns out it is now $20 cheaper than what I paid on Black Friday... shame on you.

I ordered a kitchen floor mat on the 12th November 2024. I contacted this company by email on the 24th to ask when it would be delivered. The reply was they have had major rush on this item. Hmmmm. I sent another email on 2nd December to ask for a refund. I got a response that it is on the way and could take 10 working days for delivery but possible other delays. No mention of refund of course. DO NOT do business with this company.

I ordered a cooling blanket. My payment was accepted and I received an email telling me the next email would give me details of tracking and arrival of my order. About a month later I had had no communication about my order. I tried to contact the company by phone but was unable to connect with them...not in Australia. Their site looks like it's Australian but don't be fooled. I had to contact my bank to have the payment stopped and my money returned,which thankfully happened. I received absolutely no communication from Taavita. Bad experience...DO NOT PURCHASE FROM THEM.

Goods were overpriced, took far too long to arrive and the company would not let me cancel even though tracking showed me the goods had not left China. When the goods did arrive, they were badly packed and one item was smashed to smithereens. I have asked for a refund. Will update this when I get a response.

I ordered from this company thinking they were an Australian website, but it turns out to be a misleading site. They say that postage will take 5-10 business days, but it took over a month and customer service replied to emails in German.

I became alarmed, and sure enough once the pendant light I had ordered arrived, my electrician informed me it would be both illegal and unsafe to install it because it didn’t have a tag passing Australian safety standards, and it was made of metal without an earthing wire.

I tried to buy a pendant wire to fit it, but the lampshade appears to be a European fitting and I couldn’t get what I needed in Australia.

I requested to return my item at their expense due to the misleading nature of their website, the delayed postage, and above all the fact that it’s an illegal and unsafe product. They refused and said it would be at my expense to return.

I reported them to Shopify (no response yet) and to my credit card company as fraud, who have thankfully issued me a credit.

Please don’t order from this company, it’s a scam.

Note: have updated this review following completion of my drama!