Tablet2Cases Reviews 812

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Dear Tablet2Cases We have Bought several times from you and in the last order we had an issue that we received the wrong cases, We actually send these cases to Venezuela and the cases are all the wa... See more

Company replied

Rated 5 out of 5 stars

Highly recommend dealing with Tablet2Cases to everyone - I have been an Online Shopper for many years now, but these guys go ABOVE AND BEYOND to help their customers! AND what's more, their items are... See more

Company replied

Rated 5 out of 5 stars

Even though my order was lost by shipment company's fault, they offered to send me a new one without any complain or even refund me, whichever would please me. I'm more than satisfied by their commerc... See more

Rated 5 out of 5 stars

Just got my Tablet Executive Folio with the built in mouse pad , leather looks impeccable i only used the key-board once seems that is responding very well. I'm very satisfied with the purchase, will... See more

Company details

  1. Computer and Accessories Store
  2. Computer Accessories Store

About Tablet2Cases

Written by the company

How many times have you dropped your tablet and shattered the screen? Those sleek little rectangles bring loads of joy, but at some point it always ends in broken glass & misery. Protective cases save tablet’s lives.

But you deserve more than a good case. You deserve great quality and functionality at a great price. At Tablet2Cases that’s what you get. With our team of highly trained experts keeping up with the latest trends and developments, you always get the best value, guaranteed.

Quit replacing screens and join us as we redefine the meaning of affordable tablet protection.

Contact info

3.8

Great

TrustScore 4 out of 5

812 reviews

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Rated 1 out of 5 stars

Order Wrong

Dear Tablet2Cases We have Bought several times from you and in the last order we had an issue that we received the wrong cases, We actually send these cases to Venezuela and the cases are all the way over there since it was the same code and product we trusted the order to be the exact same I have always contacted someone called Carlos Ayon
but I cannot reach him since march 19 and I would like to know what is going to happen since he had told me I would get a replacement since I sent the corresponding pictures of the cases of different size and the proper packaging
I get no answer from the contact person or customer service it is like they disappeared

March 18, 2024
Unprompted review
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Reply from Tablet2Cases

Ricardo, I'm truly sorry for the bad communication. Unfortunately,. I had an issue with my number, so the communication via WhatsApp was disrupted. Since the moment that you contacted me, I showed my willingness to send you the right cases, and to investigate what happened.

I've sent you an email to arrange the replacement of the cases as soon as possible.

Carlos C. Ayon

Rated 5 out of 5 stars

Professional behavior.

Even though my order was lost by shipment company's fault, they offered to send me a new one without any complain or even refund me, whichever would please me. I'm more than satisfied by their commercial police and their polite manners. Absolute professionals.

February 2, 2022
Unprompted review
Rated 4 out of 5 stars

Good but got a problem

Hiya, I love the keyboard that i have purchased from you but i have one problem. The problem is when i connect my bluetooth cooper executive keyboard to my tablet after not using it for about 30 seconds or so my keyboard randomly disconnects from bluetooth. Have you got any solutions to this ?

December 23, 2021
Unprompted review
Rated 5 out of 5 stars

back-lit executive tablet…defective

Update
This company did offer me a new case AND a refund for the defective case. I have already received the credit on Amazon and a tracking # for the new case arriving in a couple of days. This company does stand behind their products 100%. changing my rating to a 5
Received the back-lit executive tablet cover with back-lit keyboard. The keyboard is great but the bottom clips on the cover holder my kindle broke within a couple months. I now have elastic holding it together. Company said warranty was only 6 month unless I filled out a registration to up it to 1 year. No such registration exists in the box. Besides this happened due to defective clips. They offered a discount if I buy a new one with a 1 year warranty, but their discounted price was more than Amazon's regular price. I now will research other brands since I have to buy a new case.

September 8, 2021
Unprompted review
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Reply from Tablet2Cases

Hello Debi,

Thank you for your feedback.

I am glad to know that are satisfied with the overall experience you have had with us.

Your satisfaction is our main priority, and our goal is to make you happy with the item you have purchased with us. I am glad we made it.

Please let us know if you have any further concerns.

Best regards,

Rafhael
Tablet2Cases

Rated 5 out of 5 stars

Actually received a follow up email to…

Actually received a follow up email to see how I liked the keyboard and case. I had problems with the keyboard on the first order, but a replacement was sent within days of Tablets2Cases finding out about my problem. These can't be beat for quality, and customer service is amazing! Don't hesitate buying from Tablets2Cases. They really do stand behind what they sell!!!

July 15, 2021
Unprompted review
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Reply from Tablet2Cases

Hello Paul,

I really appreciate your time for giving us amazing and genuine feedback.

Customer satisfaction and your peace of mind with your purchased item are always our main priorities. We are so glad to know that your whole experience with us made an impact.

Thank you for entrusting Tablet2Cases, and we look forward to having business with you again soon!

Have a wonderful day, and stay safe!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

It is a top notch product @ the right Quality!

It is a top notch product @ the right price! I love it so far, can't wait to take it every where!

July 11, 2021
Unprompted review
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Reply from Tablet2Cases

Hello Todd,

We truly appreciate your straightforward feedback and for sharing this with everyone.

This will really help us in growing the business and continue producing quality products at the right price. 😉

Thank you for entrusting our product, and we look forward to having business with you again soon.

Have a wonderful day, and stay safe!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Excellent Service!!

Kudos! to Tablet2Cases for the prompt delivery and excellent service and it’s definitely a trusted website and they know to deal with every query of the customer. Received the top notch product with awesome quality.

Thank you Tablet2Cases!! Would definitely recommend to everyone.

June 8, 2021
Unprompted review
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Reply from Tablet2Cases

Hello Vipin,

I truly appreciate your time in leaving us this amazing feedback and for sharing your experience with everyone.

Your positive words made us feel like we achieved that goal. We do our best to serve our customers like you better.

Thank you for voicing out your thoughts and for being a valued client.

Its customers like you that make our job enjoyable. We look forward to doing business with you again. 🙏

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Outstanding product and after-sales follow up

I recently bought a tablet case with keyboard and am delighted with the purchase. The tablet case looks expensive and of high quality and it is very comfortable to type on the keyboard. And the after-sales service is outstanding. I would definitely recommend buying from this company!

April 20, 2021
Unprompted review
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Reply from Tablet2Cases

Hello Leng,

Thank you for giving us superb feedback!

You made the right decision in choosing our product.

It’s people like you who inspire us to work harder every day.

Again, thank you, and we look forward to having business with you again soon.

Our team will be happy to give any assistance you may have regarding the item.

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 1 out of 5 stars

I tried to order a Cooper Desk Pro and…

I tried to order a Cooper Desk Pro and was given a shipping cost on the website, then I was told it was significantly higher by customer support. No where on the website said that the warehouse in Canada did not have stock at this time and that shipping from Hong Kong would be astronomical. I had to cancel my order.

March 23, 2021
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Reply from Tablet2Cases

Hello Emily,

Thank you for your feedback.

I am sorry to hear about this unsatisfactory experience you have had with us.

I have checked the whole conversation of your email, and I found out that initially, you have contacted to place an order; however, during checkout, the system will not accept your mailing address.

We have investigated further and informed you right away that the item was out of stock in Canada(and is still out of stock in Canada at the moment), causing your order not to push through.

Indeed, it is not showing out of stocks on our website due to we still have stocks available from our international warehouse. We have also mentioned that oversized products like the tables are not shipped from our main warehouse due to their size.

We have also given you options if you are willing to wait for the restock by Mid-April and put your order on hold or cancel and process a full refund. You chose to be refunded, and we did.

Furthermore, the shipping cost showing on the website stating that "*Oversize orders (folding desks) are not free. Delivery cost ranges from $18.95 to $29.95." is when the product is available in our local warehouse since this product can only be shipped from our local warehouse due to its size.

We have given you information on the shipping cost if you want to ship it from our main warehouse. However, after that last email, we have not heard back from you.

It is true that scenarios like this really disappoint us, especially if we like the product. However, the Support Department was able to inform you promptly with the details. Our goal is to give our customers satisfaction with your purchase, but we can't push the item we liked if it's out of stock.

Though your experience with us did not go well, we are still looking forward to having business with you again.

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Great product, durable and long lasting

Great product! I’ve had a cooper case for years for my disabled son’s iPad. It has been through countless floor drops and spills. I just bought him a new one for his new iPad and the quality is just as amazing as his old one.

March 15, 2021
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Reply from Tablet2Cases

Hello Deborah,

Thank you for your feedback and for sharing your experience on our Trustpilot page.

We always strive to deliver the best customer experience, and it makes our day to hear we have accomplished to deliver the order within the time frame promised.

It’s people like you who inspire us to work harder and learn new ways to hone our service.

Thank you once again for your kind words.

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Very robust i pad cover

Excellent robust i pad cover complete with slot for i pen. My Granddaughter is over the moon with it. Very good value for money and excellent delivery time. Would definitely recommend.

March 11, 2021
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Reply from Tablet2Cases

Hello Diane,

It’s very flattering to receive such feedback from you.

As part of the Tablet2cases team, nothing keeps me up more than thinking about offering our customer’s the best experience.

These stars mean so much to us, and I’d love to share this with my team. We look forward to having business with you again soon.

In any case, you have queries, shoot us a direct email. We’ll be happy to help.

Have a wonderful day, and stay safe always!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

This is the most amazing keyboard I…

This is the most amazing keyboard I have seen and used. Beautifully designed. Fits my iPad perfectly. A work of art. Absolutely amazing.

March 7, 2021
Unprompted review
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Reply from Tablet2Cases

Hello Chris,

I really appreciate you leaving us with sparkling stars and high regard for the product you received from the team.

Our company values put customer satisfaction as the top priority, and we are very committed to our customers.

Your review confirms we have achieved this sole mission - to provide a happy buying environment online. 😊

Thank you again for being an awesome customer! ⭐️

Best regards,

Rafhael
Customer Support Specialist
Table2Cases

Rated 5 out of 5 stars

Great Company!

I have ordered 3 Cases from Tablet2Cases. They have been consistent across the board in terms of Quality, Shipping, and Customer Service. Great Company!!

March 3, 2021
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello,

Thank you for your feedback and sharing your experience on our Trustpilot page.

We always strive to deliver the best customer experience, and it makes our day to hear we have accomplished to deliver the order within the time frame promised.

It’s people like you who inspire us to work harder and learn new ways to hone our service.

Thank you once again for your kind words.

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

pleased with product

pleased with product
color good, right size

March 3, 2021
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Reply from Tablet2Cases

Hello Anne-Marie,

Your feedback is amazing! Thank you for share your experience with the case.

You just made the right decision in choosing our rugged case as a defends for your device against everyday incidents and drops.

We truly appreciate you! Looking forward to having business with you again soon.

Have a great day, and stay safe!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

I was skeptical of this company at first.

I was skeptical of this company's website. I have been scammed in the past from companies posing as legit. I received exactly what I ordered, and in fairly decent time. Even though they charged $6 for shipping, and you can usually get free shipping from China. It might have been the reason I received the keyboard case in 2 weeks rather than 2 months. Not complaining.
About the keyboard case: So far I really like it. It is light and small, which was exactly what I was looking for. Hopefully the faux leather wont start cracking and peeling, but it feels nice and very professional looking.
I received a lot of emails to reassure me all was well in shipping. I didn't care too much for the dancing video. I didn't click on it, because it seemed like juvenile click-bait. Sorry, just an old lady's opinion.
When I thought I had an issue, they were kind and helped me figure out the problem, which was with my old android tablet. I tested the keyboard with Windows and it worked perfectly with no flaws.
I will defiantly recommend this company to others.

March 2, 2021
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Reply from Tablet2Cases

Hello Lesha,

Thank you for giving us fair feedback despite your concern about the Caps Lock light.

Though the keys work well, your peace of mind is our top priority.

We want to check the item further and give you the necessary options.

I have sent you an email regarding this matter.

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Great product

Great product. Exactly what I wanted and fast shipping

February 25, 2021
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Reply from Tablet2Cases

Hello Timothy,

Thank you for giving us fantastic feedback!

Your feedback says it all! Our founders built this small business to help our customers with their tablet needs, and I am delighted we have achieved that.

Providing a great customer experience is one thing we can give to our valued customers like you.

We truly appreciate you! Looking forward to having business with you again soon.

Let us know if you have any further questions.

Have a great day, and stay safe!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Great service and product

Great service and product. fast delivery.

February 24, 2021
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Reply from Tablet2Cases

Hello Luis,

I appreciate your fantastic feedback!

While I am delighted to read your high regard for the overall buying experience, a sale won't be complete if it has not fully met the standards.

Thank you for speaking freely about the rugged case. You have just a big part in helping us make the best product it can be.

If you have any further questions regarding the item or any other cases that you might be interested in, please do not hesitate to get in touch, and we will be more than happy to assist you.

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Case is very durable for the size of…

Case is very durable for the size of the iPad. Great buy.

February 24, 2021
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Reply from Tablet2Cases

Hello Darlene,

Thank you for giving us superb feedback!

You made the right decision in choosing our product to be your device's protection.

It’s people like you who inspire us to work harder every day.

Again, thank you, and we look forward to having business with you again soon.

Our team will be happy to give any assistance you may have regarding the item.

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases Team

Rated 5 out of 5 stars

returning customer

ordered my 2nd case from tablet2cases. great product. quick delivery

February 24, 2021
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Reply from Tablet2Cases

Hello Gregg,

Thank you for the fantastic feedback and for being one of our loyal customers.

Customers like you are a living testimony of how we consistently and maintained our products and services.

This makes our day to hear we have accomplished delivering the order within the time frame promised.

We truly appreciate you! We look for more years of having business with you.

Have a wonderful day, and stay safe!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Good stuff

Product arrived quicker than stated and was very satisfactory. Would absolutely patronize again.

February 23, 2021
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello,

Your feedback is living proof of how we did great in our products.

Thank you for speaking freely and sharing this with everyone. You have just a big part in helping us make the best product it can be.

Also, we can't do this without our shipping partners' help, who are doing their best to deliver your package within the timeline.

It was a pleasure having you as our valued customer. We look forward to having business with you again soon!

Have a wonderful day, and stay safe!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

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