Table Tennis Pro Europe Ltd Reviews 

43
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

DO NOT ORDER from these theives, it is sports direct. They robbed me off £297 and after a year long battle with the bank to get my money back I still haven't got it and the bank closed the case.... See more

Rated 1 out of 5 stars

I ordered a table tennis table & cover from this company on 4th May & have still not received the goods.I was contacted by the courier company who are going to deliver the table & the post code & add... See more

Rated 1 out of 5 stars

A dreadful experience in what a company can get away within terms of rotten customer service, delay and incompetence. The table took months to arrive with no explanation. No contact was made until a c... See more

Rated 1 out of 5 stars

They sent me an incorrect table tennis bat cover.The item I received was completely different to the image on their website. They would not reply to any of the emails I sent regarding the incorrect... See more

Company details

  1. Recreation Center

Information provided by various external sources

Table tennis tables and all table tennis equipment. Indoor table tennis tables and huge range of outdoor table tennis tables. Table Tennis Pro is one of the UK's leading specialists in table tennis equipment. We offer free delivery on most of our products. We offer exclusive products and packages to make our website the UK's leading online Table Tennis equipment Store


Contact info

1.4

Bad

TrustScore 1.5 out of 5

43 reviews

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1.4

All reviews

(43)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

perfect

Very happy with service, our cover came very quickly and was of a very high standard. Would definitely shop here again!

June 5, 2013
Unprompted review
Rated 5 out of 5 stars

Five Star Service

I ordered a new table tennis bat, and from the service that I received you would have thought I'd spent a fortune. The whole thing was really top quality service. The professional site was one of the easiest and most explicit I've come across in years. Because of this I will definitely be a returning customer and hopefully spend a lot more in the future.

May 27, 2013
Unprompted review
Rated 1 out of 5 stars

Herendous and I still don't have my table tennis bat

i have been trying and trying to get in contact with someone to help, it seems there is no one to help.

The service, yodel are appalling! I have been back and forth and they look at you like your stupid. There was no drop card to say they had been to my house, so I tracked it online. They stil, haven't located my bat and now I have no bat and I'm out of pocket.

May 27, 2013
Unprompted review
Table Tennis Pro Europe Ltd logo

Reply from Table Tennis Pro Europe Ltd

We have resolved this issue and we apologies for the above problems - our courier had some difficulties with the address although Emma told us other couriers found it ok. We agreed to try a work address and we sent an upgraded bat. Emma emailed us to say: "It's arrived an he loves it. So happy with the service. Thank you again"

Rated 1 out of 5 stars

Wrong item sent and no response from company after several emails and a letter.

They sent me an incorrect table tennis bat cover.The item I received was completely different to the image on their website.
They would not reply to any of the emails I sent regarding the incorrect item sent and did not respond either to the letter which was sent to their office so I am left with the incorrect item even though it is their error.
The worst customer care I have ever experienced.

May 27, 2013
Unprompted review
Rated 2 out of 5 stars

very poor customer service

table tennis balls arrived damaged in the post - not the suppliers fault. BUT when I contacted their customer service staff I was told a manager would call I am still waiting many weeks down the line!

May 25, 2013
Unprompted review
Rated 5 out of 5 stars

A1 service.

Hassle free website, easy to use when ordering. Kept up to date via text and email on delivery. Great products.

May 25, 2013
Unprompted review
Rated 5 out of 5 stars

Sporty Grandad gets chance to beat grandson!

Bought a Dunlop Table Tennis bat as a birthday present for my grandson. It is now very difficult to beat him - unless I borrow his bat!
Excellent service from company . Bat delivered day after order placed. Must buy another one to replace mine (nearly 50 years old) so that I have a better chance of victory!

May 25, 2013
Unprompted review
Rated 5 out of 5 stars

FANTASTIC

ORDERED AND DISPATCHED ON THE SAME DAY AND DELIVERED IN LESS THAN 30 HOURS AND AT A REALLY GOOD PRICE

December 1, 2012
Unprompted review
Rated 5 out of 5 stars

Good product delivered in less than 24 hours!

I am setting up a pilot run for a new table tennis club for seniors and I wanted to buy some cheap bats for beginners. On a Thursday I ordered a set of four for a very reasonable price and they were delivered the next day - less than 24 hours after I placed the order, and there was no charge for carriage. The bats are very good value for money and the service has been simply excellent. I will use them again.

November 30, 2012
Unprompted review
Rated 5 out of 5 stars

Great!! Very fast delivery, love the item!! Would happily recommend

Table Tennis Pro is a great site with great prices, delivery came within a day or so and I was really happy with the item.

One thing I would say is that they should have online tracking. When I wanted to see where my item was I clicked the button to track my order which sent an email to someone in their team! My item had arrived only I hadn't realised yet and someone had to send me an email.

Other than that great service, very happy!

November 13, 2012
Unprompted review
Rated 5 out of 5 stars

They are the cheapest. They just are!

I was searching for Stiga table tennis bat for a while until luckily came across Table Tennis Pro Europe. They offer very competitive prices.

Would highly recommend them to my friend

October 18, 2012
Unprompted review
Rated 5 out of 5 stars

PR 100% Satisfied.

I was very happy at the owner who took the order and he was very helpful and the table was delivered next day as promised. Although I had agreed that we would give a hand to take the table out of the van but we did not realise how heavy it was. The driver said to my son that he should not be doing this. One problem which I have forwarded by E mail is that there was a scratch on the table. Besides this and the heavy table we were very pleased.

September 19, 2012
Unprompted review

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