While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Courier and Delivery Service
  2. Courier Service
  3. Logistics Service
  4. Mailing Service

Written by the company

Tactical Despatch specializes in providing timely and reliable Same Day Services for various items throughout the UK. Driver/Collection within the hour. We are here to help you with any delivery needs you may have, no matter how big or small. Our team is dedicated to providing fast and reliable delivery services to ensure your packages arrive on time. Contact us today to see how we can help deliver your items for you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Furniture collection

Lovely warm greeting from Toby, great communication and patience between colleagues during the collection of furniture items, very professional and well mannered🙂

February 7, 2025
Unprompted review
Tactical Despatch logo

Reply from Tactical Despatch

Hey Karen,

Thank you so much for the review, it means a lot! Looking forward to helping you again soon.

Best Regards
Toby - Tactical

Rated 5 out of 5 stars

Toby’s customer service is 10/10

Toby’s customer service is 10/10. The team is always on time, highly recommend.

October 5, 2024
Unprompted review
Tactical Despatch logo

Reply from Tactical Despatch

Hi Charlie,

Thank you for your fantastic review! We’re delighted to hear that the team made such a positive impression with their punctuality and top-notch service. Your recommendation means a lot to us!

If you ever need our services again, we’d be more than happy to help.

Best Regards
Toby - Tactical

Rated 5 out of 5 stars

Highly Recommend

We have been working with Tactical Despatch since January 2024 and they are a breath of fresh air
compared to the previous courier companies we have worked with over the years...
They manage top priority deliveries of display props and graphics that we manufacture for luxury
beauty and fragrance brands to prestigious sites such as Selfridges and Harrods. These deliveries are always very time-critical
(often out of working hours) and regularly involve the movement of high value/fragile items which
are always handed by the Tactical team with great care and respect.
The transparency, honest communication and reactiveness of Tactical Despatch is what sets them
apart. If there ever are issues – as will inevitably happen with logistics work – they reactive swiftly
and proactively, suggesting helpful actions and often with personal intervention from their owner
Toby – that level of service is invaluable to us.
We would recommend them highly.

September 17, 2024
Tactical Despatch logo

Reply from Tactical Despatch

Hi Karen,

Thank you so much for taking the time to leave such a detailed and glowing review! It’s incredibly rewarding to hear that Tactical Despatch has made such a positive impact since you started working with us.

We’re honoured to handle your time-critical and high-value deliveries for such prestigious brands and locations. Ensuring the utmost care and respect for your items is always a top priority for our team. It’s also great to hear that our transparency, communication, and responsiveness have stood out to you – we believe those are core to building lasting relationships.

We truly value your partnership and your high recommendation.

Looking forward to continuing to work together!

Best Regards
Toby - Tactical

Rated 5 out of 5 stars

Great work all round

Great prices and even better customer service. Not put a foot wrong since we started to use them!
Tracking system is an added bonus, and something I've not seen any of their competitors offer to the same standard.

September 17, 2024
Unprompted review
Tactical Despatch logo

Reply from Tactical Despatch

Hi Sam,

Thank you so much for your kind words and fantastic review! We're thrilled to hear that you’ve had such a positive experience with us and that our tracking system has stood out as a valuable feature.

I appreciate your continued trust and support. Looking forward to serving you for many more years to come!

Best regards,
Toby - Tactical Despatch

Rated 5 out of 5 stars

PROMPT AND RELIABLE

We have used Tactical Despatch several times now, and each collection has been on time and delivery prompt.
Very reliable and easy to book, and competitive pricing compared with the mainstream delivery companies.

September 12, 2024
Unprompted review
Tactical Despatch logo

Reply from Tactical Despatch

Thanks so much for your feedback, Sarah! We're thrilled to hear about your positive experience.

Rated 5 out of 5 stars

Very quick

Very quick, helpful and friendly service with a very reasonable price. The tracking software to see where the driver was is very helpful!

July 29, 2024
Unprompted review
Tactical Despatch logo

Reply from Tactical Despatch

Thank you for your kind review, Maggie! We're thrilled to hear about your positive experience. We're always here to help with your next Delivery! :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Always on time and helpful.

June 15, 2024
Unprompted review
Tactical Despatch logo

Reply from Tactical Despatch

Thanks so much for your feedback, Sam! We’re glad to hear you had a positive experience. If you need any assistance or have any questions, don’t hesitate to reach out. We’re always here to help with your next Delivery! :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look