TAFS, Inc. Reviews 

179
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Juan B you are an 5 Star rep you always answer my phone calls and return my call when I called You address all my needs always willing to help without any complaint. So far it’s been a pleasure wor... See more

Rated 1 out of 5 stars

Lots of Hidden Fees. Overall Factoring Rate is 1-3% more than expected. Their app crashes very often, i used Android then went to IOS and it still crashes at least 3 times per invoice. They have a hor... See more

Rated 1 out of 5 stars

I will strongly advise anyone to stay away from TAFS, They locked you into a contract and will not let you leave, even though they refuse to purchase your invoices. What is the point of being in a fa... See more

Rated 5 out of 5 stars

what can one say about Alex Sanchez without forgetting to mention how much he rocks! He was super helpful from beginning to end. At times I tend to repeat myself and ask a bunch of questions and man w... See more

Company details

  1. Financial Institution

About TAFS, Inc.

Written by the company

TAFS Factoring

Since 2007, TAFS has revolutionized the factoring industry by providing exceptional accounts receivable financing services. Our commitment to client success is evident in our innovative solutions, such as 1-Hour Advances. By converting outstanding invoices into immediate cash flow, we help trucking businesses cover essential expenses, from payroll to maintenance.

TAFS stands out as a premier company in trucking factoring, offering unmatched service 365 days a year. Understanding the unique needs of the trucking industry, we provide tools and resources to help businesses thrive, such as fuel cards for truckers, dispatch services, and expert advice on how to start a trucking company. Our services are designed to simplify the financial side of running a trucking business, allowing our clients to focus on what they do best.

Our mission is to empower our clients with innovative financial solutions, fostering growth and stability. With TAFS, you gain more than just a financial partner; you gain a dedicated team committed to your success in the ever-evolving trucking industry. Whether you need assistance with invoice factoring, understanding freight factoring rates, or exploring our 1-Hour Advances, TAFS is here to support your business every step of the way.


Contact info

3.1

Average

TrustScore 3 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(179)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

They are doing very well

They are doing very well

June 25, 2024
TAFS, Inc. logo

Reply from TAFS, Inc.

Hi Kendrich. Thank you so much for the review, and we are glad you are having a great experience!

Rated 5 out of 5 stars

Best Factoring Company

I've worked with TAFS for 8+ years, and they consistently provide outstanding service. Their prompt handling of invoices has dramatically improved our cash flow, and their customer service is top-notch. I highly recommend it for any business that needs reliable factoring solutions.

June 24, 2024
TAFS, Inc. logo

Reply from TAFS, Inc.

Hi Sophia. Thank you for the feedback and the rating!

Rated 5 out of 5 stars

ACH Deopsit

Changing out ACH deospit

June 25, 2024
TAFS, Inc. logo

Reply from TAFS, Inc.

Hi Raymon. Thank you so much for the review!

Rated 1 out of 5 stars

I can’t wait to get away from them.

I can’t wait to get away from them.

June 24, 2024
TAFS, Inc. logo

Reply from TAFS, Inc.

Hello Eric. A supervisor has reached out to see what can be done to resolve any issues and make sure we deliver an excellent client experience. Thank you for the feedback.

Rated 5 out of 5 stars

Good

It was a very good experience, a very kind person and he solved all my problems.

June 12, 2024
TAFS, Inc. logo

Reply from TAFS, Inc.

Hi Francisco. We are so glad you are having a great experience with TAFS. Thank you for the rating.

Rated 5 out of 5 stars

The agent was able to assist and…

The agent was able to assist and correct my issues and I appreciate that.

June 21, 2024
TAFS, Inc. logo

Reply from TAFS, Inc.

Hi Jeanette. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

Ally was very helpful and got…

Ally was very helpful and got everything resolved for me!

June 20, 2024
TAFS, Inc. logo

Reply from TAFS, Inc.

Hi Cessell. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

Great company

Great company, top-notch customer service. I always get my money on time & I have a dedicated team who takes care of me everytime I call in. If you're looking for a factoring company, please sign up with TAFS!

June 20, 2024
TAFS, Inc. logo

Reply from TAFS, Inc.

Laura, thank you for the feedback and rating.

Rated 5 out of 5 stars

The Representative was very helpful

The Representative was very helpful, and followed up with me repeatedly

June 20, 2024
TAFS, Inc. logo

Reply from TAFS, Inc.

Hi Quinton. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

Good customer service

Good customer service

June 20, 2024
TAFS, Inc. logo

Reply from TAFS, Inc.

Hi Marquise. Thank you for the review. We are glad the customer experience has been up to par!

Rated 5 out of 5 stars

I have been cooperating with this…

I have been cooperating with this company tafs factoring for almost three years, I am very satisfied with their service,, the advantage of these is that they try to solve the problem immediately and are as positive as possible , I wish you luck in your future endeavours ,,Thank you Guys

June 20, 2024
TAFS, Inc. logo

Reply from TAFS, Inc.

Hi Sardor. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Rated 5 out of 5 stars

my services person is the greatest she…

my services person is the greatest she all answer my question and help me when i need and she very understanding.

June 20, 2024
TAFS, Inc. logo

Reply from TAFS, Inc.

Hi Janette. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

I always speak with Ingrid

I always speak with Ingrid. She always answers all my questions, very polite, nice and helpful.

June 14, 2024
TAFS, Inc. logo

Reply from TAFS, Inc.

Hello Isamar. Thank you so much for the review, and we are glad you are having a great experience!

Rated 5 out of 5 stars

I have been with TAFS for 8 years now

I have been with TAFS for 8 years now. They offer good factoring service. I have always had a problem with my account representative that where rude or would not fix the issue. Right now, I have the best of the best account representative her name is Ingrith. She provides great help to my company and goes the extra miles to help and resolve the issue. Witht the services that TAFS offer to their carriers and more people like Ingrith carriers will be happy. One thing I do recommend is more communication on verification team. When funding an invoice the verification team doesn't let us know of email was sent to broker or at least copy the carrier so we can call the broker and make the process faster. The verification team sends back invoice without an explanation. I just I submitted 2 invoices and less than the 10 minutes only funded 1 with no explanation. The verification team needs to do their job.

June 16, 2024
TAFS, Inc. logo

Reply from TAFS, Inc.

Hi Martha. Thank you for the feedback. We are looking into providing more ways to communicate with our clients from verifications and other departments. We are very glad your PAE has been able to provide such great service.

Rated 5 out of 5 stars

Great experience

Great experience. Perfect work

June 18, 2024
TAFS, Inc. logo

Reply from TAFS, Inc.

Hi Joel. We appreciate the feedback and the high rating!

Rated 5 out of 5 stars

My experience with TAFS has been great

My experience with TAFS has been great! Ingrid has always gone beyond expectations. She is very attentive and provides the best customer service! TAFS has been making remarkable changes and is now heading on the road to be one of the best. Keep up the great customer service!

June 17, 2024
TAFS, Inc. logo

Reply from TAFS, Inc.

Hi Francisco. Thank you for the 5-star review. We have worked very hard to improve the client experience, and our goal is to be the best. Your feedback is appreciated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look