Take Eat Away Limited Reviews 74

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This was the second time that we have purchased professional catering boxes from Take Eat Away. Very happy with the service - always human approach, fast delivery, high quality of goods. Would surely... See more

Rated 3 out of 5 stars

Item has yet to arrive. I will update when it does. Ordered 18/9 Item has not reached me. I'm not sure what scanning on delivery means here. If it's just left on the doorstep to be stolen, sca... See more

Company replied

Rated 5 out of 5 stars

Easy ordering, contacted by manager to thank me for my order and added a missed discount code for me. Lovely service and quick delivery. Would use again and items high quality

Rated 5 out of 5 stars

Absolutely amazing customer service, I was on a tight deadline and needed a delivery quickly. The person I spoke in the phone to said she will keep an eye on my order and process immediatley, which sh... See more

Company details

  1. Countertop Store

Written by the company

We are probably the largest UK supplier of insulated delivery bags and thermal boxes, supplying both small businesses and large delivery app companies throughout Europe.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

74 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Rubbish

Rubbish the bags are cheap and they didn't give a refund

December 14, 2020
Take Eat Away Limited logo

Reply from Take Eat Away Limited

I am sorry if there is an issue. We can't help if we don't know there is a problem. The bags are not cheap rubbish and you have not contacted us at all. We work hard here in the UK to design the products and always like to improve with constructive feedback, as this is how small businesses can evolve with the help of their valued customers. Now we know there is an issue, we will try and contact you. Kind regards and keep safe.

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