Talbots Law Reviews 3,609

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and caring approach, often highlighting specific individuals for their exceptional service. People frequently mention the excellent customer service, noting that the team is supportive, communicative, and always available to address queries. The service provided is often described as efficient and smooth, with many consumers appreciating the quick response times and clear communication throughout their processes. However, some customers also noted issues with communication, particularly regarding response times and availability by phone, mentioning that it sometimes took days or weeks to receive updates or that calls often went to voicemail. A few other people also felt that the process could be slow and that they had to chase for updates, leading to some dissatisfaction with the overall experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

Response time

People report positive experiences with response times. Many customers praise the quick and efficient... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the team's efficiency,... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Many customers praise the excellent communication, noting... See more

Based on these reviews

Rated 5 out of 5 stars

My girlfriend and I had our offer accepted 8 months ago and were recommended talbots by our mortgage advisors, our solicitor was shaye from the Telford branch and why an absolute fresh of breath a... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Talbots highly enough. From start to finish they have been superb. Kept me informed with the purchase of our new home regularly, any queries or questions I emailed over were always... See more

Company replied

Rated 5 out of 5 stars

Complex property sale, Mohammed and team were amazing at getting everything completed! Thanks again for your support throughout the long old process.

Company replied

Rated 5 out of 5 stars

Ethan Davis at Talbots Law has been very professional and personable during my house purchase. He kept me updated at all times and communicated with all involved parties in a timely manner through to... See more

Company replied


Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Personal Injury Attorney

Written by the company

At Talbots Law, we’re not just solicitors, we’re trusted advisors. With 19 offices across England, we combine the strength of a national firm with the convenience of a local team you can trust. As one of the first firms in the region to be recognised with the Lexcel quality mark, and with regular regional and national awards to our name, we’re proud of the high standards our solicitors consistently deliver. What makes us different, though, is our personal approach: from your first call to final resolution, we’ll guide you with clarity, compassion and professionalism. As one of the fastest-growing employee-owned trusts in the country, every colleague has a stake in our success — and in yours. With thousands of satisfied clients each year and a five-star Trustpilot rating, you can be confident you’re in safe hands. We are open 10 hours a day, 5 days a week, ensuring that you can get the legal advice you need when you need it.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend Talbots Solicitors for anyone looking to sell/buy their property.

I highly recommend Talbots Solicitors for anyone looking to sell their property.
They provided an excellent service from start to finish and made what can often be a stressful process feel smooth and well-managed.
The team was professional, efficient, and always kept me informed throughout the entire sale. Communication was clear and timely, and any questions I had were answered quickly. I felt supported at every stage and confident that everything was being handled properly.
Overall, I’m very satisfied with the service I received and wouldn’t hesitate to use them again in the future.
Big thank you especially for Liam Wing :)
Best regards, Kristina M. and Vytautas M.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

MBO Assistance

We recently had talbots assist us with an MBO. We’d like to say a massive thank you to Mike Linford as without his support this wouldn’t have been possible. He beyond the call of duty to ensure everything went through smoothly.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Absolute pleasure to work alongside…

Absolute pleasure to work alongside Mohammed Arfan and his team in the sale of our property
Went above and beyond to help in what proved to be a very long and extended process that proved very stressful at times so cannot thank him enough

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service

Excellent and professional service. Charlotte Bryant kept us informed of our sale regularly and any questions or queries were answered immediately. I would definitely recommend Talbots and use them again in the future.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

The whole process was quite seamless

The whole process was quite seamless. I use to read about and hear stories of how these things take forever but that was not the case here as there was transparency, professionalism and quality service delivery. This was indeed a right choice.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Professional service house sale

Very professional service from Jonathan and the Kidderminster team for the sale of our home. Good communication and quick responses throughout. Would recommend.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

We received excellent service from Ethan and his team. They helped to explain a lot of the terms of the contract and everything was communicated clearly and in a timely manner. We would definitely recommend their services

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Tori has been an outstanding house…

Tori has been an outstanding house conveyancer. She’s incredibly professional, consistently proactive, and clearly excels at what she does. She kept every step of the process smooth and stress‑free, always staying ahead of potential issues and communicating clearly. I felt fully supported from start to finish. Highly recommended.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Talbots Law, particularly working with my lawyer, Nasiyr and his paralegal Aaliyah. From start to finish, he communicated the process clearly and made sure I always understood what was happening at each stage.

He was very proactive in keeping me informed of any updates or delays, which really helped reduce the stress that often comes with buying a property. I especially appreciated how he took the time to check in and make sure I was comfortable and happy to proceed before moving things forward.

Nas was professional, approachable, and thorough throughout the entire process. His attention to detail and commitment to good communication made a this process seemless and I felt confident that everything was being handled properly.

Overall, I’m very satisfied with the service I received from Nasiyr and Talbots Law and would highly recommend them to anyone looking for a reliable and supportive conveyancing team.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Talbots Halesowen- outstanding

Talbots Halesowen has really professional, efficient staff. They do as they say. Communication was prompt, regular and professional. Smooth process for creating wills. Very knowledgeable and nothing was ever too much. I have already recommended. Thank you as this service is rare these days.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Talbots law were great solisitors

Talbots law were great solisitors . They kept n touch every step of the way through the sale of my property . Amber and Sean dealt with my sale and I would advise people to use them . Very friendly too absolutely brilliant from start to finish .

April 10, 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 4 out of 5 stars

It was a decent experience where our…

It was a decent experience where our requirements were met .

April 10, 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

My girlfriend and I had our offer…

My girlfriend and I had our offer accepted 8 months ago and were recommended talbots by our mortgage advisors, our solicitor was shaye from the Telford branch and why an absolute fresh of breath air it has been to have her and her team complete our purchase for us! We had a major defect in the small print of the deeds which was picked up by shaye which would’ve cost us thousands and thousands in the future! Shaye has extremely high attention to detail and nothing was left unanswered through her we couldn’t ask better quality when it comes to buying our first home. Highly recommend talbots and if you get assigned shaye and her team then thats an even better bonus.

Absolutely zero complaints

Dylan

April 10, 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Complex property sale

Complex property sale, Mohammed and team were amazing at getting everything completed!
Thanks again for your support throughout the long old process.

April 10, 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Timely responses to communications and…

Timely responses to communications and highly knowledgeable team, I would happily recommend.

April 10, 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 1 out of 5 stars

Currently in the middle of selling our…

Currently in the middle of selling our home, estate agent said we had to use these solicitors as in the terms and conditions, we have a buyer for 6 weeks , I have emailed and rang these solicitors ample amount of times with one missed call due to work hours, which I detailed when I was free in an email , no paperwork or correspondence, emailed forms to fill in , in which we needed help with , can’t go no further unless we pay a fee of £180.00 , so I have emailed to say we are using another solicitor as the buyer and ourselves are so frustrated, still no response, so we won’t be paying an exit fee or anything else as nothing has we have had no communication

April 8, 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Hi Claire, We are so sorry that you didn't have get the assistance that you needed. We have taken the feedback onboard to help enhance our services. Thank you

Rated 5 out of 5 stars

Proactive and responsive

Andrea Nailor and her team were really responsive, and the communication was excellent. There was always someone available to deal with queries. Managed to complete on an auction property a week earlier than expected, so we're now cracking on with the renovation!

March 31, 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Aryan is a real highlight for the entire profession!

If I could give six stars I would. Aryan at Talbots Law is, quite simply, the best solicitor I have ever dealt with and I would recommend him without a single hesitation to anyone buying or selling a property.

Our sale was a nightmare. A leasehold with a deed of variation requirement, a buyer's lender who wouldn't accept indemnity insurance, an unresponsive freeholder, third parties who needed chasing at every turn, and a completion deadline that had very real financial consequences if we missed it. At various points it felt like the whole thing was going to fall apart due to the other side's solicitor being beyond inept. Aryan never once made me feel that way.

He was responsive at every stage, often getting back to me faster than I had any right to expect. He was calm when I wasn't. He was proactive when others weren't. He communicated clearly and honestly throughout, never fobbing me off with vague reassurances, always giving me the actual picture and a plan to deal with it. When things escalated he handled pressure from multiple parties simultaneously and never dropped the ball once.

The transaction required real skill, real tenacity, and genuine care for his client. Aryan delivered all three in abundance. We exchanged contracts today and I have no doubt that without his hard work and persistence we simply would not have got here.

If you are looking for a conveyancer who will fight your corner, keep you sane, and actually get the job done no matter what gets thrown at them, Aryan is your person. An absolute credit to Talbots Law.

April 9, 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Lease Extension

Extending the lease on my apartment to sell, has been incredibly difficult, the only shining light was Lisa Burton who alongside Jemma had battled my mortgage company to ensure a positive resolution. I can’t speak highly enough, my second experience of Talbot Law has been as good as the first.

April 9, 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look