I made the switch from O2 to TalkMobile and haven’t had a single issue with signal or anything whereas with O2 I was. To anyone out there I highly recommend this service is great and you will not be d... See more
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Review summary
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Reviews shaping this summary
I moved from Sky to Talk mobile about a year ago and it was the best decision ever - simple, straightforward, no hassle and great customer service. We had an issue which has easily resolved and they g... See more
I was unable to transfer my mobile to TalkMobile in the timeframe I needed online, so I contacted the chat helpline where the agent Bahtimy immediately offered me the choice of an eSIM which I could h... See more
I Tried to order a sim only package on the Talkmobile website and the continue to order review didn't work despite trying over 10 times on the phone and computer to no avail. So i decided to use the T... See more
Company details
About Talkmobile
Written by the company
Founded in 2007, Talkmobile is a mobile network operator committed to giving UK customers great prices, great service & nationwide coverage on SIM only deals and phone contracts. SIM only customers can choose between 30-day and 12-month contracts – giving them the choice between flexibility and value.
Talkmobile's Network
Using Vodafone’s mobile network, Talkmobile covers 99% of the UK’s population – offering customers the latest 4G and 5G services. All Talkmobile SIM only deals also include unlimited UK calls and texts as standard.
Talkmobile customers can use their SIMs whilst roaming all over the world.
Talkmobile's Customer Care
In 2023, Talkmobile was named overall winner of the UK Customer Experience Awards, and its customer care team picked up 2 awards at the International Business Awards, in recognition of the company's continued investment in providing good care for its customers.
Talkmobile focuses on giving its customers simplicity when it comes to purchasing a mobile plan, as well as providing exceptional value for money – it offers some of the most competitive prices on the market without compromising on quality.
Talkmobile deals allow data tethering to give customers freedom to use their data however they want.
Talkmobile's capped contracts allow customers to control their spend so they never have a surprise bill ever again.
Contact info
4.7
Excellent
17K reviews
Asks customers to review
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Simple to select plan required
Simple to select plan required, easy to confirm. Happy customer.
August 13, 2026
Your app is so basic and lacks…
Your app is so basic and lacks functionality. Face recognition never stays on & so one has to get an activation code each time then activate face recognition which only lasts until the next login.
When buying this new sim, I had to restart 5 times as each time I left the app, the page set back to the Home Screen. Very frustrating
August 13, 2026
Supportive and understanding.
So pleasant, understanding of a financial issue, due to illness. Excellent help and really have supported me at a hard time. Thankyou. Nadaa was so mannered and responsive. All excellent.
August 12, 2026
Unprompted review
really easy instructions
August 12, 2026
Talkmobile Change of Plan
very easy to deal with and answer your queries, i normally use live chat, very easy
August 12, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Rubbish chose this operator and plan because…
I chose this operator and plan because it said it uses esim. Now they are sending me physical one in 5 days. Bullshit
August 12, 2026
Reply from Talkmobile
Hi SL,
Thank you for your feedback.
We are sorry to know that you couldn't order an e-SIM.
Please note that the e-SIM option is currently only available via our Customer Services team; therefore, you will need to contact our Customer Services team via chat or phone as detailed here: https://talkmobile.co.uk/contact-us to assist you further and proceed with an e-SIM swap.
Thanks,
Nourhan
Great service!
August 12, 2026
Unprompted review
Have been pleased with Talkmobile as a…
Have been pleased with Talkmobile as a sim only customer and today upgraded to a new phone. Switch experience very straightforward online and cost the best I could find anywhere.
August 12, 2026
Poor connections
I've had several instances when my phone couldn't connect to the network, maybe just areas where Vodafone are weak, like where I live in Wimborne and Rye in East Sussex.
I went with Talkmobile because of the tie up between Vodafone and Three, and the promise I'd be able to access the Three network as well.
Not so. When I tried to connect manually to Three I just got a message saying registration of my sim card was not permitted.
Thankfully I can route calls using Wi-Fi calling or I wouldn't be able to make or receive calls at home.
I'm disappointed that the promise of better connections hasn't been kept.
August 11, 2026
Unprompted review
Had two questions about data roaming…
Had two questions about data roaming and usage in Europe. Ruchi provided clear, concise answers very quickly. Thank you
August 12, 2026
Unprompted review
Easy to order on line
August 12, 2026
I like Talk Mobile
I like Talk Mobile. Their customer service and pricing are excellent. Currently, they are only really being let down by having to use the Vodafone network which is not keeping pace with the likes of EE
August 12, 2026
Unprompted review
It was simple and online
August 12, 2026
Great price easy to read
Easy to use, great price like 30 days contract, need to see if SIM comes within 5 days as promised.
August 11, 2026
Excellent customer focused service…
Excellent customer focused service experience, engaging respectful and unhurried, answered my stupid questions without irritation or loss of patience
August 11, 2026
Unprompted review
Great easy service
August 11, 2026
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