Talk UK Telecom Reviews 41

Talk UK have always been very prompt and helpful with any queries I have had or issues (which have been rare) and I have would have no problems at all in recommending them.

Talk Uk Telecom has been our mobiles provider for years, after we moved over from one of the 'Big Boys'. The first thing we noticed is the service - it's fantastic, friendly and informative.

A couple of years ago, we were getting really fed-up with our, then, ISDN and phone system provider, and had a discussion with Account Manager Sav at Talk UK, who's handled our account for years.

The result was, we had new SOGEA lines installed, along with new wi-fi phones, which work really well in our studio. The one area I was apprehensive about was call quality, as I know some companies cut the bandwidth down to make more profit. I needn't have worried, the call quality is truly superb.

Apart from the superior service, and better products, our telecoms bill was slashed from over £700 per month to under £200 per month, and that INCLUDES mobiles. Amazing, a substantial saving on our costs.

Sav and the team are down to earth and not always trying to upsell when you speak to them. Plus there is also a simple interface to allow you to directly check invoices, call reports etc online.

I would recommend the Talk Uk services and team, and in particular, Sav, in a heartbeat.

Great personalised service with individual attention at highly competitive prices.
Highly recommended

We have used Talk UK for many years and have been very happy with them. Their rates are very competitive and they are very helpful and friendly with any queries. I would definitely recomend them.

I have worked with Sav for many years, he has helped me out endless amounts of times at very short notice. When I need something it's done within 24 hours (devices and numbers). When your up to your eye balls in work / what ever you do he's the man to get your telecoms sorted,

Nikki is great at dealing with any bill headaches or getting to the bottom of any account problems.

Couldn't ask for a better team to support me and the companies.

We've had great service from Talk UK Telecom. We have been mobile customers for years with them, and having recently changed to them for our Landline and Broadband, we haven't been disappointed. They have saved us almost 40% on our previous monthly bill, and were flexible and creative in suggesting ways of achieving better connectivity in a rural, non-fibre area. Would highly recommend! Thanks to all of the team!

Very good support given
Good communication

Always friendly and helpful. They do what they say they are going to do.

We have been using Talk UK as a provider for a few years now and are very happy with the level of service we have received. They have a great customer support team who handle all queries quickly and efficiently and make it easy to amend or upgrade our mobile phone contracts whenever we need. Would recommend!

From start to finish i found the service very professional and efficient. When she said she would reply to my call she did. Nothing was too much trouble. I would definitely recommend Justine.

The entire team are extremely supportive, every time I called someone who knew my account answered and dealt expeditiously with queries. When I was setting up my broadband after a move they gave full support and assistance over the phone. They continue to keep me fully informed of any price changes or amendments.

I have been dealing with Talk UK for nearly 2 years and every time I need support, advice, or even something done quickly, both Nikki and/or Gareth have replied to, or on occasions rung me, and dealt with the situation/request with speed, accuracy, and knowledge gained. Even when things took a little longer to sort out, which does happen depending on the complexity of the issue or request, there hasn't been a great need to chase up for an update or as a reminder.

Anthony

We have used Talk UK Telecom for a number of years now to provide our mobile telecoms services. We are a small to medium business and wanted a partner that we felt aligned with our own culture and size. I cannot recommend them enough. Our account is monitored constantly by our Account Manager and we receive notifications, support and advice from the team to make savings and changes as our usage changes to suit our business. I wouldn't hesitate recommend them.

Here at Charlton Athletic Football club we use TalkUK as our main provider for Mobile Phone's, SIM's and 5G Routers. They have offered us extremely competitive pricing compared to our last agreement.

They have loaned us equipment throughout the rebuild of our training ground, free of charge with pay monthly 5G sims with 5G routers where we only paid for the data we used. This saved us from having to get Wi-Fi routed to temporary cabins we were working out of for the 4 months of re-construction.

They deal with our enquiries quickly and efficiently and we often get our equipment next day guaranteed, with monthly reports on our usage for our cost management.

Highly recommend, 10/10. No issues whatsoever. Big props to Gareth, Nikki and Justine.

I have been in contact with Talk UK since January 2021 and ever since then we have had a very prompt and customer friendly service from them. Their customer service team have always been able to answer any of our queries and been able to provide us with whatever telecoms equipment we need whenever we need it. We have mainly dealt with Nikki and Justine and they have both been brilliant with anything that we have asked of them!

Would definitely recommend them for any of the following we have had through them:

SIMs
Phones
Network Equipment (Routers, MIFI box's, etc.)
Broadband

Have always had a great relationship with TalkUk - they deal with issues quickly. Renwals have been handled without fuss.

If you are considering this company please read this and the other reviews first. they are an absolute nightmare company! we signed a 3 years deal with them at a set rate of £50 p/month. we then discover we dont pay them, we have to pay ANOTHER company called plan £80, and TALK UK then pay us back the £25.
sound complicated and stupid right?! well its worse as you have top chase them every month to pay you as they have no system for it and the contract for the discount turned out to be 24 months so the last 12 months we paid significantly more than we expected. the whole time you are constantly having to call them and deal with them which is draining to say the least. we switched to BT and got better phones quicker broadband at half the price.

Ring you up when you are on the telephone preference service and say they can "save you 30 or 40%" without knowing what you currently pay! How they can calculate this beats me.......... Think about it and smell the b***s**t!

This company is an absolute s**t show.
• Old phones at a premuim price.
• You can never get hold of them.
• They do not support if there is an issue.
• They cannot solve basic business issues, and have • NO can do approach.
• No scalable solution, if a new employee starts, they cant join the contract.
• Staff have been rude and fall back on a catalogue of excuses.

Just dont bother, move on, find someone else.