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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and durability, with many noting that items like desk lamps, humidifiers, and earbuds perform exceptionally well and last for extended periods. People appreciate the functionality and modern design of the products, finding them to be effective and aesthetically pleasing. However, some customers mentioned issues with product longevity, specifically concerning power supplies for certain items. A few people also expressed dissatisfaction with the lack of carrying cases for some products and difficulties with customer service regarding returns or unreceived orders.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers express satisfaction with the durability and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the durability and functionality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I specifically chose Taotronics brand because of I purchased this brand desk lamp about eight years ago for my mom and it’s been a workhorse combined with functionality and durability. So when I neede... See more

Rated 4 out of 5 stars

Good experience and a returning customer. The floor lamps needs more of a description about how the height can be changed. Also, each photo make the remote unit look as it is permanently attached to... See more

Rated 4 out of 5 stars

Honestly, after buying prior earbuds that were paperweights on arrival, these changed my mind completely. They sit well, the quality is good, convenient battery for the buds, fast charging for the c... See more

Rated 4 out of 5 stars

Both the experience and the product are good. My complaint is that it used to come with a carrying case and now it doesn't and there aren't any third party vendors that I can purchase one from. I re... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

TaoTronics is a leading consumer electronics brand that operates around the world. We specialize in consumer and lifestyle electronics and pride ourselves on understanding what consumers need, as well as how to fulfill their demand. Founded in 2008, T...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

277 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Taotronics Desk Lamps

Bought two LED Desk Lamps (TT-DL13) from Taotronics and they were initially very cool, well behaved and so handy. No problems for a year then one of the power supplies stopped working. It wasn't overworked, maybe 7 hours per week. Then the next power supply went. Two out of two failures.
Normally it would be easy enough just to find a 3rd party power supply but the voltage is unusual (10.2v) so I contacted the company in the US. They were polite and seemed helpful but ultimately they said they couldn't do anything about it.
So while TAOTRONICS products might seem like good value, consider the real cost of owning them when you have to get them fixed or replaced.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Superior task lamp performance and aesthetics

TaoTronics desk lamps are far superior desk lamps compared to any other lamps used for serious productive work, plus they are very attractive modern style lamps. There is no superior lamp on the market. This is the very best task lamp in terms of all performance criteria and also in therms of aesthetics.

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

Lamp not received yet

I ordered a desk lamp to be shipped to Princeton NJ to my grandson on July 6, 2025 online and it has taken 17 days for the lamp to perhaps get delivered today July 23, 2025. Had to file a missing package claim because could not get any responses from Taotronics as to where the package was or responses to my emails and no help when I called them 2 times. Hopefully it will arrive today and be in good shape and my grandson can keep it if not it maybe a problem dealing with Taotronics. I had in 2021 ordered two desk lamps and had no problems at all so very surprised as to how poor their customer service is now. I even received an email from them wanting me to grade with stars to a product I had not received so I think this company seems to be less reliable then they once were. Hopefully all will end well.

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

Better than expected!

I wanted a modern sleek desk lamp and Tao Tronics had the best selection at a reasonable price. The good news is that the product that I purchased was better than I expected. Shipping time was reasonable and the product was well packaged. A very good experience.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great Graduation Gift

Great Graduation Gift

This is the fourth study lamp I have given as a high school graduation gift. My grandkids all love it for its streamlined style that doesn't take up much room on their desk. They like that there are different intensities of light, even a nightlight setting too.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Went well

Went well. I sent a separate email about the failure of a similar lamp I acquired a few years ago. same email.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality wired Bluetooth headphones

I have been using these wired Bluetooth headphones for 5 years. I was sad to lose them a couple of months ago, but thrilled to find that Taotronics was still manufacturing and selling this same product. The sound quality is excellent and the option to select one of of three modes is virtually impossible to find at this price point. In fact, I was so happy to find these headphones again that I purchased two sets.

I wanted wired headphones because I am prone to losing tiny things. These have a flat cord that does not get tangled. The part that inserts the ear stays put and doesn't fall out while I'm walking my dog. Voice quality is great for phone calls, and audio is excellent for music. These block noise somewhat on an airplane, although they are not active noise canceling. They even have magnets to keep the ear pieces together around your neck when not in use. Honestly, there is nothing negative to say about these headphones. If you are on the fence, just buy them!

January 18, 2025
Unprompted review
Rated 4 out of 5 stars

Glad to Purchase Lamp for SAD

I have thought about purchasing a lamp for a few years now. I think I definitely have a difficult time in northwestern PA winters ( eventually, I would like to snow bird or be there longer term). I like the options, size, price and reviews that people gave for this product. I also went to the company website & liked it.

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order online

Easy to order online. Description thorough. Favorable and independent positive reviews. Product priced fairly so if it performs as advertised it’s a win!

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

Do not do business with taotronics

Do not do business with taotronics. Their products do not last and they never honor warranty. Really bad company and customer service. Trust me . they are dishonest and make poor products. Youve been warned.😫

December 11, 2024
Unprompted review
Rated 4 out of 5 stars

Not as good as the headphones with the…

Not as good as the headphones with the neck band that kept them in place. they sound good and are easy the keep charged, but the cord is not as long which can pull the buds out of the ears when turning your head, and the shorter cord does not stay in place without the neck band and this can cause ear buds to tug on ear or be yanked from the ear.

December 13, 2024
Unprompted review

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