AUTOBUSES TAP Reviews 11

Knowing that Mexican idiosyncratic thought process may not permit this review to make a difference, I have to say that my experience with TAP from Hermosillo to San Luis RC was not good at all. The most important problem is a delay of more than two hours. The personnel in the office know about this “usual” delay and they do not say a word about it the day before when I bought the tickets. They see it as “normal” and it is not. Lack of respect to someone else’s time is not a small issue. This is an easy problem to solve but there is just not willingness to do it. We cannot leave a third world country status without changing mentality. Do not use this service so that could make a difference as they see some economic pressure that can increase their attention. The people affected are usually people of medium to low income and they do not complaint. They are used to the system. We need to change the system. Don’t buy TAP or any bus lines that disrespect your time.
They do not have GPS so the office at the terminal are completely blind as to where they are to give an approximation of time. This is really retrograde and not of a country like Mexico. Please make a change. Put pressure to change things. Write reviews and act upon them

I took the TAP-Bus from Mexico City to Tijuana, even though it's a very long distance, but running 4,5 hours late is unacceptable. And also, when the Bus driver is taking a break of 80 min instead of 50 min (as announced), doesn't really help to catch up the lost time.

2nd would be that you could get a 10% discount (January/2019) if purchasing the ticket through the official website, but the website is bugged and doesn't accept credit cards, unfortunately. (I tried with Visa and MasterCard, but maybe it works for you)