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tapcheck.com Reviews 483

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TrustScore 4 out of 5

3.8

Non-Bank Financial Service
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Review summary

Based on reviews, created with AI

Reviewers are really happy with this company. Many customers appreciate the ability to access their earnings quickly, finding it incredibly helpful for managing unexpected expenses and making ends meet between pay periods. People consistently praise the customer service for being prompt, efficient, and supportive, with agents often described as patient, knowledgeable, and polite. The service is seen as a life-saver for its convenience and ease of use. However, some customers have experienced significant issues, particularly with the app not updating balances in a timely manner, leading to frustration when funds are not accessible as advertised. There are also complaints about customer service, with some people reporting long wait times, dropped calls, and unhelpful or unresponsive agents who fail to resolve problems. A few others also felt that the company's billing practices were unclear or unfair.

What people talk about most

Customer service

People report ambiguous experiences with customer service. Many customers express significant frustration,... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers appreciate the ability to... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the service as a blessing, highlighting... See more

Application

Reviewers highlight significant dissatisfaction with the app. Many consumers report issues with identity... See more

User experience

Users describe ambiguous interactions with the user experience. Some customers found the app simplistic,... See more

Based on these reviews

Rated 5 out of 5 stars

I recently had some trouble registering my Tapcheck account, and I want to extend my sincere thanks to Sameer Azeem for his outstanding support throughout the process. He was incredibly patient, kno... See more

Rated 5 out of 5 stars

Always prompt, immediate pay to my card. Love bein able to see what I make & bring home each day, as I love numbers! Thank you!!

Rated 5 out of 5 stars

I’m able to take care all my bills before hand with the help of tap check the company has helped in a lot of ways bills keeping food in the household etc.

Company details

  1. Non-Bank Financial Service
  2. Payroll Service

Written by the company

24/7 on-demand access to earnings, before payday. What if instead of waiting on paychecks, you are able to get your earnings on-demand anytime? We are here to help employees access their real-time earnings before payday.

Contact info

3.8

Great

TrustScore 4 out of 5

483 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

It works until it doesn't

The app worked really well for the first few months and then turned to crap. The steps one has to go through just to change your password are ridiculous and good luck getting the biometrics to work.

December 24, 2024
Unprompted review
Rated 1 out of 5 stars

If I could give a -5 star review I…

If I could give a -5 star review I would, third time I have done instant transfer and it’s not showing up, can’t get a straight answer from any customer service representative. Worst company ever!!

December 13, 2024
Unprompted review

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