Tapcohomedry Reviews 

155
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Efficient, price was good, the chap doing the work was excellent and very happy with the work as if nothing had been done, all good. Yes would use them again.

Rated 5 out of 5 stars

Tapco was recommended by my real estate agent. From start to finish, I have been really impressed. I was booked in quickly, the team at the head office were charming, expert and very helpful. The t... See more

Rated 5 out of 5 stars

Tapco provided us with exceptional service. The team showed care and consideration towards us during a stressful time - this was greatly appreciated. Their team were a pleasure to have on site, work w... See more

Rated 4 out of 5 stars

The teams were polite, helpful, and efficient at all works involved. We had a significant amount of plaster taken off the walls and the team did all they could to keep the dust down, even putting... See more

Company details

  1. Real Estate Surveyor
  2. Construction Company
  3. Waterproofing Company

Written by the company

For over 50 years Tapco HomeDry has built up an enviable reputation as one of London and the home counties most established and reputable damp proofing, basement waterproofing, condensation control, water damage restoration, dry rot eradication, timber treatment and property maintenance specialists. We have both the experience and man-power to tackle jobs of any size and we are long term members of the Property Care Association (PCA), Trust Mark (Government Endorsed Standards) and certified Iso 9001:2015. Drop us an email or call us and one of our friendly staff would be pleased to answer any questions you may have.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

155 reviews

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No recent history of asking for reviews

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4.5

All reviews

(155)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Condensation problem in bedroom

Had persistant condensation problem in children's bedroom. Surveyor recommended installing thermal wallpaper on two walls. Booking the work was seemless and the work took three days to complete with negligible noise etc. Tapco are a very easy and professional company to use and are highly recommended by me.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, friendly and efficient

Tapco recently fixed a nasty damp and dry rot problem in my flat in Wimbledon. Very friendly and professional - they worked hard to get the job done as quickly as possible as I had to put tenants up in alternative accommodation.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Quality service throughout

From the initial survey through to the final plastering of walls Tapco were excellent helping us with a long overdue damp proofing course of action. Quality of the work delivered by Greg and team was impressive and we'd definitely recommend them to others.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

100% Good Job

Good Afternoon

I wanted to take the time to say thank you to Paul, who came to fit Vents.

He was prompt and turned up on time. He was patient and took the time to explain the job, what was involved and how he would be proceeding.

He was very patient with the Customer and answered all my questions so I felt secure about what was happening in my home.

He problem solved any obstacles so the job could go ahead as some of the areas outside were inaccessible in regards to wiring- but he made it work.

Paul was professional, knew his trade which gave me Customer confidence. He left my home as dust free as possible.

I am thrilled with his work and am really glad Tapco chose him to do the job.

Kind regards,

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Loads of damp in the kitchen

Hi - we are going to install a kitchen but when we pulled out the units discovered damp. We had a survey done by Bryan who liaised with our builder as pipes had to be removed as well as there were pipes all over the place. Communications very good and would recommend Tapco.

We had Pete carry out the work to a high standard who kept us informed on everything he was doing - he was very tidy and cleared up everyday.

Would definitely recommend this company and Pete is a very hard worker who gets things done.

Ann and Eric Gardner

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service. Work carried out to order. No complaints.

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience. Used fro a damp issue at a hoe we have just bought. Didn't realise quite how messy the job was, so be prepared for that if you are getting damp work. But team were very responsive and easy to deal with.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Tapco : damp proof works well done

Tapco have recently completed damp proofing works to our home. They turned up when they said they would and the team provided a high level of professional service throughout the job - minimising the unavoidable disturbance & doing what looks like a thoroughly good job to me. Would certainly use Tapco again.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with the work done

After having an issue with damp in a bathroom, Tapco came out and did an initial survey, offered great advice and solutions to fix the problems with cost and customer care in mind. I was kept up to date from the team with what was happening, the work was completed quickly and the team were very polite and tidy with minimal disruption where possible.

The team also gave some great advice on how to prevent future issues, if any come up though I know where I'll be going!

February 14, 2024
Unprompted review
Tapcohomedry logo

Reply from Tapcohomedry

Thank you for your 5 star review James, I will pass positive comments on to everyone involved.

Rated 5 out of 5 stars

High quality, considerate and helpful.

We were really impressed with the work Catolin and Alex produced at our property. We had a new damp course done in the living room and hallway. It was a big job but they worked quickly to a high standard. They were very considerate, helpful and communicated well with me and my family.
Thank you and well done!

January 31, 2024
Unprompted review
Tapcohomedry logo

Reply from Tapcohomedry

Thank you very much Alice for your kind comments and 5 star review. This has been passed on to both Catalin and Alex, who also pass on their thanks

Rated 5 out of 5 stars

I used Tapco Homedry to treat some damp…

I used Tapco Homedry to treat some damp in my living room and kitchen. From start to finish, the whole team were excellent. The office replied promptly to messages and queries and the surveyor Peter called me back several times to answer my queries. The contractors arrived promptly and they were all polite, friendly and efficient. The floors were protected, dustsheets put up and they tidied up at the end of every day. Catalin is an electrician/plumber/plasterer wrapped into one and worked at great speed and thoroughly.
I would highly recommend them.

November 7, 2023
Unprompted review
Tapcohomedry logo

Reply from Tapcohomedry

Thankyou so much for the review Angelika.
We will make sure to pass on the positive feedback to those addressed.
- Tapco Team

Rated 5 out of 5 stars

Office Interiors

Tapco worked at one of my clients over a weekend. They did a terrific job, nice and careful, tidy and precise. The price was very important and they came in lowest of three quotes and gave me the confidence to place more work with them next time. Good job, well done.

July 22, 2023
Unprompted review
Tapcohomedry logo

Reply from Tapcohomedry

Thankyou for the positive feedback Geoff, we look forward to working with you in the future.

Rated 5 out of 5 stars

Recent basement survey

We recently used Tapco to survey the damp basement of a property we intended to buy. Jason, the surveyor went out of his way to accommodate our time scale, was excellent at community and we found him to be very professional and helpful throughout. His report and information was clear and easy to understand and we would have certainly used them to do the work, had the purchase gone through. The office team were also quick to pick up the telephone and pass on messages .We highly recommend this company and will use them again next time.

July 6, 2023
Unprompted review
Tapcohomedry logo

Reply from Tapcohomedry

Thankyou so much for the positive feedback.

Rated 5 out of 5 stars

We recently had some damp works carried…

We recently had some damp works carried out by Tapco and from start to finish they were excellent. from booking in the work to the man carrying out the works, when he left each day he tidied up and left our rooms very clean.

September 6, 2023
Unprompted review
Tapcohomedry logo

Reply from Tapcohomedry

Many thanks for your positive reveiw Bob

Rated 1 out of 5 stars

Avoid

I’d urge everyone to consider carefully before engaging with this business. The aggressive and confrontational approach of some of their employees is very unpleasant

September 8, 2023
Unprompted review
Tapcohomedry logo

Reply from Tapcohomedry

Hi Tim, if you would kindly email info@tapcohomedry.com with who you received aggressive and confrontational aprroach from we will investigate this further. I can only apologise that you were treated in this manner.

Rated 5 out of 5 stars

Joseph's Job 10/10

From survey to finish a most professional job. Great care, attention to detail, clean and tidy. Joseph did a great job.

June 14, 2023
Unprompted review
Tapcohomedry logo

Reply from Tapcohomedry

Many thanks for your positive review Joseph

Rated 1 out of 5 stars

A 5 day damp proof job turned into over…

A 5 day damp proof job turned into over 5 weeks when they hit a water pipe, fitted the wrong pipe connectors and then laid a screed that failed. It wasn't actually any of these things that bothered me, it was the attitude of Zak. I could hear him on the phone advising experienced builders to cover up problems. Nigel was saying there is water everywhere, the couplings are wrong and I could hear Zak say 'just pour the screed'. Then Nigel got in trouble for being honest and pointing out things that had gone wrong. If they are willing to be dishonest and cover up issues I've got huge concerns. They have finally finished the work but never offered an apology or any compensation. We asked to discuss our situation before making a formal complaint but no one has got back to us.

May 2, 2023
Unprompted review
Tapcohomedry logo

Reply from Tapcohomedry

In reply to your review, we indeed provied an apology and the water pipe that unfortunatley was pierced was hidden, we repaired the pipework the following day, and kept you informed throughout the process. Again we can only apologise for the inconvinience caused and the attitude of Zak, and this is not the customer service we expect from our team. To add to this Zak is no longer employed by Tapco Home Dry

Rated 5 out of 5 stars

We are very happy with the job Tapco…

We are very happy with the job Tapco have done in "tanking" our cellar. All of the workmen were excellent - pleasant, informative, hard working - and workmanship was top rate. We have no hesitation in recommending them all.

January 20, 2023
Unprompted review
Tapcohomedry logo

Reply from Tapcohomedry

Many thanks for your positive review Jean it was a pleasure working with you

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