Tapcohomedry Reviews 

Your company has a good work ethic, from Vlad who came to survey the problem through Nicky Parkinson who arranged for the work to be carried out as an urgent option
and thanks for the excellent job from Wayne. He was very helpful in drawing up measurements of where the wooden battens are behind the new plasterboard to enable me to re-affix the radiator. He even came down to assist me when I was demolishing a shed in the back garden.

Thank you all at Tapco HomeDry for a first class job to my basement in London. My property has been completely transformed and I can´t wait to start fitting out my new studio. Excellent service from start to finish and regular updates made my part so much easier. I wouldn't hesitate to recommend this company to anyone who needs their basement damp proofed and converted into new rooms.

Professional, friendly, helpful service from beginning to end. Really helpful office staff who arranged a quick meeting with the building manager pre-build. The building manager reassured me and advised us how to prepare our home ready for the build. He was punctual, polite and friendly and took every effort to protect our home and belongings from building dust. The work was finished to a high standard and earlier than expected. Thank you Tapco. I would highly recommend this company.

Completed replacement hopper, lead lined gutter of London Roof and replaced tiles. Internal replacement of water damaged joists in the loft.

Pete and Ivan carried out the work. They were extremely friendly, arrived on time, worked hard, despite awful weather, to get the job finished on time and completed the job on budget. They kept us informed of the work at all times and worked around our two toddlers. It was a pleasure to have them complete the work and i would seek them out for future roof work

Dear Mr Millroy

RE: BT/32697 - Damp Inspection

Many thanks – that is a very clear & concise report. My parents said that Brian was great. He even had a cup of tea offered to him at the end of his visit…..

What I really appreciate is that you’re not trying to sell us an expensive solution that we don’t necessarily need. Thank you for that….and please convey my thanks to Brian.

We’ll be in touch as soon as my brother, the property owner, is back in the country.

Best wishes

Gary Flower

We used Tapco to resolve a dry rot problem we had. Pete and Dave were both really helpful, got everything sorted out, and made the property look as good as new. Good, efficient service - thank you very much.

Brilliant job.
Tapco have been and sorted out the rising damp problem in my house.
The workman were brilliant. I felt confident with them straight away.
There work is to a high standard, they cleared up after themselves and their banter is fab.
I would definitely recommend Tapco.

Tapco performed to an extremely high level of customer service for me along with the damp proofing being installed to a very high standard also, they resolved an ever lasting damp problem we had in the family home for years. Communication was quick and the turn around for booking the work in was so prompt and they kept me informed from start to finish , after years of damp problems my home is finally damp free!! Could not reccomened John and his team enough!

I live a two hour drive from the property in question but Tapco were helpful and obliging from the start. There were two issues during the work being completed that I, as the customer, should have sorted but Tapco went the extra mile and sorted these for me. The tenants reported the workmen to be clean, tidy and efficent. When contacting the office, whoever I spoke to knew who I was, where the work was being carried out and what was going on. Lovely people with sense of humour... 10 out of 10 and a Gold Star.

I found out I had severe damp in my basement flat. First saw the surveyor Vlad who was most helpful, and showed empathy to what was a very worrying situation at the time. He put my mind at rest, then Tapco set to work very quickly it was sorted.
Pleased with the workmanship, service and would recommend to anyone.

Thanks
Nicola

Had a great experience. Clear detailed report with remedies outlined. John who did the work was very pleasant to deal with. The work was done to a high standard in the timeline set out. Really pleased with the whole service. A lot of attention to detail and ensuring I was happy along the way. Professional service dealing with people who knew what they were doing and communicated extremely well. I felt so at ease just left my keys with them and let them get on with it - totally trusted them based on their handling of the whole process. Thanks guys

Although I have been told that Tapco have a reputation for being expensive I believe that the work they did for us was value for money. Having been involved in managing many projects on properties I have owned I found the Tapco team (Alan Claverly and his assistant Sam) experienced, genuine, helpful and polite. The job was finished on time and to a high standard.

This is the second time I have had to use Tapco HomeDry and I can't fault them. They are experts at what they do, very helpful and the end result is perfect.

This company was recommended to me by my surveyor to look at a dry rot and damp problem. They took a completely over the top approach to the problem, suggested the whole house was stripped of timbers, masonry treated etc and showed little understanding of how older buildings function in terms of ventilation. I would not use them again.

Thanks for your sarcastic reply Tapco. The irony is the building did not need any of the 'specialist' works Tapco recommonded, in fact they would have damaged the building further and the surveyor in question said he would never recommend you again either.

If anyone is reading this and want professional insight into the 'damp industry' take a look at
Peter Ward on Youtube who gives objective advice. The Damp industry are basically plonkers who charge treble to do basic buidling work.

Excellent service from start to finish. Great report, transparent and the team very helpful. I highly recommend Tapco Homedry to anyone who needs a damp proofing company. I can't fault them.

I would not recommend Tapco.
I purchased a semi-basement flat just over a year ago and noticed there were some damp patches in two rooms. The vendors had informed me that the flat had been damp proofed by Tapco and it was still under a twenty year guarantee. I contacted Tapco and they confirmed that such was the case and that I needed to pay them £95 +vat to have the guarantee transferred to me. This I did and then they asked for £120 +vat in order to inspect the problem. Their surveyor made tests and reported that their work was sound and there was no evidence of penetration or rising damp. 'But the walls are wet', says I. 'Ah yes, came the reply, but that's condensation'. A written report arrived stating as much and to cure the condensation their recommendation was to install a Condensation Control Unit at a cost of £980 +vat. Another area in the kitchen not covered by their guarantee could be treated at a cost of £490 +vat. At this point I had no cause to doubt Tapco so went ahead with their recommendations.
Fast forward to a year later when I receive a call from my tenant saying he'd returned from a short trip to find the walls very damp and damage to a hanging picture. I called Tapco who sent out a young lad who arrived with no record of previous work. He informed me that to have a full survey on the damp problem would cost a further £120 +vat. The fact that the CCU hadn't done its job seemed irrelevant. I had no wish to go through the experience of a year ago so I didn't pursue the survey and kept my money. I'm now considering my options elsewhere.
Two weeks later I received a letter from Tapco saying that the Condensation Control Unit was due for a service - to fill in the acceptance form and return with payment of £95 +vat. I decided reluctantly, as the unit cost over £1000, to have it maintained and emailed Tapco the completed form with a note saying I would pay by bank transfer on completion. Sorry, came the reply, we do require payment in advance. I replied that this was most unusual and unacceptable and would they please reconsider. I quote the reply, "I have checked with management, it is our company policy to charge for the inspection prior to attending and therefore payment is required prior to visit"
So, I have paid out over £2000 to Tapco for very little in return and now they demand payment in advance for maintenance of the unit they recommended would solve the problem.
From my viewpoint Tapco seem more concerned with profit and following procedure than with providing customers trust and good service.
Written across their vehicles is a slogan "we are in the rotten business". Well, as far as I am concerned, that slogan is rather fitting.
I won't be using them again.

Excellent service, very knowledgeable and a great job. I would not hesitate to recommend them.

Great service very helpful & experienced :)

I can highly recommend all the team at Tapco - everyone has been an absolute pleasure to deal with, and been incredibly professional, patient and dilligent. I feel very luck to have had them work on my property, they went the extra mile for me, and have done an excellent job. Thankyou Team Tapco!

We recently used Tapco to assess some potential damp in our property and they provided us with a very comprehensive quote and report. The service was very efficient and professional and I would highly recommend their services.