Taps 4 Less Ltd Reviews 92

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Although the company were excellent in terms of delivering the item. After our project fell through they would not accept a return of the item despite this being at their discretion and the item being... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! I placed the order online, paid for it and realised I hadn't checked the arrival date but needed it promptly. I sent an email querying eta and had a response within 20 minutes from... See more

Rated 5 out of 5 stars

Found the rather non standard ss sink unit I was struggleing to find, was prominent on thier website , a few days later & as promised it arrived in the time slot allocated . Just what I needed for thi... See more

Rated 1 out of 5 stars

Despite .ie web page this outfit is based in England. Your legal right to return online goods purchased within 2 weeks are at Customer's expense , I've been quoted between €25 and €100+ ( dhl) to ret... See more

Company details

  1. Bathroom Remodeler

Written by the company

Taps 4 Less Ltd are the new owners of the taps4less.com website following the previous owners, DIY Trader going into liquidation back in December 2012. We have been trading with the taps4less.com website since March 2013. We understand that past customers have not had a good experience with taps4less.com, however we would like to let people know that we are in no means associated with DIY Trader and their dealings with the website.


Contact info

3.4

Average

TrustScore 3.5 out of 5

92 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great company 5 stars

The way to know a great company is how they deal with you when you have a problem. I bought a shower enclosure which was damaged when the plumbers went to fit it and the glass shattered. Connor dealt with the problem immediately and arranged a replacement which arrived within a few days. Great to deal with, excellent customer service

July 22, 2020
Unprompted review
Rated 1 out of 5 stars

tapsforless.ie NOT an irish company

Falsely claiming to be in ireland/Irish company. In fact uk company. Do not reply to contact form had to call a number of times, eventually told my order had been missed and tap was no longer in stock. Asked for refund, hoping it will come soon.

June 27, 2020
Unprompted review
Rated 5 out of 5 stars

I have dealt with Conor on a number of…

I have dealt with Conor on a number of occasions and always found him helpful & knowledgeable. Also recently a tap gave problems after 18 months use, as requested I forwarded a few photos of the tap and an upgraded model arrived by return without any hassle! How’s that for customer service?

May 27, 2020
Unprompted review
Rated 5 out of 5 stars

1st Class Customer Service

When I first bought my item, ordering was easy and delivery was fast. Unfortunately I found a fault with the item but the customer service I received was second to none. I will absolutely buy from Taps 4 Less again.

March 19, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service
Very competitive rates, arrived quickly
Connor was brilliant sorted everything on the phone
invoice sent by return ,on line
would recommend these
all round good egg.
Regards Andy

February 11, 2020
Unprompted review
Rated 5 out of 5 stars

PLUMBER over 30 years in the trade

PLUMBER over 30 years in the trade
Having placed an order with bathshack which didn’t arrive after over 3 weeks I i contacted taps4less and was told by Connor the items bathshack hadn’t been able to deliver would be with me in 5 days AND THEY WERE great service with continuous communication by e mail

December 6, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant service with free delivery…

Brilliant service with bonus of free delivery to Ireland! (Irish sellers can't offer free delivery and yet this UK based seller can do free delivery to Ireland). Great product, got exactly what I ordered. Prompt delivery via one of the better delivery service providers. No hidden charges. Highly recommend this website and company in Kent.

December 2, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from Taps4Less
Assistant Connor went above and beyond to assist me with a repair to taps bought more than 10 years ago.
Very impressed

November 27, 2019
Unprompted review
Rated 5 out of 5 stars

Great Company to deal with

This is my first time buying from this company and I have to say they have been excellent to deal with .I ordered a shower door on Wednesday and got a phone call from their office the next day to tell me my order would be delivered in 4 days to county kerry in Ireland It arrived Tuesday morning and it was really so well packed their was never a danger of it being damaged. I would recommend this company to anybody who needs bathroom equipment

October 8, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service!!!

If you're looking for a quality product at a reasonable price with a speedy delivery then taps4less.ie is the right supplier! There was an issue with my product ( delivery company's fault), but taps4less.ie stepped up and sent a replacement right away without any hassle! Their customer service is second to none and I would highly recommend this company!!!

May 9, 2017
Unprompted review
Rated 5 out of 5 stars

Great tap! Great service!

Ian helped me a great deal when I was trying to buy my kitchen tap and also my bathroom sink tap when I needed some technical help.
I would recommend thoroughly to anyone else. Good prices as well v competitive!
Thanks Ian

March 21, 2017
Unprompted review

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