I ordered a hoodie from Tapstitch and it arrived about a week after placing the order, which I was happy with. The quality is very good overall. The fabric is a cotton-poly blend (53% polyes... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Overall good, very satisfied. High quality products and relatively fast shipping. Print was well aligned. Things I’d like to see improved: please add an external paper/cardboard label with the optio... See more
Company replied
From customer service to print quality and materials, this place is absolutely insane. I couldn’t be happier with the service they’ve provided me over the past few years. They’ve made it possible to... See more
Company replied
After working with Printful for years and being frustrated with the quality of their apparel, I'm so glad I found Tapstitch! As soon as I ordered the first products, our team ooooo'ed adn awww'ed over... See more
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Company details
Written by the company
The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.
Contact info
Littlejohn St, 91706, Los Angeles, United States
- info@tapstitch.com
- www.tapstitch.com
4.3
Excellent
376 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great overall experience
Great overall experience. My design was easy to upload and design, the printing quality is great, the quality of the product was even better than I expected, I will use Tapstitch again.
September 27, 2025
Unprompted review
Reply from Tapstitch
Hello Audrey,
Thank you so much for your kind words and for sharing your experience with Tapstitch. ✨
We’re delighted to hear that uploading your design was smooth, the printing quality met your expectations, and that the product itself exceeded them.
It’s always our goal to make the entire process simple, enjoyable, and reliable for our customers, and knowing that you had a great overall experience means a lot to us.
We truly appreciate your trust in Tapstitch and look forward to supporting you again with your future projects 🙌.
– The Tapstitch Team 💛
STAY AWAY!!! FRAUDULENT COMPANY!!!
We placed an order through Tapstitch’s Shopify app for a customer who purchased a shirt. After two weeks of watching the tracking bounce between different locations, our customer reached out upset because USPS flagged the shipment as COUNTERFEIT and stated it would be confiscated.
When we contacted Tapstitch, they dismissed it as “just a glitch in USPS’s system” and assured us the package was still on the way. However, USPS confirmed directly that it was indeed a counterfeit shipment and that we needed to work with the seller. Despite multiple follow-ups, Tapstitch has not provided any real resolution. They promised us a refund but instead sent us a bill for the order.
This has been an extremely frustrating experience that left us embarrassed with our customer and out of pocket.
Edit: The company's response was a lie. They keep lying about the status of the order. I have reached out to them several times, and they just keep brushing it off.
If I could post an image, it would be a screenshot of USPS' tracking; but, since I can't, here is the verbatim message:
Latest Update
The package associated with this tracking number was found to bear counterfeit postage and is now considered Postal Service property under USPS regulations and will not be delivered. You are encouraged to contact the sender/merchant and/or your credit card company, as applicable, to seek a refund or other available recourse.
September 25, 2025
Unprompted review
Reply from Tapstitch
Hello Cybordemon,
Thank you for reaching out and for sharing your concern. We sincerely apologize for the frustration and inconvenience this situation has caused you and your customer.
The tracking status you noticed — “Delayed for postage assessment / Held awaiting payment” — is the result of a USPS system update. Please rest assured that no additional payment is required. Our logistics partners are actively processing your package, and even if this message continues to appear in tracking, it will not affect the progress or delivery of your order.
We also want to reassure you that this is a USPS system-side issue currently affecting multiple shipments. Impacted orders are being gradually processed and released for onward delivery.
To better assist you and resolve this matter as quickly as possible, may we kindly ask you to email us at support@tapstitch.com using the email address associated with your order? Please also include your order number and related details so that we can verify the case and provide you with a proper resolution.
We truly value your business and patience, and we are committed to ensuring this matter is resolved promptly.
– The Tapstitch Team 💛
Every part of Tapstitch has been…
Every part of Tapstitch has been wonderful. The customer service is top tier. Thank you.
September 24, 2025
Reply from Tapstitch
Hi Leon,
Thank you so much for the kind words! We’re truly honored by your support and so glad to know you see us as the best. ✨
Your trust means everything to us, and we’ll continue working hard to deliver the best quality and service every time.
– The Tapstitch Team 💛
Reply from Tapstitch
Hi Mr. Onedropdrix,
Thank you so much for the kind words! We’re truly honored by your support and so glad to know you see us as the best. 🌟
Your trust means everything to us, and we’ll continue working hard to deliver the best quality and service every time.
– The Tapstitch Team 💛
I ordered a sample shirt on 9/11 it was…
I ordered a sample shirt on 9/11 it was shipped on 9/13. I started tracking the package right after through usps. It left from Los Angeles and made it as far as Burbank before it was flagged for non payment of postage that was around the 19th called customer service was told it’s a glitch in the postal site. I then told the Rep I been waiting since the 13th they told me after I had been put on hold someone will contact me. No one ever did, so now it’s the 24th and I checked the tracking and now the package is going back to LA the original place it started from.
September 11, 2025
Unprompted review
Reply from Tapstitch
Hello Bud Theus,
Thank you for sharing your experience with us. We sincerely apologize for the concern and confusion caused by the recent USPS tracking updates.
The status you noticed — “Delayed for postage assessment / Held awaiting payment” — is the result of a USPS system update. Please rest assured that no additional payment is required. Our logistics partners are actively processing your package, and even if this message continues to appear on tracking, it will not affect the progress or delivery of your order.
Upon review, we can confirm that your shipment is now back on track and currently in transit. We are closely monitoring its movement to ensure it reaches you as smoothly and quickly as possible.
We also want to reassure you that this is a USPS system-side issue affecting multiple shipments, and all impacted orders are being gradually processed and released for onward delivery.
Additionally, we will be sending you an email with this update, so please check your inbox (and your spam/junk folder just in case) to ensure you receive it. 📩
We greatly appreciate your patience and understanding while this matter is being resolved. 🙏
– The Tapstitch Team 💛
Fast turn around and delivery
Fast turn around and delivery. Excellent quality garment’s. Excellent communication. I would highly recommend and will use these guys again.
September 12, 2025
Unprompted review
Reply from Tapstitch
Hi Dean,
Thank you so much for your kind words and recommendation!
We’re thrilled to know you’ve had a positive experience with our fast turnaround, reliable delivery, and high-quality garments. We’re equally glad to hear that our communication met your expectations. 🌟
Your support means a lot to us, and we look forward to serving you again soon. 🚀
– The Tapstitch Team 💛
High quality apparel and print!
The quality of print and clothing that I have received from Tapstitch is fantastic! I like the selection of clothing that is available and the ability to add branding.
September 3, 2025
Reply from Tapstitch
Hi Anthony,
Thank you for sharing your wonderful feedback! ✨
We’re delighted to hear that you’re impressed with the quality of our apparel and prints. It’s also great to know that you’re enjoying the variety of clothing options and the flexibility to add your own branding. 🌟
Your satisfaction inspires us to keep delivering high-quality products and services that help your brand stand out.
We truly appreciate your trust in Tapstitch!
– The Tapstitch Team 💛
Tapstitch is the best
Tapstitch is the best! High quality shirts that arrive pretty quickly considering. 10/10 everytime. Haven't had a single upset customer while using them!
September 16, 2025
Reply from Tapstitch
Hi Kamron,
Thank you so much for your kind words and support!
We’re truly delighted to hear that you’re satisfied with the quality of our shirts and the reliability of our service. Knowing that your customers are happy means a great deal to us, as we’re committed to helping your business succeed with every order.
We look forward to continuing to provide you with the same 10/10 experience every time. ⭐ Your trust in Tapstitch is greatly appreciated! 🌟
– The Tapstitch Team 💛
dont care about end user requirements
spent about 20 mins talking to a 'human' on their site, only for it to be a computer. Wasted all my time and then when finally speaking to a "human" i was told to use their tools on the website, rather than address any of the topics i'd already wasted time on! Not one for me, i won't do business with companies that are inefficient or whom dont truly care about customer service.
September 22, 2025
Unprompted review
Reply from Tapstitch
Hello Digifazz
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you experienced while seeking support. Please be assured this is not the standard of service we aim to deliver.
To assist you further and resolve this matter as quickly as possible, we kindly ask you to email us at support@tapstitch.com using the email address linked to your account, or reach out to us via our live chat. This will allow us to access your details directly and provide the dedicated support you deserve.
Your concerns are very important to us, and we want to ensure they are addressed thoroughly and with care. We truly appreciate your patience and understanding, and we will do our utmost to turn your experience around.
– The Tapstitch Team 💛
Reply from Tapstitch
Hi There,
Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that you were satisfied with our fast shipping, communication, and product quality. Providing a smooth and reliable experience is always our top priority, and it’s great to know we delivered on that for you.
We truly appreciate your support and look forward to serving you again soon! 🙌
– The Tapstitch Team 💛
Fast and reliable
Fast and reliable! Print was perfect!!! It was like the fabric was made like that! Highly recommend Tapstitch to anyone doing a start up brand or just wants to personalize their own style!
September 19, 2025
Reply from Tapstitch
Hi Jason,
Thank you so much for your kind words and wonderful feedback! 🌟 We’re delighted to hear that you found our service fast and reliable, and that the print quality met your expectations. It’s always our goal to ensure that every piece feels seamless and natural, just as you described.
We truly appreciate your recommendation 🙏 and are honored to support both startup brands and individuals looking to create their own unique style. Your trust in Tapstitch means a lot to us, and we look forward to continuing to serve you in the future.
– The Tapstitch Team 💛
The sweatshirts that I received were…
The sweatshirts that I received were actually a great fit, however the printing job was horrifying. Hundreds of ££ down the actual drain. Have moved forward with someone local, but take it from me and dont waste your money. x
September 1, 2025
Unprompted review
Reply from Tapstitch
Hi Bailey,
Thank you for taking the time to share your experience with us.
We’re truly sorry to hear about the disappointment regarding the printing quality of your sweatshirts, especially after the positive fit. This is certainly not the standard we strive to deliver, and we deeply regret the inconvenience this has caused.
To properly investigate and assist you further, may we kindly ask that you reach out to us at support@tapstitch.com using the same email address associated with your order? Alternatively, you can also connect with us directly via our live chat for quicker assistance. This will allow us to review the details of your order, address the issue thoroughly, and work on a suitable resolution.
We value your feedback greatly, as it helps us improve our processes and ensure a better experience moving forward. Thank you for bringing this to our attention, we truly appreciate your patience and understanding.
– The Tapstitch Team 💛
quality first!
honestly super happy with the quality out of anything. the prices are higher than competition, but the feel of the clothing is miles ahead of something like printify or printful. Been using tapstitch for 6 months now and the hoodies + shirts have been awesome.
September 17, 2025
Unprompted review
Reply from Tapstitch
Hi Paul,
Thank you for sharing your experience with us!
We’re truly glad to hear that the quality of our products has exceeded your expectations and stood out compared to others in the market. Your continued support over the past six months means a lot, and we’re delighted that you’ve been happy with the hoodies and shirts.
We’ll keep striving to deliver the best quality for you and your brand. 🙌
– The Tapstitch Team 💛
I'd never heard of Tap Stitch but now I…
I'd never heard of Tap Stitch but now I will never forget it. INSANELY good quality print on the products. The design doesn't wear away after washing it. It only took my order 2 weeks to come in.
September 16, 2025
Unprompted review
Reply from Tapstitch
Hi Miss Deadfetti,
Thank you so much for your wonderful feedback!
We’re delighted to hear that your first experience with Tapstitch left such a lasting impression. It’s great to know that you’re happy with the print quality and durability of our products, as well as the timely delivery.
We truly appreciate your support and look forward to serving you again in the future. 🌟
– The Tapstitch Team 💛
Tapstitch Review
Super easy to navigate, great product quality, precise and clean prints, overall exceptional website to design and order quality clothes within budget.
September 2, 2025
Unprompted review
Reply from Tapstitch
Hi J,
Thank you for sharing your feedback with us.
We truly appreciate your time and support, and we’re delighted to know about your experience. Your kind words mean a lot to our team and encourage us to continue delivering the best quality and service. 🌟
– The Tapstitch Team 💛
HIGHEST RECOMMENDATION EVERRRRRR!!
This company I just so happened to stumble upon randomly when starting my business. I heavily researched other PODs to start off with and none of them fit the standard that I was looking for to bring the vision to life. After countless samples, I decided to randomly purchase a sample from what I believed to be a scam for a very low price and to my surprise… The sample turned up on time and absolutely stunning! The quality of the garments to the absolutely stunning printing! I was sold and will never use another company. Their design software is so simple to use, my customers have never complained about any quality issues with their purchases. Highly recommend! And in case you think this review is fake.
P. Sherman 42 Wallaby Way, Sydney
September 17, 2025
Unprompted review
Reply from Tapstitch
Hi Hikari,
Thank you so much for sharing your wonderful experience with us.
We’re truly honored by your highest recommendation and are delighted to hear that our products and services have exceeded your expectations. Knowing that our quality, printing, and design tools have helped bring your vision to life means a great deal to our team. Your trust and kind words inspire us to continue delivering the best for you and your customers.
We deeply appreciate your support and look forward to being part of your business journey for years to come. 🙌
– The Tapstitch Team 💛
Really great print on the shirt.
September 16, 2025
Reply from Tapstitch
Hi There,
Thank you for your kind feedback.
We’re delighted to hear that you’re pleased with the print quality on the shirt. Your satisfaction means a lot to us, and we look forward to providing you with more great products in the future.
– The Tapstitch Team 💛
Reply from Tapstitch
Hi Jacob,
Thank you so much for your kind feedback! 🌟
We’re delighted to hear that both the delivery and product met your expectations. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to serving you again soon!
– The Tapstitch Team 💛
Wonderful from start to finish
September 5, 2025
Reply from Tapstitch
Hi Mel,
Thank you so much for your kind words! We’re delighted to hear that your experience with us was wonderful from start to finish.
Your feedback means a lot, and it motivates our team to keep delivering the best service possible. We truly appreciate your support and look forward to assisting you again in the future. 🙌
– The Tapstitch Team 💛
Before I signed up I reached out to…
Before I signed up I reached out to their customer service as I’ve been unhappy with other dropship providers. They were quick, kind and so very helpful. Best decision I made was to sign up.
August 24, 2025
Unprompted review
Reply from Tapstitch
Hi Vivian, 🌟
Thank you so much for sharing your kind words with us. We’re truly delighted to know that our team was able to provide you with the support and reassurance you needed before signing up. Your trust means a lot, and we’re so glad to hear that choosing us has been a positive decision for you.
We’ll continue to do our best to provide you with reliable service and support every step of the way. Should you ever need further assistance, please don’t hesitate to reach out, we’re always happy to help. ✨
– The Tapstitch Team 💛
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