I ordered a hoodie from Tapstitch and it arrived about a week after placing the order, which I was happy with. The quality is very good overall. The fabric is a cotton-poly blend (53% polyes... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Overall good, very satisfied. High quality products and relatively fast shipping. Print was well aligned. Things I’d like to see improved: please add an external paper/cardboard label with the optio... See more
Company replied
So far we have only ordered a large range of test prints on a wide variety of different apparel options. We were VERY pleased with the product quality and garment fit. We've searched for a long time f... See more
Company replied
Ordered 2 times already. They are constantly evolving and upgrading. Support is quickly answering. They are friendly and taking new ideas into consideration. The user interface is quite friendly an... See more
Company replied
Company details
Written by the company
The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.
Contact info
Littlejohn St, 91706, Los Angeles, United States
- info@tapstitch.com
- www.tapstitch.com
4.3
Excellent
365 reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unique, very unique
Great software, its very different from all other apparel customization websites where you have to order in bulk. this is good if you need to make designs for a ton of people, sell them, or even just make something for yourself.
December 21, 2025
Unprompted review
Reply from Tapstitch
Hi Andrei,
Thank you so much for your thoughtful and positive feedback! 😊
We’re truly delighted to hear that you find our software unique and different from other apparel customization platforms. Our goal has always been to provide a flexible solution that allows creators to produce designs without the pressure of bulk ordering, whether it’s for selling to a wide audience, creating custom pieces for a group, or simply designing something personal.
It means a lot to know that this flexibility and approach stand out to you. We’re continuously working to improve the platform and make it even more convenient and empowering for creators like you.
Thank you again for your support, we’re excited to see what you create! 🎨
– The Tapstitch Team ❤️
Mid printing quality
They gave everything they promised just the printing wasn't the highest of quality.
October 12, 2025
Unprompted review
Reply from Tapstitch
Hi Kaiden,
Thank you for your feedback. 🙏
We’re glad to hear that your order met your expectations in terms of delivery and service. We also appreciate your honesty regarding the print quality, and we’ll take this into consideration to continue improving our products.
Your input helps us ensure better experiences for our customers in the future. 🌟
– The Tapstitch Team ❤️
Best merch order experience by far
Best merch order experience by far. The products are great quality, design and ordering is super simple, support is helpful. 10/10!
December 1, 2025
Unprompted review
Reply from Tapstitch
Hi Maria,
Thank you so much for your wonderful feedback! 😊
We’re really happy to hear you enjoyed the product quality and found the design and ordering process simple and smooth. Our team works hard to make every step easy and reliable, so your 10/10 means a lot to us!
We look forward to helping with your future merch orders! ✨
– The Tapstitch Team ❤️
The whole experience was awesome
The whole experience was awesome. Truly brought my vision to life.
January 25, 2026
Unprompted review
Reply from Tapstitch
Hi Legacy,
Thank you so much for your kind words! We’re truly happy to hear that your experience was awesome and that we were able to bring your vision to life. It means a lot to our team, and we look forward to supporting your future projects as well. 😊
– The Tapstitch Team ❤️
Issues sometimes don't go down when you fix them
Its an amazing company, great print, but i sometimes it annoys me when the number of issues doesn't go down
after you fix an issue. Amazing company though, would recommend.
February 10, 2026
Unprompted review
Reply from Tapstitch
Hi Loeos,
Thank you so much for your kind words and for recommending us! 🌟
We really appreciate your support.
We completely understand your concern regarding recurring issues, and we’re actively working to improve this. Your feedback helps us identify areas where we can make the experience even smoother and more reliable for our customers.
We’re glad to hear that you’re happy with our print quality and overall service, and we truly value your patience and understanding as we continue to improve.
Thank you again for your support, it means a lot to us!
– The Tapstitch Team ❤️
solid 10/10
the hoodie i bought didnt feel cheap and itchy, they actually use good materials and im going to get matching pants, i might just make my clothes from now on if they are all as good as this, definitely reccomend, solid 10/10
February 4, 2026
Unprompted review
Reply from Tapstitch
Hi Lucas,
Thank you so much for your amazing feedback! 🙂
We’re thrilled to hear that you’re happy with the quality and comfort of the hoodie, and that it met your expectations in terms of materials and feel. Your kind words truly mean a lot to us.
We’re excited that you’re considering matching pants and creating more pieces with us, support like yours motivates us to keep delivering high-quality products. Thank you for the recommendation and for choosing us!
– The Tapstitch Team ❤️
Reply from Tapstitch
Hi Kade,
Thank you for your kind feedback. We truly appreciate your positive comments and are pleased to hear that you are satisfied with the quality of our shirts. Your support means a great deal to us 🙂
– The Tapstitch Team ❤️
I'm mad at myself for trusting this
I'm mad at myself for trusting this. I do a significant amount of business overseas. Recently, I've been trying to move operations to the states to cut down on shipping and tariffs.
Well, TapStich gets a lot of items from overseas. My entire order happened to be from overseas of which I knew was the case. However, I paid over $600 for expedited shipping and they've informed me that 21 days is considered expedited shipping.
No way! As someone who does business overseas, 95% of my operations is currently overseas I've paid this amount and had my shipment in hand within 7-10 DAYS (not business).
They are a SCAM! I could have easily received my items directly from the source. DO NOT USE THEM! LEAVE THEM ALONE.
January 21, 2026
Unprompted review
Very good quality
Very good quality , very fast shipping i m even suprised !
BUT ! for the sizing guys be careful when they say OVERSIZE M or L or whatever it’s not a real oversize ! so go one size up!
The vintage effect is 👌🏻
February 1, 2026
Unprompted review
Reply from Tapstitch
Hi Amine,
Thank you for your detailed feedback! 😊
We’re happy to hear that you were impressed with the quality and fast shipping. Your note about the sizing is truly appreciated and will be helpful for other customers as well. We’re also glad you loved the vintage effect, it’s great to hear that it met your expectations! 👌✨
– The Tapstitch Team ❤️
The sample order with the discount…
The sample order with the discount worked great. Probably the best quality fabric for a streetwear brand that I've seen from POD companies.
January 30, 2026
Unprompted review
Reply from Tapstitch
Hi Rafael,
Thank you for sharing your feedback! 😊
We’re glad to hear that the sample order with the discount worked well for you and that you were impressed with the fabric quality. Your kind words mean a lot to us, and we’re excited to support your streetwear brand moving forward. 👕✨
– The Tapstitch Team ❤️
Nice products and selection. Very helpfull staff.
Nice products and selection. Cool design software they are adding more and more features to. Only downside is some orders ship from China.
January 30, 2026
Unprompted review
Reply from Tapstitch
Hi Sean,
Thank you for sharing your feedback! 😊
We’re happy to hear that you like our product selection, design tools, and found our team helpful. We also appreciate your honest note regarding shipping locations, your feedback is valuable and helps us continue improving the overall experience. Thank you for your support! ✨📦
– The Tapstitch Team ❤️
Great print and fabric quality
Great print and fabric quality, pretty decent shipping price and speed also. If they did hang tags and custom mail bags i would consider pushing most of my product through them. Great company overall though for sure 🫡
January 30, 2026
Unprompted review
Reply from Tapstitch
Hi Erik,
Thank you for your kind words and thoughtful feedback! 😊
We’re glad to hear that you’re happy with the print and fabric quality, as well as the shipping price and speed. We truly appreciate your suggestion regarding hang tags and custom mailer bags, your input helps us improve and consider future enhancements. Thanks again for your support and trust in us! 🫡✨
– The Tapstitch Team ❤️
Perfect
Perfect, lovely, 0 complains will purchase from them again 100%👌
January 30, 2026
Unprompted review
Reply from Tapstitch
Hi Luis,
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that everything was perfect and that you had a great experience. Your support truly means a lot to us, and we look forward to serving you again in the future. ✨
– The Tapstitch Team ❤️
Customer service is pure garbage 🗑️
Customer service is pure garbage 🗑️. Based on my experience they don't have any solutions to a issues when they arise. They always run around the problem like they hope you go a way after a while and they will go as far as to lie. I currently I have a concern that I discussed with them. They told me that they will get back to me on cause of a misprint. It's been a month and half and I still haven't received any response on that current issue.
December 23, 2025
Unprompted review
Reply from Tapstitch
Hi — we’re genuinely sorry for the frustration and disappointment you’ve described here. Waiting for a promised follow-up on a misprint issue for this long is understandably upsetting, and this is not the experience we want to provide.
We’ve reached out to you via Trustpilot’s messaging system to follow up and gather the details needed to assist further. Once we hear back, our team will review your case promptly and work toward a resolution.
Thank you for taking the time to share this feedback — it helps us identify where we need to do better.
– The Tapstitch Team ❤️
AMAZING!!!! WOULD DO IT AGAIN AND AGAIN AND AGAINN
I ordered it last week, and it came this week, so the wait isn't that bad. The quality is beautiful. I don't really trust that i can wash it in the washing machine. but its okay i don't mind hand-washing it. Also, the design software for it is so quick, efficient and absolutely amazing. God i hope this brand gets even more popularity.
January 26, 2026
Unprompted review
Reply from Tapstitch
Hi Ahmad,
Thank you so much for your amazing feedback!
We’re truly delighted to hear that you had such a positive experience with both the product quality and our design tool. Knowing that your order arrived quickly and met your expectations means a lot to us.
We also appreciate you sharing your thoughts on garment care. Hand-washing is always a safe option to help maintain the quality and longevity of the product, and we’re glad you’re comfortable with that choice.
Your kind words and support genuinely motivate our team to continue improving and delivering the best possible experience. We’re incredibly grateful for your encouragement and for being part of our growing community. We look forward to creating more great pieces with you in the future! 🌻
– The Tapstitch Team ❤️
They buy their apparel on sites like…
They buy their apparel on chinese sites like temu, shein, etc and then they print whatever you want on it. " High quality apparel " they said.
January 23, 2026
Unprompted review
Reply from Tapstitch
Hi Sam,
Thank you for sharing your concern. We understand why transparency around sourcing and production matters, and we’d like to clarify this for accuracy.
Tapstitch does not source blank apparel from consumer retail platforms such as Temu, Shein, or similar marketplaces. We operate with our own partnered manufacturing facilities, including dedicated production and washing factories, where garments are developed, treated, and quality-checked specifically for print-on-demand use. Our products are produced to meet consistency, durability, and print compatibility standards, rather than being retail-ready fast-fashion items.
We recognize that not every product or fit will meet every customer’s expectations, and we welcome constructive feedback. However, it’s important for other customers reading this to understand that the claim of reselling apparel from those platforms is not accurate.
If you have specific questions about materials, construction, or production methods, our support team is always happy to provide more detailed information. We appreciate the opportunity to clarify and thank you for raising the topic.
– The Tapstitch Team ❤️
Great quality but sizing needs fixing!!
Overall quality is brilliant and print quality is great. The biggest issue and most vital is fitment, everything fits a size down I ordered a large it fit like a medium. I ordered joggers in my normal size they were halfway down my a** and still half way up my shins, hoodies are the exact same (at least for the box fit) Felt like a crop top with 3 1/4 length sleeves.
January 24, 2026
Unprompted review
Reply from Tapstitch
Hi Sam,
Thank you for taking the time to share your feedback with us.
We’re very pleased to hear that you’re satisfied with the overall quality and print of the items. 😊
We sincerely apologize for the sizing and fit issues you experienced. We understand how important proper fit is, especially for joggers and hoodies, and we regret that the items did not meet your expectations in this regard. Your detailed comments about the fit are extremely helpful, and we will be sharing this feedback with our product and quality teams for review and improvement.
We truly appreciate your honest input, as it allows us to continue improving our products and customer experience. If there is anything further we can assist you with, please don’t hesitate to let us know.
– The Tapstitch Team ❤️
Love
Amazing quality and so good that it is eco friendly, lots of variety in choices and good pricing
January 24, 2026
Unprompted review
Reply from Tapstitch
Hi Charkeischa,
Thank you so much for your kind words.😊
We’re thrilled to hear that you love the quality of our products and appreciate our eco-friendly approach.
We’re also glad that you’re enjoying the variety of options and our pricing. Your support truly means a lot to us. If there’s anything we can assist you with, please don’t hesitate to let us know.
– The Tapstitch Team ❤️
Good quality and very fast.
Good quality and very fast.
Happy with customisation options.
Please add more! For example, moving the print area box (with a warning that design may be cut off)
January 24, 2026
Unprompted review
Reply from Tapstitch
Hi Kris,
Thank you for your feedback.😊
We’re glad to hear that you’re happy with the quality, fast delivery, and customization options.
We truly appreciate your suggestion regarding expanding customization features, such as allowing more flexibility in moving the print area with a warning option. This is valuable feedback, and we will be sure to share it with our product team for future improvements . ✨
Thank you for taking the time to share your experience. If you have any other suggestions or need assistance, please don’t hesitate to reach out.
– The Tapstitch Team ❤️
I never write reviews
I never write reviews, but I just can't not leave a review for this. I'm genuinely stunned by how quickly the clothes came to me. The quality of the fabric is absolutely perfect, and the shape of the hoodies that I ordered are exactly what I was looking for. Definitely using Tapstitch for future purchases.
January 23, 2026
Unprompted review
Reply from Tapstitch
Hi Kstaice,
Thank you so much for taking the time to leave this review. We truly appreciate it, especially knowing that you don’t usually write reviews. 😊
We’re delighted to hear that your order arrived quickly and that you’re happy with the fabric quality and the fit of the hoodies. It’s wonderful to know that our products met exactly what you were looking for. ✨
Thank you for your kind words and support. We look forward to serving you again and being part of your future purchases with Tapstitch.
– The Tapstitch Team ❤️
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