I ordered a hoodie from Tapstitch and it arrived about a week after placing the order, which I was happy with. The quality is very good overall. The fabric is a cotton-poly blend (53% polyes... See more
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Review summary
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Overall good, very satisfied. High quality products and relatively fast shipping. Print was well aligned. Things I’d like to see improved: please add an external paper/cardboard label with the optio... See more
Company replied
So far we have only ordered a large range of test prints on a wide variety of different apparel options. We were VERY pleased with the product quality and garment fit. We've searched for a long time f... See more
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Ordered 2 times already. They are constantly evolving and upgrading. Support is quickly answering. They are friendly and taking new ideas into consideration. The user interface is quite friendly an... See more
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Company details
Written by the company
The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.
Contact info
Littlejohn St, 91706, Los Angeles, United States
- info@tapstitch.com
- www.tapstitch.com
4.3
Excellent
365 reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love the hoodie the three hoodies I…
I love the hoodie the three hoodies I designed they came out awesome good quality hoodies. I love it. It didn’t come fast but that’s so important like it’s supposed to come December 17 through the 23rd but it came December 29 but I’m glad I got it. It was worth the weight.
December 29, 2025
Unprompted review
Reply from Tapstitch
Hi James,
Thank you for sharing your experience with us. We’re delighted to hear that you loved the three hoodies you designed and that the quality met your expectations. While we sincerely apologize for the delivery delay, we truly appreciate your patience and understanding. We’re glad to know that the final result was worth the wait. Thank you for choosing us, and we look forward to assisting you again in the future! 🌟
– The Tapstitch Team ❤️
Amazing!
I recommend, i made a custom hoodie for my sister and used the front, back and both sleeves. Both me and my sister are very impressed with how the quality of the hoodie turned out and how amazing the print looks. My sister is very excited to wear her new hoodie!
December 29, 2025
Unprompted review
Reply from Tapstitch
Hi Rojin,
Thank you so much for sharing your wonderful feedback! 😊
We’re truly delighted to hear that both you and your sister are impressed with the quality of the hoodie and the print results. It’s great to know that the customization on the front, back, and sleeves turned out exactly as you hoped. We’re especially happy to hear how excited your sister is to wear her new hoodie. Thank you for choosing us, and we look forward to creating more custom pieces for you in the future! 🌟
– The Tapstitch Team ❤️
Extremely impressed with the garment…
Extremely impressed with the garment and print quality + shipping time. Also love that they provide the biggest printable area I’ve seen yet for these prices!
December 23, 2025
Unprompted review
Reply from Tapstitch
Hi Azul,
Thank you so much for the fantastic 5-star review! ⭐️
We’re thrilled to hear that you were extremely impressed with the garment quality, print results, and shipping time. It’s especially great to know that the larger printable area stood out to you — that’s something we’ve worked hard on to give creators more freedom without compromising on price.
We really appreciate you taking the time to share your experience, and we’re always here if you need support or have new ideas you’d like to bring to life. Thanks again for choosing us! 🙌
– The Tapstitch Team ❤️
Tap-stitch is AMAZING
Tap-stitch is AMAZING. The quality is great. i order shirts, hoodies, pants for my upcoming clothing brand. The products i buy never shrink, the material is great quality. Is all great for DTF/DTG images. I will never order from anyone else when it comes to my clothing brand. Its more expensive then some others, but id pay for quality over quantity anyday. The colours are vibrant and they offer alot of products on there website. Customer service is also amazing
June 20, 2025
Unprompted review
Reply from Tapstitch
Hi Danaye,
Wow — thank you so much for this incredible review! 🌟
We’re truly honored to be part of your upcoming clothing brand journey. It’s amazing to hear that the quality, materials, print results (DTF/DTG), and color vibrancy have all met your expectations across shirts, hoodies, and pants. Your point about choosing quality over quantity really resonates with us — that’s exactly the standard we strive to uphold.
We’re also especially grateful for your kind words about our customer service. Knowing that our team has been able to support you well means a lot to us.
Thank you for trusting Tap-stitch and for taking the time to share such detailed feedback. We’re excited to continue supporting your brand’s growth and can’t wait to see what you create next! 🙌
– The Tapstitch Team ❤️
Unreliable
Unreliable. Previous orders have arrived within a week. Now I've spent more money the order has conveniently vanished. Reporting hasn't helped, no support. Never using again
December 17, 2025
Unprompted review
Reply from Tapstitch
Hi Lauren,
Thank you for sharing your concerns. We’re truly sorry for the frustration this situation has caused, especially given that your previous orders arrived quickly and set a very different expectation.
After reviewing your case, we can confirm that this issue is related to shipping disruptions during the current peak logistics period. This time of year places heavy strain on carrier networks, which can unfortunately result in delayed or stalled shipments. We understand how disappointing this feels—particularly after you’ve invested more and trusted us based on past experiences.
Your case has already been escalated beyond standard support, and a senior team member will follow up with you directly to review the shipment status and next steps. We also want to clarify for transparency that our support team is actively involved in these cases, even when updates may take longer than expected due to carrier investigations.
We sincerely regret that this order did not meet the level of reliability you previously experienced. While we respect your decision, we do hope you’ll allow us the chance to properly follow up and resolve this matter.
Thank you for raising this publicly—it helps us improve both our communication and our service during high-demand periods.
– The Tapstitch Team ❤️
Rubbish scam website
Rubbish scam website. Terrible site, don't bother ordering, my shipment has conveniently gone missing and they refuse to do anything other than have a bot reply to all messages. Have had no help in recovering my order. Don't use
December 8, 2025
Unprompted review
Reply from Tapstitch
Hi Humbert,
We’re very sorry to hear about your experience and understand how upsetting it is when a shipment doesn’t arrive as expected—especially during such a busy time of year.
To provide some context, this period is our peak season, and it also coincides with the global logistics peak leading up to Christmas. While this does not excuse the inconvenience you’ve faced, it does mean that delays and exceptions within the shipping network can unfortunately occur more frequently.
That said, your case has now been escalated for manual review, and a senior support specialist will be reaching out to you directly to assist with investigating the shipment status and working toward a resolution. We want to reassure you that your messages are not being ignored, and this is not handled by automated responses alone.
We sincerely apologize that your second order did not meet expectations and for the frustration this situation has caused. We truly hope you’ll allow us the opportunity to follow up properly and provide the level of service you deserve.
Thank you for bringing this to our attention.
– The Tapstitch Team ❤️
Diversity/ quality
I really like the diversity/ quality of their catalog! & they update it frequently
December 20, 2025
Unprompted review
Reply from Tapstitch
Hi Kageman,
Thank you for sharing your feedback! 😊
We’re delighted to hear that you’re enjoying the diversity and quality of our catalog. Our team works continuously to expand and enhance our product range, so it’s wonderful to know that the frequent updates are being noticed and appreciated.
We truly value your support and look forward to providing you with even more options and inspiration in the future. 🌟
– The Tapstitch Team ❤️
Exceeded Expectations – Great Quality and Custom Printing!…
I ordered two sweatshirts from Tapstitch, and I’m really impressed! The quality of the fabric is excellent, and the print came out vibrant and exactly as I designed it. One thing I loved is that even though the website mentions they don’t print on sleeves, I went ahead and added a sleeve design anyway—and when my sweatshirt arrived, my design was perfectly printed on the sleeve! Great job, Tapstitch. I’ll definitely be ordering from them again. Would recommend
December 18, 2025
Unprompted review
Reply from Tapstitch
Hi Hams,
Thank you so much for your wonderful feedback! 😊
We are delighted to hear that your sweatshirts exceeded your expectations and that you were pleased with both the fabric quality and the custom print results. It’s especially great to know that your sleeve design turned out exactly as you envisioned.
We truly appreciate your trust in Tapstitch and are grateful for your recommendation. It would be our pleasure to assist you again with future orders. 🌟
– The Tapstitch Team ❤️
Very high quality product
Some details were missing in my original shipping information, Staff was very quick to fix and were very kind- Print recieved was high quality! Will definitely use Tapstitch again for future orders if i get the chance
December 10, 2025
Unprompted review
Reply from Tapstitch
Hi Scorched,
Thank you so much for sharing your feedback! 😊
We are delighted to know that you were pleased with the product quality and that our team was able to quickly resolve the shipping concern. It’s wonderful to hear that the print met your expectations as well.
We truly appreciate your trust in Tapstitch and would be more than happy to support your future orders anytime. 🌟
– The Tapstitch Team ❤️
Perfect shirts!
This was a very easy process, the pricing of the shirts were great especially given the quality. And the printed image looked amazing. The shipping was fast to. 100% will be purchasing again. I hope though as they gain popularity that they dont get to expensive
December 11, 2025
Unprompted review
Reply from Tapstitch
Hi Alexandra,
Thank you so much for sharing your wonderful feedback with us! 🌟
We’re thrilled to hear that you loved the shirts and that the entire experience—from ordering and pricing to print quality and shipping—met your expectations. Knowing that the printed image turned out amazing truly makes our day!
We also appreciate your thoughtful note about pricing. As we continue to grow, we remain committed to offering high-quality products at fair and competitive prices. Your insight is valuable, and we’ll be sure to keep it in mind moving forward.
Thank you again for choosing us. We look forward to creating more products for you in the future! 😊
– The Tapstitch Team ❤️
great custom product
the product came a little darker than expected, but overall, I'm still pretty happy with the product itself. The details are all there from the print I chose and the quality is very nice ! Definitely oversized when it says so lol
December 17, 2025
Unprompted review
Reply from Tapstitch
Hi Thalie,
Thank you so much for sharing your feedback! We’re glad to hear that you’re happy with the overall quality and details of your custom product. We appreciate your note about the color being slightly darker than expected, your feedback is valuable and helps us continue improving our products. 👍
We’re thrilled that you’re enjoying the fit and style as well! If you have any questions or need further assistance in the future, please don’t hesitate to reach out.
Thanks again for your support and for choosing us!🌟
– The Tapstitch Team ❤️
Awesome blanks
So far we have only ordered a large range of test prints on a wide variety of different apparel options. We were VERY pleased with the product quality and garment fit. We've searched for a long time for on demand apparel, and no other company that we've found has met our needs in terms of apparel style, print quality, and most importantly: pricing. The apparel we chose is all 100% cotton, doesn't smell of formaldehyde (like many low quality options do), and it's even packed in biodegradable bags. We will be turning on this service for our upcoming brand apparel line very soon.
December 16, 2025
Unprompted review
Reply from Tapstitch
Hi Wunder,
Thank you so much for sharing your feedback! We’re thrilled to hear that you’re pleased with the product quality, garment fit, and overall experience with our apparel options. It’s great to know that our on-demand service aligns with your brand’s needs, from style and print quality to pricing. 💯
We’re also glad that the materials and packaging met your expectations, and we truly appreciate your recognition of the biodegradable packaging efforts. We look forward to supporting your upcoming brand apparel line and are excited to see your vision come to life. 🚀
Thank you again for choosing us! 🙏
– The Tapstitch Team ❤️
Reply from Tapstitch
Hi Talia,
Thank you so much for the amazing 5-star review! 🌟
We’re thrilled to hear that everything exceeded your expectations. Feedback like this truly motivates our team to keep delivering great products and service. If you ever need anything or have new ideas to bring to life, we’re always here to help! 🙌
– The Tapstitch Team ❤️
I am writing to express my profound…
I am writing to express my profound disappointment and frustration regarding the recent drastic downturn in my experience with your service. While my initial interactions were positive, the continuous and inexplicable cancellation of my recent orders has left my customers waiting and has severely damaged the credibility of my brand.
I have placed multiple orders only to have them canceled repeatedly. This inconsistency is unacceptable for a serious brand owner.
My attempts to gain clarity and resolve these issues through customer service have been entirely fruitless. I have communicated with agents, including Gen and Mikay via chat, and received an email response from Qin. In all instances, the responses were generic, canned statements, often citing, "we are currently unable to meet the quality expectations you have for printed products."
The situation escalated when I pressed for accountability regarding an order placed on November 22, 2025, that never arrived, as well as previous printing errors. After questioning these failures, a chat agent abruptly advised me that "you can't place new orders your account is restricted." This directly contradicts assurances from two previous agents who explicitly stated I had "no issues with my account."
It is apparent that when I questioned Tapstitch about accountability or sought resolution for errors, my account was suddenly targeted with restrictions. As a premium brand owner, I cannot and will not jeopardize my brand's reputation with this level of operational inconsistency and punitive customer service.
I am now certain that I must take my business elsewhere—to a partner who respects my brand's commitment to quality and reliability as much as I do.
December 13, 2025
Unprompted review
Reply from Tapstitch
Hi Demarcus,
Thank you for taking the time to share your feedback. We understand how frustrating order disruptions can be, especially when they impact your customers and brand reputation, and we appreciate the opportunity to clarify the situation for transparency.
After a thorough internal review of your account and order history, we can confirm that the repeated order cancellations were not arbitrary. They were the result of ongoing production feasibility and quality control concerns identified across multiple orders. As a print-on-demand partner, we have a responsibility not only to fulfill orders, but to ensure that products shipped meet our minimum production and quality standards. In cases where we determine that we are unable to reliably meet those standards for a specific setup or account, we may decide not to proceed with further production to avoid sending substandard products to end customers.
Regarding account restrictions: these are applied only after careful internal evaluation and are not a response to customers raising questions or requesting accountability. On the contrary, we welcome feedback and inquiries. However, when past issues indicate a high likelihood of repeated production failure or misalignment with our manufacturing capabilities, continuing to accept new orders would not be responsible for either party.
We acknowledge that our communication during this process could have been clearer and more consistent, and for that we sincerely apologize. We are actively working on improving how such decisions are explained to avoid confusion or mixed messages in the future.
While we respect your decision to seek an alternative partner that better fits your needs, we want to reassure other customers reading this that account restrictions are rare and are based on operational and quality considerations—not punitive measures. Our goal remains to build long-term, reliable partnerships grounded in transparency and product quality.
We wish you the very best in your future endeavors and appreciate the time you spent working with us.
– The Tapstitch Team ❤️
Reply from Tapstitch
Hi Oliver,
Thank you for your feedback.🌟
We’re glad to hear that our platform was helpful in designing your product and that it was able to resolve your concern.
We truly appreciate your support, and if you need any further assistance, please feel free to reach out—we’re always happy to help. 💬
– The Tapstitch Team ❤️
Amazing Quality and Pricing
So impressed with the quality of the hoodie, as well as the print design. In shock that the design, hoodie and shipping only came to $52 canadian. Would highly recommend Tapstitch over any other company!
December 12, 2025
Unprompted review
Reply from Tapstitch
Hi Dylan,
Thank you very much for your wonderful feedback. 🌟
We’re truly pleased to hear that you were impressed with the quality of the hoodie and the print design, as well as the overall pricing.
It’s great to know that we were able to deliver both quality and value, and we sincerely appreciate your recommendation. Your support means a lot to us, and we look forward to continuing to serve you with the same level of excellence. If you need any assistance in the future, please don’t hesitate to reach out. 💬
– The Tapstitch Team ❤️
Dissapointed
I purchsed 3 items, 2 different hoodies and a pair of sweat pants, honestly I was expecting really good quality items, however the colour is off, and the materials are quite hard material used for the one hoodie and the pants. The other hoodie is really soft and very nice but again the colour is off. Unfortunately i can't see myself purchasing anything else, pitty I was hoping for a good quality supplier. The price is also quite expensive, over £50 for the 3 items.
December 12, 2025
Unprompted review
Reply from Tapstitch
Hi Jacques,
Thank you for taking the time to share your feedback with us.
We’re truly sorry to hear that your experience did not meet your expectations, and we understand how disappointing this must have been.
We appreciate you providing details about the items you received, including the differences in material feel and color. Quality consistency is very important to us, and your feedback helps us identify areas where we can improve.
To better assist you, we kindly ask that you get in touch with us directly regarding your order. This will allow our team to review the details, understand your concerns more thoroughly, and explore possible solutions for you. You may contact us via our support channels, and we’ll be more than happy to help.
Thank you again for bringing this to our attention. We value your feedback and hope to have the opportunity to support you further.
– The Tapstitch Team ❤️
Great product, easy to operate online.
If i have one vripe it would be the time it took from printed product to my door, but overall that is completely a non issue after seeing the prosuct, fantastic work.
November 25, 2025
Unprompted review
Reply from Tapstitch
Hi Nolan,
Thank you so much for sharing your feedback with us. We’re glad to hear that you found our platform easy to use and that you were pleased with the final product. 🌟
We appreciate your patience regarding the delivery time. While we understand the wait can sometimes feel a bit long, we’re delighted to know that the quality of the product made it worthwhile in the end . ✨
Your support means a lot to us, and we’re committed to continually improving both our production and delivery processes. If there’s anything we can assist you with moving forward, please don’t hesitate to reach out.
– The Tapstitch Team ❤️
Quality products, unbeatable prices, and reasonably fast shipping.
As a POD artist, I was looking for a print partner that had quality products, unbeatable prices, and reasonably fast shipping. That's when I came across Tapstitch on Google. They have multiple products to choose from, and their design creator is super easy to use and integrates with my store. Samples came within the delivery window, and the products and print were better than expected. I will be using Tapstitch for all my POD products from here on out.
October 20, 2025
Unprompted review
Reply from Tapstitch
Hi Jill,
Thank you so much for taking the time to share your experience with us. 🌟
We truly appreciate your kind words and are delighted to hear that our product quality, competitive pricing, and shipping times met your expectations.
We’re glad you found our design creator easy to use and that the integration with your store was seamless. It’s wonderful to know that your samples arrived within the expected timeframe and that both the products and print quality exceeded what you anticipated. ✨
We’re honored that you’ve chosen Tapstitch as your print-on-demand partner, and we look forward to supporting you and your business as you continue to grow. If you ever need any assistance, please feel free to reach out—we’re always here to help.
– The Tapstitch Team ❤️
Ordered blank hoodies 3 weeks later no…
Ordered blank hoodies 3 weeks later no update. I reached out to customer service and they said the item was out of stock and they will send the order out when they receive more stock. They could not give a timeframe for when that would be. It is now 5 weeks later still no update.
November 1, 2025
Unprompted review
Reply from Tapstitch
Hi Isaiah,
Thank you for taking the time to share this feedback and I’m truly sorry for the frustration and lack of clear updates you experienced with your hoodie order.
I’ve reviewed your case with our team and discovered that there was an internal process misunderstanding that led to the incorrect information you received. Your order did encounter a stock issue initially, which is why you were told it was out of stock. However, by the time you contacted customer service, your item had already been restocked and your order was actually prepared and shipped on December 9.
You would see movement on the tracking shortly. If you haven’t seen any tracking updates yet, please reach out to us directly at [support@tapstitch.com], and we’ll be happy to share the tracking details and make sure everything arrives as expected.
We take full responsibility for the confusion and poor experience this created. Clear, timely communication is something you should always be able to count on, and we’re actively working on improving our internal processes so that stock updates and order statuses are synchronized more accurately in the future.
We really appreciate you bringing this to our attention, and we hope this won’t discourage you from working with us again. If there’s anything else we can do to make this right, please let us know, we’d genuinely like the chance to restore your confidence in us.
– The Tapstitch Team ❤️
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