I ordered a hoodie from Tapstitch and it arrived about a week after placing the order, which I was happy with. The quality is very good overall. The fabric is a cotton-poly blend (53% polyes... See more
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Review summary
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Overall good, very satisfied. High quality products and relatively fast shipping. Print was well aligned. Things I’d like to see improved: please add an external paper/cardboard label with the optio... See more
Company replied
So far we have only ordered a large range of test prints on a wide variety of different apparel options. We were VERY pleased with the product quality and garment fit. We've searched for a long time f... See more
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Ordered 2 times already. They are constantly evolving and upgrading. Support is quickly answering. They are friendly and taking new ideas into consideration. The user interface is quite friendly an... See more
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Company details
Written by the company
The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.
Contact info
Littlejohn St, 91706, Los Angeles, United States
- info@tapstitch.com
- www.tapstitch.com
4.3
Excellent
367 reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Changed supplier from printful
Changed supplier from printful. Fast delivery, quality product (yet to test in wash durability)
All dealings with tapstitch so far have been pleasant, prompt, easy and polite customer service.
November 13, 2025
Reply from Tapstitch
Hi There,
Thank you for sharing your experience! 😊
We’re thrilled to hear that your switch from Printful has been smooth and that you’re happy with the fast delivery and product quality. It’s wonderful to know that our customer service has been pleasant, prompt, and helpful. 🙌
We truly appreciate your feedback and look forward to supporting you with all your future orders 🚀.
– The Tapstitch Team ❤️
Incredible experience with designing…
Incredible experience with designing and receiving the custom clothing i ordered. Price is great and not too long of a wait for delivery will be constantly using. Customer from the UK here.
November 12, 2025
Unprompted review
Reply from Tapstitch
Hi James,
Thank you so much for your kind words! 🇬🇧✨
We’re thrilled to hear that you had an incredible experience designing and receiving your custom clothing. It’s wonderful to know that you’re satisfied with both the quality and delivery time.
We truly appreciate your support and can’t wait to continue creating more amazing pieces for you in the future. 💫👕
– The Tapstitch Team ❤️
YES, YES AND YES!
OH MY GOD! I am absolutely mind blown by this company’s standards, high quality garments, printing and reliability. My order arrived exactly on the day they said it would and the merchandise I ordered was so beautifully finished. I am so grateful that I found this business, I cannot recommend their services enough. Thank you so much to the team who made my first experience getting merchandise easy, reliable, beautiful and such great quality. Thank you Yuli for your help and the team who turned my vision into reality. I will be ordering again.
November 10, 2025
Unprompted review
Reply from Tapstitch
Hi Lisa, 🌟
Thank you so much for your wonderful feedback! We’re truly delighted to hear that you had such a positive experience with us. Your kind words about our product quality, printing standards, and reliability mean a lot to our entire team. 💫
We’re especially glad to know that your order arrived right on time and that you loved how everything turned out. Yuli and the rest of the team will be thrilled to know that their efforts helped bring your vision to life.
Your trust and appreciation inspire us to continue delivering the best service and products possible. We look forward to assisting you again soon for your next order! 🙌
– The Tapstitch Team ❤️
Shipping times is fast
Shipping times is fast. The quality is A1. Top of the line. I will continue to do business with tapstitch.com
November 3, 2025
Reply from Tapstitch
Hi Johnnie,
Thank you so much for your kind words! 🌟
We’re thrilled to hear that you were impressed with our fast shipping and top-quality products. It’s wonderful to know that you had such a positive experience with Tapstitch. We truly appreciate your continued trust and support, and we look forward to working with you again on your future orders!
– The Tapstitch Team ❤️
Arrived 1 week early great quality too
November 8, 2025
Reply from Tapstitch
Hi There,
Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear that your order arrived earlier than expected and that you’re happy with the quality of your items. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to fulfilling more orders for you in the future!
– The Tapstitch Team ❤️
I must say I was a tad bit nervous…
I must say I was a tad bit nervous about using tapstitch until I did more research and found a few people on tiktok displaying their own products they received from tapstitch and then I order a sample from tapstitch and I was sold right then the only thing I highly recommend is tapstitch change where the pocket placement is on the sweatpants it should be a design space more closer to the pockets and also give a 6x24 design space on the leg being that they provide all street wear products PLEASE
November 1, 2025
Reply from Tapstitch
Hi There,
Thank you so much for sharing your thoughtful feedback! 🙏
We’re delighted to know that your research and experience with Tapstitch gave you confidence in our products — that truly means a lot to us. We also appreciate your valuable suggestion regarding the pocket placement and leg design space on the sweatpants. Feedback like yours helps us continue improving our products to better suit our customers’ needs.
We’ll make sure to share your recommendation with our product development team for review. Thank you once again for your support and for being part of the Tapstitch community! 💫
– The Tapstitch Team ❤️
Reply from Tapstitch
Hi Gigi,
Thank you so much for your kind words! 🌟
We’re glad to hear that you’re satisfied with both the quality of our products and our service. Your feedback means a lot to us and motivates our team to keep delivering the best experience possible!
– The Tapstitch Team ❤️
Reply from Tapstitch
Hi Levi,
Thanks so much for your great review and thoughtful feedback! 🙌
Good news — sleeve printing has been in gray-release testing for a while, and we’re getting ready to open this awesome feature to all customers soon. 🎉
Keep an eye on Tapstitch’s official updates — you’ll be able to create your next designs with sleeve prints before you know it! ✨
– The Tapstitch Team
Most print-on-demand clothing is just…
Most print-on-demand clothing is just ordinary. My experience with Tapstitch has been superb. Ordered 2 x T-Shirts, 1 x Long-arm Shirt and a sweatshirt to try out the fabric quality, garment-fits and print. Just excellent! Had only one issue with the print on a t_shirt and customer service resolved this in a fast and friendly manner. Definitely coming back for more!
November 6, 2025
Unprompted review
Reply from Tapstitch
Hi Stammkunde,
Thank you so much for the wonderful review! 🌟
We’re thrilled to hear you enjoyed the quality, fit, and feel of our garments — and we really appreciate your kind words about our customer service team.
We’re glad we could quickly resolve the print issue for you and that you’re happy with the results. It means a lot to us that you took the time to test different products and share your experience.
We can’t wait to help you create more amazing pieces soon — your next collection is going to look great! 👕✨
– The Tapstitch Team
First Time
This was my first time buying from Tapstitch, and I had a great experience overall. The ordering process was simple, the website was easy to navigate, and communication about my order was clear and professional. My item arrived on time and was exactly as described—quality craftsmanship and great attention to detail. As a first-time customer, that really stood out. I’ll definitely be returning for future purchases and recommending Tapstitch to others looking for reliable products and excellent service.
October 27, 2025
Reply from Tapstitch
Hi There,
Thank you so much for sharing your wonderful feedback!
We’re truly delighted to hear that your first experience with Tapstitch went smoothly — from the easy ordering process and clear communication to the timely delivery and product quality. Your kind words mean a lot to our team, and we’re thrilled that our craftsmanship and attention to detail stood out to you.
We look forward to serving you again soon and sincerely appreciate your recommendation. Your support helps us continue delivering reliable products and excellent service every time. 😊
– The Tapstitch Team ❤️
Reply from Tapstitch
Hi There,
Thank you so much for sharing your feedback! 🌟
We’re thrilled to know you had a great experience with us. Your support means a lot, and we look forward to continuing to provide you with excellent service. 😊
– The Tapstitch Team ❤️
Update!
I put in my second order with Tapstitch this order being over $2000 in products and i accidently put in the wrong address to ship it too. I reached out the next day to fill out a form and the politely said that everything is fixed and to be assured. 1 month later all 4 packages keep going to an address that does not exist and now i have to pay UPS a fee for each package to change the shipping address. They stopped emailing me back and basically said the package was delivered and there was no records of me changing my address even though i had email proof from them a month ago with a photo of the entire thing. I thought after spending almost $3000 within my first 2 orders they would cater to my requests but ill probably just go with another pod company next time since this caused me about another $100
Update: TapStitch has refunded me 30% of my order and made sure all the products were correctly changed and got to the correct location in a timely matter. Customer service was very good and persistent with keeping in touch as regarding of updates I would get an email or phone call at least everyday. It was a minor error I thought would become something worse but they have proved me wrong. Also the quality and materials they use for the clothing is top tier and I have gotten many compliments from my clients!
November 1, 2025
Unprompted review
Reply from Tapstitch
Hi Damian,
We’re truly sorry for the frustration you experienced — especially after placing multiple large orders with us. You’re right to expect smooth communication and reliable support when requesting an address change, and we regret that this situation caused you additional cost and stress.
After reviewing your case:
Your first order address update was processed by our team and delivered successfully.
Your second order, however, was shipped in four separate boxes. Because UPS treats each package as an individual shipment, each tracking number requires a separate address change. It appears that only one of the four tracking numbers was updated when the change was submitted directly through UPS, which is why only one box arrived at the corrected address.
We completely understand how frustrating this was. It’s on us for not providing clearer guidance and all four tracking numbers upfront to make the process easier.
To help make this right, we’ll cover the additional UPS address-change fees you had to pay because of this issue. Our team has already noted this on your account so we can handle it quickly.
We’re also improving how we communicate address-change procedures for split shipments to ensure no one runs into the same issue again.
Thank you for sharing your feedback — it’s helping us make Tapstitch better. We’re very sorry again for the inconvenience and appreciate your understanding.
– The Tapstitch Team
Overall service
Product range is large and suits my design range. Ease of downloading designs and positioning. Quality of print and good delivery times into UK.
November 4, 2025
Reply from Tapstitch
Hi Graeme,
Thank you so much for your kind feedback! 🌟 We’re delighted to hear that our wide product range complements your design needs and that you’re satisfied with the ease of our design tools, print quality, and delivery times to the UK.
We truly appreciate your support and look forward to continuing to provide you with high-quality products and a smooth experience. If there’s ever anything we can do to make your experience even better, please don’t hesitate to let us know. 😊
– The Tapstitch Team ❤️
Awesome shirts!!!
Shirts came exactly as pictured if not better! Very happy with quality and speed of shipping. Will use you all again!
October 27, 2025
Reply from Tapstitch
Hi Andrew,
Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that you loved your shirts and that they arrived just as expected, or even better! Your satisfaction with both the quality and delivery speed truly means a lot to us. We look forward to creating more awesome pieces for you again soon. 👕💫
– The Tapstitch Team ❤️
100% would recommend these guys
100% would recommend these guys! The quality of the product is as exactly stated, prints great and are very comfortable! Product fulfillment is fast, and shipping is great as well! Every design I've made and sent them they've hit on the mark and got it out fast! Great company!
October 20, 2025
Unprompted review
Reply from Tapstitch
Hi Mike,
Thank you so much for your wonderful feedback and recommendation! We’re truly delighted to hear that you’re pleased with the product quality, printing results, and fast fulfillment process. It’s great to know that each design you’ve created has met your expectations perfectly. 🌟
Your kind words mean a lot to our team, we’re dedicated to maintaining the same level of quality and efficiency in every order. We truly appreciate your trust and continued support!
– The Tapstitch Team ❤️
Good All Around
Honestly, the whole process was easy. I had a design that I uploaded, so didn't use that part much. But the shipping and production was great and on schedule. The pricing was good, the shirt itself was fab. No complaints!
March 18, 2025
Unprompted review
Reply from Tapstitch
Hi Ashley, 👋
Thank you so much for sharing your experience with us! We’re delighted to hear that everything went smoothly, from production and shipping to the quality of your shirt. 💫
Your feedback truly means a lot to us, and we’re glad the process was seamless and met your expectations. We appreciate your trust in Tapstitch and look forward to creating more great products with you in the future!
– The Tapstitch Team ❤️
Fast delivery, great product, great service
Product quality was great, customer service reached out to make sure everything arrived safely, delivered earlier than expected!
October 23, 2025
Reply from Tapstitch
Hi Garren,
Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that your order arrived earlier than expected and that you were pleased with both the product quality and our customer service.
At Tapstitch, we always strive to ensure that every customer enjoys a smooth experience, from production to delivery, and it’s great to know that our efforts made a positive impression.
We truly appreciate your trust and support, and we look forward to serving you again soon! ✨
– The Tapstitch Team ❤️
Major Issue with Etsy Integration
Tapstitch is almost perfect, but there is a critical flaw with the Etsy integration that must be addressed.
The problem is specifically with the Etsy shipping profiles. When I select USA fulfillment for a product, implying the item ships from the United States, the published Etsy listing incorrectly shows the item ships from China.
The Consequences
This misleading origin causes customer concern.
More importantly, it results in significantly longer delivery estimates (late shipping times) on the Etsy listing, which negatively impacts conversion rates and search ranking.
The Simple Fix
The solution would be straightforward: Tapstitch needs to automatically create and assign a separate shipping profile on Etsy that is correctly configured for products being shipped from a USA origin.
Conclusion
While Tapstitch offers a fantastic product and service otherwise, this failure to implement a proper, USA-focused shipping profile on Etsy is a critical error. Until this is fixed, I am regrettably forced to search for an alternative print-on-demand provider.
November 1, 2025
Unprompted review
Reply from Tapstitch
Hi Ballac,
Thank you for taking the time to share such a detailed and thoughtful review. 🙏
We truly appreciate your kind words about our products and services, as well as your constructive feedback regarding the Etsy integration. We understand how important accurate shipping origins and timelines are for your business, and we sincerely apologize for the inconvenience this issue has caused.
Your observation about the Etsy shipping profile setup is extremely valuable, and our technical team has already been informed to review and address this concern. We’re committed to improving our integration to ensure it correctly reflects the fulfillment location — especially for U.S.-based orders — so that your customers can have an accurate and seamless experience.
We genuinely appreciate your patience and for bringing this to our attention. Feedback like yours helps us refine our systems and better support our partners. Please know that we’re actively working toward a resolution, and we’d love the opportunity to earn back your full confidence. 💪
Thank you again for your honesty and continued support of Tapstitch.
– The Tapstitch Team ❤️
absolutely excellent
I don’t usually leave reviews, but I really wanted to share my experience with this U.S.-based clothing supplier, Tapstitch, who create bespoke printed clothing.
Before ordering, I did my homework online and, to be honest, I came across a few negative comments that made me hesitate a bit. But after contacting them directly, I felt completely reassured. Their communication was excellent — quick, clear, and genuinely helpful. Every question I had was answered straight away, which really built my confidence.
Once my order arrived, I couldn’t have been happier. The quality is brilliant, the printing looks fantastic, and everything was exactly as I’d hoped. I’m in the UK, and even with the products being sourced from China, the whole process was smooth and professional from start to finish.
Prices are really fair for the quality and level of service, and honestly, I wouldn’t hesitate to order again. It’s been such a positive experience, and I now have every confidence in them.
If you’re on the fence like I was — go for it. You’ll be glad you did!
October 31, 2025
Unprompted review
Reply from Tapstitch
Hi Nigel,
Thank you so much for your kind and detailed feedback 😊 We’re truly delighted to hear about your positive experience with Tapstitch! Your words mean a lot to us, especially knowing that you took the time to share your journey from initial hesitation to full satisfaction.
We take great pride in providing transparent communication, high-quality products, and a smooth customer experience from order to delivery, and it’s wonderful to know that we were able to meet your expectations in every area.
Your trust and confidence in our brand inspire us to continue improving and delivering the best service possible. We’re thrilled that you’re happy with your order, and we look forward to creating more exceptional pieces for you in the future ✨
– The Tapstitch Team ❤️
It’s good quality
October 30, 2025
Reply from Tapstitch
Hi There,
Thank you for your feedback! We’re glad to hear that you’re satisfied with the quality of your product. Your support means a lot to us, and we look forward to continuing to provide you with excellent products and service.
– The Tapstitch Team ❤️
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