Tawkify Reviews 7,491

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, attentiveness, and ability to understand individual needs, making the matchmaking process enjoyable and effective. Many people highlight the exceptional service, noting the personalized approach and the care taken in curating meaningful connections. The user experience is frequently described as smooth and easy, with efficient communication and quick response times from matchmakers. However, some customers also noted that the pace of matches was slower than expected, and a few felt that the initial matches did not align with their preferences. There were also isolated instances where individuals reported dissatisfaction with how the company handled sensitive situations, feeling their concerns were not adequately addressed.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, attentiveness, and dedication. Many... See more

Service

Customers had positive experiences with service, often praising the professionalism and attentiveness of... See more

User experience

Users describe positive interactions with user experience. Many customers praise the matchmaking process,... See more

Customer service

People report positive experiences with customer service. Many customers praise the responsiveness,... See more

Response time

Reviewers highlight positive aspects of response time, often praising individuals for being responsive,... See more

Based on these reviews

Rated 5 out of 5 stars

Today I had my initial meeting with Tracy at Tawkify. My first impression was positive and I am anxious to get started on the matchmaking journey with Tracy at the helm. She thoroughly laid out every... See more

Rated 5 out of 5 stars

I've had a great experience working with my matchmaker Tracy at Tawkify! She really works to understand what her clients are all about, who they are and what they need. She's great with feedback too.... See more

Rated 5 out of 5 stars

I was set up with Cory by Chantal with tawqify and it was a great experience. I think the do a great job matching you with people that are compatible with your interests. She sent me reminders and kep... See more


Company details

  1. Dating Service

About Tawkify

Written by the company

Tawkify Matchmaking

Revolutionizing Your Dating Experience

Tawkify is a modern matchmaking service designed to revolutionize your dating experience and help you achieve lasting relationship success. With over 1 million singles nationwide choosing Tawkify, we offer a superior way to find love that avoids the common pitfalls of modern dating. Our mission is to make dating easier, more enjoyable, and ultimately successful by providing personalized matchmaking services tailored to your unique preferences and relationship goals.

Saving You Time & Energy

No more endless swiping, messaging, or planning. At Tawkify, our team of compatibility specialists pre-screens your matches and facilitates seamless introductions, saving you time and energy. We handle the heavy lifting of finding and vetting potential partners so you can focus on building meaningful connections. Imagine having experts curate your dating experience, ensuring every match has the potential to be a great fit.

Meeting Serious Relationship-Seekers

We understand the importance of finding serious partners who are truly compatible with you. Our comprehensive approach includes human screening and vetting processes, along with video interviews, to assess appearance, personality, and relationship intentions, ensuring you meet genuine, like-minded singles. By asking the tough questions that are often too awkward for first dates, we create an environment where you can connect with confidence and authenticity.

Finding Confidence & Relationship Success

Our specialists provide date feedback and follow-up, helping you date more consciously and with confidence. We believe that feedback is crucial to personal growth and relationship success. With our expert guidance and support, you can refine your approach to dating, radiate confidence, and focus on building a lasting relationship. Our goal is to help you navigate the complexities of modern dating with ease and find the love you deserve.

Tawkify Success Stories

At Tawkify, we take pride in our success stories. We have successfully matched over 200,000 couples, and many of them report that their busy lifestyles made it difficult to find suitable partners through traditional dating apps or casual encounters. Tawkify has truly made a difference in their lives by helping them find their person. Our clients appreciate the personalized, thoughtful approach we take in matchmaking, leading to meaningful and lasting connections.

Choose Tawkify for a better way to date and find your person, while enjoying your journey toward relationship success. Experience the difference that personalized matchmaking can make in your search for a meaningful connection and let Tawkify be your trusted partner in finding your person.

Tawkify

Written by the company

The #1 Matchmaker in the USA
Tawkify gets personal to find the best matches for YOU based on your unique preferences and priorities. All matches are hand-selected according to our proven compatibility criteria, and each candidate is individually screened and background checked to protect your time and safety. Our service is 100% confidential, and real dates with real people are guaranteed.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 41% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Dating apps sucked

Dating apps sucked, the experience and the dates. Working with Tawkify was amazing. The details gathered and the experience was top notch. Plus I met someone really amazing who checked all my boxes!

April 3, 2026
Rated 1 out of 5 stars

I cannot warn women enough about my…

I cannot warn women enough about my experience with a matchmaking company based in Frontenac, Missouri. What was marketed as a professional, supportive service turned into one of the most humiliating and disturbing experiences I’ve ever had.

During one of the dates arranged through this company, I was subjected to behavior that I can only describe as harassment. I left feeling deeply uncomfortable and shaken. When I reported the incident, expecting at the very least empathy or accountability, I was met with complete dismissal. The company not only minimized my experience, but actually defended the man involved, insisting “he would never do such a thing.” That response alone was beyond insulting—it made me feel belittled, invalidated, and completely insignificant.

I escalated my concerns to the nationwide corporate office, hoping for a more professional and unbiased review. Unfortunately, the response was no better. My experience was brushed aside, and it became very clear that protecting their business—and their paying clients—mattered far more than the safety or well-being of women using their service.

Even more shocking, after raising legitimate concerns about harassment and requesting a resolution, I was met with resistance and zero accountability. There was no effort to investigate, no concern shown, and absolutely no willingness to take responsibility. Instead, everything felt transactional—like once they had my money, my voice no longer mattered.

This company is, in my opinion, deceptive and unethical. They present themselves as advocates for meaningful relationships and support for women, but my experience proved the opposite. The lack of integrity, compassion, and basic responsibility is alarming.

Women considering this service should think very carefully. Your safety, dignity, and voice may not be valued here. Based on my experience, this company is not for women—it is for profit, and nothing more.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Working with Renee at Tawkify

I am working with Renee at Tawkify, who has been wonderful - she really listens, is responsive, is high integrity, and is utterly professional. Very highly recommend! -NZ

March 29, 2026
Unprompted review
Rated 1 out of 5 stars

⭐1/5

⭐1/5 — $6,400 taken. Zero accountability. Still waiting.
I paid Tawkify $6,400 for a 6-month matchmaking package. My matchmaker left the company mid-service with no notice and no handoff. I found out only because communication completely stopped.
When I called to resolve this:
❌ The rep told me he was “the highest person I could talk to”
❌ He refused any refund — flatly and immediately
❌ I was told another department would contact me with no timeline given.

I was never shown a contract before payment. Terms of service only appeared AFTER my $6,400 was processed. They claim i signed when I requested information.

They also:
❌terrible to no communicating with at all. I had to initiate and follow up to talk to someone.
❌ Matchmaker left and I was given no notice until the day I was supposed to meet with her.
❌Still unsure what I paid for.
Tawkify — I am still waiting for your response. I have filed a BBB complaint, I am pursuing a credit card dispute, and I am sharing my experience everywhere I can until this is resolved fairly.

To anyone reading this: this company took thousands of dollars, failed to deliver the service, and when confronted, told me there was no one higher to speak to. That should tell you everything.
I will update this review if and when Tawkify makes this right.

Tawkify offered me less than half of what I paid, they also continue to be rude in how they what they want to communicate with me. Including saying I need to sign something butt not giving me anything to review.

Yes, my first match was a yes/ yes but it took 10 days to get that feedback from someone. Also it came to light that pervious employment of my match was involved money laundering and I work for a very large bank which is a HUGE no no. That is one of the reasons I hired Tawkify to do background checks. Bad communication, unwillingness to hear feedback, rude customer service reps (Ian and Nicholas) created as lost in yrust with no effort to ratify that. I am a professional who wants to find her person and this was awful and waaaay to expensive for what I got. A bunch of automated emails, inability to talk to someone within a 48-72 hour timeframe (during working days) and no follow up on my first date. Cause I had feedback.

March 28, 2026
Unprompted review
Tawkify logo

Reply from Tawkify

We understand how frustrating this experience has felt, and we’re sorry it’s left you feeling this way.

A change in matchmaker is never ideal, and we recognize that it can disrupt momentum. In your case, your original matchmaker needed to take an unexpected leave, and our team reached out to explain next steps and offer options, including continuing with a new matchmaker or pausing your membership. We also followed up multiple times to stay in touch and coordinate a time to connect.

Your first date resulted in a mutual “yes/yes,” meaning both you and your match expressed interest in seeing each other again. While we know one positive match doesn’t define the full experience, it is part of the service delivered.

To clarify on your point about agreements, our refund policy and service terms are acknowledged during the sign-up process when setting up your account and booking your initial call, and are also included in your purchase confirmation. We can see that the refund policy was reviewed within your account on January 22, 2026, and remains accessible there at any time.

That said, we hear your concerns around communication and expectations, and we know that experience matters just as much as policy.

While your package is nonrefundable, our team did make an exception offer in an effort to resolve this with you, and we’re still open to continuing that conversation.

We’d like to find a path forward here. If you’re open to it, please reconnect with us at customersuccess@tawkify.com so we can work toward a resolution together.

Rated 5 out of 5 stars

This was my first experience with…

This was my first experience with Tawkify and it was great! My match maker, Christine, did amazing job trying to find someone that was compatible with me. My date was pleasant and I had a great experience. Thank you 🙏

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience…

I had a very positive experience working with Amber. She took the time to understand what I was looking for in a thoughtful, nuanced way, and I felt genuinely heard throughout the process.
Impressively, the very first match she introduced aligned with all of my criteria. While no matchmaker can guarantee outcomes, this spoke to her attentiveness and intuition. I’m grateful for her care and would gladly recommend her to others seeking a thoughtful matchmaking experience.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

TRACEY AT TAWKIFY found my first date

TRACEY AT TAWKIFY found my first date. This was my very first match and he exceeded my expectations. Also took the anxiety out about matchmaking. I could see how Tracey understood my requirements and thoughtfully selected the match. It’s a great start of my engagement.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Traci at the helm of my matchmaking journey

Today I had my initial meeting with Tracy at Tawkify. My first impression was positive and I am anxious to get started on the matchmaking journey with Tracy at the helm. She thoroughly laid out every step in the meeting to reach the ultimate goal of meeting my perfect match. Easy to talk to, thorough, and personal characterizes Traci. I’m confident that she will hit a home run for me in my search for the perfect match!

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT WASTE $$$ ON TAWKIFY

This service promises the moon with the poorest customer service and lack of follow through I have ever witnessed. You will be linked to a matchmaker who is unfamiliar with your geography, has no idea how close or how far a match might be; makes it unfeasible for 70 year old seniors to connect, absolutely ignores your priorities in order to make their "3match quota." It is, by far, a complete waste of both your money and your time.

September 1, 2025
Unprompted review
Tawkify logo

Reply from Tawkify

We’re sorry to hear this was your experience. We want to clarify that our matchmakers are not working toward any “quota” of matches. Each introduction is based on compatibility and alignment with the preferences shared during your process.

From our records, your package was completed with the agreed number of introductions, and prior communication confirmed how matches would be counted. We also followed up and hadn’t heard back.

We understand that factors like distance can impact how a match feels in practice, and we do our best to balance location with overall compatibility.

If you’d like to reconnect or revisit the complimentary lifetime matchable membership, our team is here at customersuccess@tawkify.com

Rated 2 out of 5 stars

Great photos, zero real connection

I was initially impressed by the quality of profiles and how quickly the women responded on the Tawkify. The conversations started strong with lots of compliments and daily messages. However, after two weeks it became obvious that everything stayed strictly inside the chat. Whenever I gently suggested exchanging phone numbers or moving to another app, the replies became shorter and less enthusiastic. In contrast, UaBrides.in feels much more honest. The verified profiles and especially the option for live two-way video calls give you a real sense of who you’re talking to and whether there’s genuine interest.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Tawkify matchmaker

I am working with Tracy, a matchmaker on Tawkify. She understands my preferences for meeting someone special, and I think she "gets me." The Talkify process combines algorithms with a real life matchmaker. I think it's the future of dating!

March 24, 2026
Unprompted review

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