We used taxi box to transport from Brisbane to Melbourne from the very beginning to the end it’s been an exceptional experience. Friendly helpful staff couldn’t recommend them enough. Shout out to F... See more

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About TAXIBOX
Written by the company
About us
Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies
TAXIBOX
Written by the company

- Storage that moves? That's nuts.
- Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.
Contact info
118 Boundary Rd, 3195, Braeside, Australia
- 1300 87-60-87
- info@taxibox.com.au
- www.taxibox.com.au
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Extremely expensive and lacking in basic communication
The initial drop-off and pick-up in Adelaide was straightforward, but moving the boxes interstate to Brisbane was a very poor experience.
TAXIBOX changed their truck route scheduling, which delayed my delivery from the 21st of July to the 27th. Because of their delay, I missed my window to receive the boxes and was forced to pay for an entire extra month of storage ($368) on top of the $454 delivery fee. When I complained, they suddenly offered to revert to the original date, but by then we had already had to make other arrangements and weren't flexible enough to switch back.
To make matters worse, nobody even bothered to notify me when the boxes finally arrived at the Brisbane site—I had to call them myself to find out. Overall, a very expensive experience with poor communication and zero accountability for their own scheduling delays
Super friendly
Super friendly, called to check drop off location was ok and very easy process
A company with an old fashioned CUSTOMER service!!!
I was searching the net for a small container hire. There are a few businesses out there offering services for this purpose.
What stand out from the first minute was the price difference and the promt reaction for a quote and booking. I know from the minute I made up my mind for selecting TAXIBOX that I would not be disappointed.
I have to admit earlier this morning I had a furniture delivered from Harvey Norman (delivery people was polite, but I was just "another drop off" nothing else.).
When Eddie turned up from TAXIBOX (even earlier than I expected) it was a completely different experience. Friendly, polite, informative, chatty and most importantly appreciated my business. I received everything what I hoped for even more, a big smile and a beautiful open heart customer service. I can't recommend highly enough TAXIBOX and the service they provide. This company goes an extra mile to provide a service YOU NEED!
Eddie was extremely polite
Eddie was extremely polite, friendly and knowable. Couldn’t have picked a better person for the job, if I could I would give him a 10/10.
5 star!
As a new customer to using taxi box i was concerned about how my items would be cared for during removal and drop. However no damage to items, excellent communication and delivery service. Eddie was fantastic and a great representative for taxi box! Highly recommend
Eddie was professional and very…
Eddie was professional and very friendly. On time and great service.
Frank was very helpful
Frank was very helpful, friendly and professional 😊 Highly recommend!
Great experience. Corey.
Corey was efficient, friendly and thoughtful upon delivering our box. Placed the box neatly and carefully. Had a friendly chat and helped with some advice. Smooth and easy.
We used taxi box to transport from…
We used taxi box to transport from Brisbane to Melbourne from the very beginning to the end it’s been an exceptional experience. Friendly helpful staff couldn’t recommend them enough.
Shout out to Frank who collected the boxes for us in Brighton Vic such a friendly guy 10/10
So incredibly impressed
So incredibly impressed with the service at every step of the way. Everything arrived in perfect condition from Brisbane to Melbourne. Highly recommend!
Fantastic
This will be the second time I've run into Sean while using Taxibox services and I'm happy to say it all again: clearly very good at what he does and a top bloke on top of that too.
Brilliant
Amazing service at every step of the way. Justine and her team were incredibly helpful, placed the box exactly where I needed it and promptly collected it. 10/10 highly recommend!!
Taxi box delivery was very good
Taxi box delivery was very good, easy tracking and lots of notice before delivery. The box was delivered by Eddie, who provided fantastic service, helping to choose best location for placing the box and advising the direction, etc, and was just very friendly and helpful indeed! Thanks for great service!
Smooth and Stress-Free Experience
The whole experience with Taxibox was excellent from start to finish. They answered all of our questions promptly and were incredibly helpful throughout the process. Eddie was efficient when collecting the box, arrived right on time, and provided friendly, professional service. I highly recommend Taxibox for their excellent customer service and reliability.
We booked this over a month ago with no…
We booked this over a month ago with no hiccups. The tiler then had to change our dates due to a machinery brake down. I phoned Taxibox and had no issues with changing dates.
Then Eddie drove up to our property with the 4 Taxiboxes. Eddie was very lovely. Gave us options and then we
Asked if he could turn one of the boxes
Around so it would be easy for us to load. Eddie didnt hesitate and just did it. He also said that he would be back when we are ready for them to be collected. A very pleasant and helpful young man. He was very professional
Thank to all the Staff. Bronwyn Russell
Thanks Eddie
Thanks Eddie. Great service and support. Much appreciated. Jill
One of your best workers
Phil was on time, massively friendly, and super efficient. Lucky to have him
Danny was extremely helpful
Danny was extremely helpful! Easy to work with and super time efficient. Thanks TaxiBox
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