Taxi Price Compare Reviews 

1,036
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the drivers are extremely polite, exceptionally helpful with heavy luggage, and always ensure a thoroughly safe and comfortable ride to their destinations. People also appreciate the spotless vehicles and the remarkably smooth, perfectly punctual journeys provided for airport transfers and local trips. Consumers find the booking process remarkably quick, simple, and entirely straightforward, supported by excellent pre-journey communication and prompt updates. Reviewers consistently note that staff members are wonderfully accommodating when flight schedules or travel plans change unexpectedly. Many travelers emphasize that they would happily use these dependable transport services again for future trips.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the reliable and punctual drivers.... See more

Staff

People report positive experiences with staff, consistently highlighting punctual arrivals and professional... See more

Booking process

Users describe positive interactions with booking_process, highlighting a simple and efficient experience.... See more

Delivery service

Clients share positive opinions on delivery service, highlighting punctual and professional drivers.... See more

Location

Consumers find location to be a great asset for rural areas. People note that drivers communicate effectively... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service from EZ taxis was outstanding. Prior to our ride, the driver ensured clear communication, and he was punctual for both the pick-up and drop-off. His courteous and friendly demeanor made ou... See more

Rated 5 out of 5 stars

Our driver was waiting for us on arrival, John was polite and professional and friendly, he got us home safely. I would highly recommend your company and would be very happy to use your company again... See more

Rated 5 out of 5 stars

Arrived ahead of scheduled time. Polite well dressed driver who put my case in boot. Respected I needed extra time as someone who needed assistance. Will book for return journey. Recommend this compa... See more

Rated 5 out of 5 stars

Paul our driver was1st Class he phoned just after we landed told us where to meet him very simple. A wealth of knowledge on Belfast & some jokes as well a pleasure to meet him. He asked about the retu... See more


Company details

  1. Price Comparison Site
  2. Taxi Service
  3. Travel Aggregator

Written by the company

We hold the biggest database of real-time taxi prices in the UK. Using the information you provide us we will instantly check the fares for your journey with 1000's of taxi and minibus companies. Our unique fare calculator is the fastest way to find the best price for taxis, minicabs and minibuses nearest to you. We work out which ones are local to you and get you a list of all the very best quotes instantly. But as we all know it's not just about price it's about service, that is why we also monitor the performance of each taxi company and give you access to a performance score that not only monitors the taxi companies performance on successfully completing bookings but also collects the customer feedback too. We then display this score in an easy to read format and you can even see real customer reviews, therefore you can make your booking decision based on price, service and reputation. With Taxi Price Compare you not only save money but you book with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,036)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't trust them. They won't arrive on time.

Booked a taxi for a pickup from the airport for my son and wife. I even phone them to notify them the plane will be early, as I was sure they were not tracking the flight. They assured me they would be there. My family landed..but there was no one to pick them up. No one met them. No one at the gate. It was o ly after calling them again they sent a driver, which resulted in yet more waiting. Not what you want to do after a 6 hour flight. Uber would gave been cheaper and faster than this scam company. Totally unreliable.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend …

Our driver drove us for 5 hours through the night/early morning at late notice after our flight was cancelled from southampton to Newcastle. We were so lucky to get to our destination on time. Kind and friendly service, highly recommend. Thank you

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Raja Cabs

Great 1st Class Service from our door through to Edinburgh airport. The Driver was very professional, smartly dressed, friendly and courteous. He drove carefully through the traffic and dropped us close to the departures entrance, lifted out our cases and made sure we had all our belongings leaving us in plenty time for our flight. We are looking forward to the same high standard of service on our return journey home. Many Thanks.

August 29, 2024
Unprompted review
Taxi Price Compare logo

Reply from Taxi Price Compare

Good Morning,

Thank you for your positive review! As a little gift, we would like to offer you £5 off your next booking in February using code TPC2025.

Thank You,
Team TaxiPriceCompare.

Rated 5 out of 5 stars

Driver was fantastic

Driver was fantastic. We were a bit faffy getting out the door and then as we left the road we had to come back as we forgot something. He did advise we might not make it in time but he did turn round with no issues and got us there on time! Great service, he arrived in time no complaints at all

August 12, 2024
Unprompted review
Rated 1 out of 5 stars

Commercial Cars driver did not show at…

Commercial Cars driver did not show at allotted time of 2pm. I called ‪020 8124 1494‬ twice at 2.05pm & 2.07pm to ask what was happening. At 2.07pm I received a call from ‪020 8124 1494‬ saying the driver was 5 mins away. We waited 5 mins then a driver turned up. I asked if he was from Commercial cars and he said yes. So we got into the vehicle and were taken to our destination. The driver asked for payment which I found strange but paid up. It turns out that this driver was not from Commercial cars and he had poached us. If we had been provided with the vehicle details & driver name then this mix up would never have happened. I'm now £24 out of pocket and would appreciate a full refund from Commercial Cars Ltd. When I requested a refund via WhatsApp my account was deleted so what does that tell you about this company. My advice is avoid it.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Superb service

Easy to use website - got 9 seater mini van with plenty of luggage space with Optima taxis who arrived on time each way and whose drivers were excellent. They even included a child seat.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

I was a bit nervous when booking with…

I was a bit nervous when booking with this company in the beginning since no one has experience to share with me. However the booking was smooth and I got vehicle upgraded for free. :) The driver was very helpful for loading and unloading my luggages. Great service was provided.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Highly professional service from start to finish.

Couldn't fault the service we received. Mohammad was excellent. Arrived on time and communicated really well. Unfortunately he wasn't able to meet us at the arranged pick up point due to traffic (we were leaving an event at the National Bowl in MK), however, he promptly offered a suggestion and shared his location so he was easy to track down. Super friendly and drove well. Would highly recommend. It was a very professional service from start to finish - a very easy booking system.

August 10, 2024
Unprompted review
Taxi Price Compare logo

Reply from Taxi Price Compare

Hi Amy,

Thank you for your positive review! As a little gift, we would like to offer you £5 off your next booking in February using code TPC2025.

Thank You,
Team TaxiPriceCompare.

Rated 5 out of 5 stars

Great service from the driver

The driver messaged me whilst at the airport I was flying out from which was a great comfort that I had the drivers number.
My flight was delayed from landing at 1.35 to 4.45am. The driver was on time in picking us up even though our flight was delayed.

August 4, 2024
Unprompted review
Rated 3 out of 5 stars

Confirmation/Cancelation Issues

Two times now in two days you have created a huge dilemma for me. I'm traveling, I have ferry reservations and expensive reservations at other locations and twice now you have cancelled me last second and caused me to lose out on hundreds of dollars on late or missed reservations. You can't take a fare, confirm it and then cancel it within the hour of pickup. This is outrageously unacceptable! You need to start putting us in direct contact with our driver or taxi company upon booking so we know if theres a car on its way or a taxi booked for that matter.
Other then that, things worked out fine. The two last minute cancelations were a huge inconvenience.

Regards,

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Good service and fantastic driver

The company kept me updated and seemed careful to ensure good service.
The driver was outstanding. He was kind, friendly and understanding. He kept the ride smooth and comfortable. Can't rate him highly enough.

July 16, 2024
Unprompted review
Rated 1 out of 5 stars

Customer Service is terrible

Customer Service is terrible - difficult to contact anyone in case you need to amend the journey and you just have to hope the driver will turn up or get in touch ahead of the pick up as no contact information is given in advance.

July 11, 2024
Unprompted review

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