Taylor Rose Reviews 

7,160
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,995 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers enthusiastically praise the dedicated staff members for their exceptional professionalism, clear explanations, and consistently friendly attitudes during property transactions. People consistently note that solicitors are exceptionally responsive, extremely easy to reach, and genuinely committed to ensuring smooth home sales and purchases. Some reviewers were not happy with very slow response times, poor communication, and ongoing difficulties getting timely updates on their important cases. A few other people also felt that certain team members were unhelpful, leaving customer inquiries unanswered and causing frustrating, unnecessary delays throughout the process.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and prompt... See more

Service

Users describe positive interactions with service, highlighting exceptional professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting clear communication and... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting that staff members are... See more

User experience

Clients share positive opinions on user_experience, highlighting that staff members are incredibly helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Basically, the 5 star review is down to Atshaam our appointed solicitor. When we initially started with Taylor Rose, we sent everything to their portal prior to going on holiday only to find they kept... See more

Company replied

Rated 5 out of 5 stars

Thank you Theo for helping make our first home a reality. Your support was outstanding from start to finish. Always within reach and able to take our calls, proactive, transparent and willing t... See more

Company replied

Rated 5 out of 5 stars

We recently completed our remortgage with Taylor Rose and had the pleasure of working with Mrs Ashtar Abraham. She was incredibly friendly, professional, and helpful throughout the entire process. Sh... See more

Company replied

Rated 5 out of 5 stars

Complex divorce case with a draging financial settlement. Nadara Dharmakirthi and Ayuni Mudalige handled my remortgage process very well. I felt very supported throughout. Very pleased with the servic... See more

Company replied


Company details

  1. Lawyer
  2. Conveyancer
  3. Divorce Lawyer
  4. Employment Attorney
  5. Personal Injury Attorney
  6. Real Estate Attorney

Written by the company

Taylor Rose is a leading independent law firm with a strong reputation for providing expert legal advice and representation to individuals and businesses across the UK. With a team of over 1700 legal professionals working from multiple offices nationwide, we offer a comprehensive range of legal services, including Residential Property, Commercial Property, Corporate Law, Personal Injury, Clinical Negligence, Family Law, Business Crime, Employment Law, Immigration, Wills & Probate, Professional Negligence, Dispute Resolution, Contested Probate We are committed to delivering excellent client experience and are constantly monitoring feedback from our clients to help us improve our services. Our commitment to building strong client relationships and delivering exceptional service has earned us numerous awards and accolades including strong recognition in both the Legal 500 and Chambers & Partners. We pride ourselves on our ability to provide clear, practical advice and support throughout the legal process. Whether you're buying your first home, navigating a complex divorce, or facing a challenging employment dispute, our experienced solicitors are here to help. Taylor Rose has a proud heritage and a unique management structure unlike any other law firm, the firm's philosophy is to deliver smart, modern law. With a focus on innovation and technology, Taylor Rose is committed to providing efficient and accessible legal services.

Taylor Rose MW Smart Modern Law

Written by the company

We are committed to providing clear, concise legal advice.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(7,160)

1,949 reviews in the last 12 months

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Rated 5 out of 5 stars

A smooth house move due to the professional team at Taylor Rose

From the moment we were introduced to the team that would be carrying out the conveyancing for our house move we were blown away buy the efficiency, responsiveness and professionalism we were met with. This was our 10th house move over 38 years and we have always been frustrated with the service we have received in the past. This time Taylor Rose exceeded our expectations and have given us faith back in the conveyancing process.
We can honestly say that NEVER did we have to wait more than 24 hours for a response to any contact we made with the team, this was amazing to provide reassurance and peace of mind during what can be a long and anxiety provoking process at times. My wife has a brain injury and can find professionals do not take the time to explain things to her, not Taylor Rose they could not have been more compassionate, patient and helpful. We would highly recommend them to anyone looking for a legal team to help them with their house move.

July 31, 2026
Unprompted review
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Reply from Taylor Rose

Dear Amanda, thank you for your 5 star review, we appreciate your kind words and positive feedback, and we are pleased to know you would recommend us.

Rated 5 out of 5 stars

Tracey made the whole experience with…

Tracey made the whole experience with the sale of our property process quick, easy and painless.
She was very professional throughout and I would and have recommended her to many a friend and colleague.

July 31, 2026
Unprompted review
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Reply from Taylor Rose

Dear Sophia, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Tracey.

Rated 5 out of 5 stars

Highly recommend

Perfect service again from Chris Watson.
Have used Taylor Rose several times now for both selling and purchasing. Consistently great communication and they work hard to make the whole process as smooth as possible from the start to completion.

July 31, 2026
Unprompted review
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Reply from Taylor Rose

Dear John, thank you for your 5 star review regarding Chris, we appreciate you using the firm and look forward to working with you again in the future.

Rated 5 out of 5 stars

Professional

Professional, excellent communication, and gave me reassurance when it was needed. Open and honest. Listened.

August 6, 2026
Unprompted review
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Reply from Taylor Rose

Dear Freda, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

For a first time buyer

For a first time buyer, it was smooth.
Sometimes it would have been great to guide us through some of the understanding… however we know that is just from us being the first timers.

July 21, 2026
Unprompted review
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Reply from Taylor Rose

Dear Amy, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Excellent service

Professional, efficient, friendly, patient, prompt communication. Highly recommended!

July 30, 2026
Unprompted review
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Reply from Taylor Rose

Dear Sarah, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Emma was fantastic at supporting me…

Emma was fantastic at supporting me when buying my first home. She was very approachable, answered any questions and was easy to contact. Would definitely recommend.

August 3, 2026
Unprompted review
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Reply from Taylor Rose

Dear Olivia, thank you for your 5 star review regarding Emma, we appreciate you taking the time to leave your feedback and recommendations.

Rated 5 out of 5 stars

I couldn't recommend Taylor Rose highly…

I couldn't recommend Taylor Rose highly enough - especially Harley Sommer and Rebecca Goodier. They made the sale of my property as stress free as possible, despite having to deal with a particularly difficult management company.
They kept me updated every step of the way, always making sure I knew what was happening and what the next steps were. Their communication, professionalism and support throughout the process were excellent. I genuinely couldn't have asked for better help from these two. Thank you both for making what could have been a very stressful experience so much easier!

August 6, 2026
Unprompted review
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Reply from Taylor Rose

Dear Alex, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Harley and Rebecca.

Rated 5 out of 5 stars

Great suppor and competitive price.

Complex divorce case with a draging financial settlement. Nadara Dharmakirthi and Ayuni Mudalige handled my remortgage process very well. I felt very supported throughout. Very pleased with the service. Price competitive. PS: I have to add that they waited for more than 3 months for the process to start properly due to court proceedings and they did not made me feel awkward. I highly recommend.

August 3, 2026
Unprompted review
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Reply from Taylor Rose

Good morning, thank you for your 5 star review regarding Nadara and Ayuni, we appreciate you taking the time to leave your feedback and your recommendations.

Rated 5 out of 5 stars

Top Class Service

Taylor Rose were recommended to us by the estate agent that sold our property. We really didn’t know what to expect as we had not sold a property for 32 years. Taylor Rose were absolutely amazing from start to finish. A huge shout out to our solicitor, Chloe Lush who looked after us throughout the whole process. She was so efficient in everything she did. Any question we asked, Chloe immediately answered them. We honestly cannot thank her enough. She really made such a stressful process more manageable. I would highly recommend Taylor Rose.

July 29, 2026
Unprompted review
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Reply from Taylor Rose

Dear Bernadette, thank you for your 5 star review regarding Chloe, we appreciate your recommendations.

Rated 5 out of 5 stars

Exceptional conveyancing service

I recently used Taylor Rose for my conveyancing, and I couldn’t be happier with the experience. From the initial consultation to the finalisation of my property sale and purchase, their team provided professional, transparent, and efficient service.

What stood out:

Clear communication: They kept me updated at every stage.
Attention to detail: Every document was reviewed meticulously, ensuring no delays or issues arose.
Proactive approach: They anticipated potential problems and resolved them before they became obstacles.
Value for money: The fees were reasonable, and I felt confident knowing I was in capable hands.
Special thanks to Elise Evans for her patience, expertise, and dedication. I highly recommend Taylor Rose to anyone needing conveyancing services.

July 31, 2026
Unprompted review
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Reply from Taylor Rose

Dear Claire, thank you for your 5 star review, we appreciate your feedback and we are pleased to know you would recommend Taylor Rose.

Rated 5 out of 5 stars

Efficient and friendly conveyancing

Ellie was our conveyancing solicitor with Taylor Rose and oversaw a very swift move for us. We always felt that everything was in hand and we were quick to be contacted if we needed to do anything or complete any actions.

The rest of the team that assisted - we had regular contact and support from Niah and Victoria - were helpful and friendly.

Overall this was a great experience and I would recommend Taylor Rose for their conveyancing work.

July 30, 2026
Unprompted review
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Reply from Taylor Rose

Dear Greg, thank you for your 5 star review, we appreciate you taking the time to leave you positive feedback regarding Ellie.

Rated 1 out of 5 stars

Doesn't even deserve 1 star

Doesn't even deserve 1 star! Absolutely appalling service, no sense of urgency, lack of communication and common sense. WOULD NOT RECOMMEND!!

July 1, 2026
Unprompted review
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Reply from Taylor Rose

Good morning, i am sorry to read of your negative review, please can you email client.care@taylor-rose.co.uk with further details to enable the team to investigate.

Rated 5 out of 5 stars

I went with Humzah Sherwani at Taylor…

I went with Humzah Sherwani i at Taylor Rose Solicitors to handle the sale of my Nans house, after the estate agents recommended him, and I’m so glad I did. He was incredibly efficient, he emailed me straight away, took care of everything related to the house sale, and I didn’t have to ask a single question. The whole process was so smooth, fantastic service from start to finish.

July 30, 2026
Unprompted review
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Reply from Taylor Rose

Hi Sumayyah, thank you for your 5 star review regarding Humzah. We appreciate you taking the time to leave us positive feedback.

Rated 1 out of 5 stars

Spent more time trying to sell an insurance policy than it took to check it wasn't needed.

Three page letter received full of dire predictions if an insurance policy was not purchased to cover the possibility of a problem as there was no building regulation certificate for the boiler installation. Pushed back, and within 12 minutes they had verified the boiler installation online with Gas Safe. Must have taken longer to compose the letter in the first place!

August 5, 2026
Unprompted review
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Reply from Taylor Rose

Hi Stephen, we are sorry to hear of your concerns. If you would like to discuss this matter with our Client Care Team, please contact them at Client.Care@taylor-rose.co.uk with the full details of your concerns and they would be happy to discuss this with you further

Rated 4 out of 5 stars

Responsive and professional

Inevitably there is a vast amount of information to be got over to clients, which can seem burdensome to anyone not used to the process. Taylor Rose succeeded in being fairly helpful. But perhaps it would be possible for them to grade things so that all that is most important can be flagged and so dealt with more promptly and quickly. My only other comment is that jargonistic terms and language ought to be avoided or, when unavoidable, explained or clarified.

July 7, 2026
Unprompted review
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Reply from Taylor Rose

Hi Alec, thank you for your 4 star review. Your comments have been passed on internally and we appreciate your feedback.

Rated 5 out of 5 stars

Excellent work

The exchange and completed with in two months, and Bulent was brilliant throughout the entire process. He maintained excellent communication, regularly updated me on the progress, and ensured everything was completed smoothly and efficiently. I highly recommend his service.

July 29, 2026
Unprompted review
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Reply from Taylor Rose

Hi Presanna, thank you for your 5 star review regarding Bulent. We are pleased to hear he kept you updated and ensure everything was completed smoothly and efficiently!

Rated 4 out of 5 stars

The service was great

The service was great, however I gave 4 stars as there was no mention regarding success fees other than at the beginning and when we got to the end I had to pay a 60% success fee but when I'd asked about fees towards the end of the process this part wasn't mentioned - it was only when we finalised payments that it popped up. Otherwise, I was very happy with the service and the support I received.

July 28, 2026
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Reply from Taylor Rose

Hi, thank you for your review. We're pleased to hear that you found our teams service was great. We acknowledge your feedback and will ensure that this is passed on internally for future improvement.

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