TC Harrison Group - TC Harrison Ford St Neots Reviews 618

TrustScore 4.5 out of 5

4.7

Cambridge Street, PE19 1JL St Neots, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lovely staff put my mind at rest immediatly, when I went to get my Synt re-set. I had used the Map Upgrade on Ford website - and it virtually wiped out my Sync functions - no sat nav, no phones ,... See more

Rated 5 out of 5 stars

I am writing on behalf of my wife and myself to commend all your team and St Neots branch of TC Harrison Ford for then latest MOT visit to my wife's Ford EcoSport, and for all the sales and service... See more

Rated 5 out of 5 stars

This is for TC Harrison Ford St. Neots - Excellent service and customer care! I had my car serviced yesterday. Very friendly, able to drop off and pick up car at my convenience. No pressure given to t... See more

Rated 5 out of 5 stars

Having bought many cars over the years and dealt with several Ford dealerships, I received a first class customer experience from the Sales team (Nigel and Paul) at TCH Ford St Neots. From the ease in... See more


Company details

  1. Car Dealer
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Inspection Station
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

TC Harrison Group was founded in 1931 by Thomas 'Cuth' Harrison and has since grown into one of the country's largest family owned dealer groups. With family values and excellent customer service at the heart of our business, we aim to delivery an exceptional experience for each and every visitor. Every year we assist thousands of Ford, Omoda, Jaecoo and KGM owners and new customers in finding, purchasing and maintaining their preferred vehicle. Visit us to choose a brand new or approved used Ford car or commercial vehicle. We can also offer you tailored finance and servicing deals with any model. Throughout your ownership of a TC Harrison supplied vehicle, you'll be supported by our accident repair, maintenance and MOT services, with genuine Ford parts and accessories available to fit your model perfectly. As well as our main Ford dealership at Pride Park in Derby, we have showrooms, parts centres and servicing centres in five other locations. You can contact us in Huntingdon, Spalding, Burton, as well as our multi-franchise site at Peterborough housing Ford, Ford Transit Centre, Omoda and Jaecoo all on one site. You can also visit us at our newly refurbished KGM dealership located in Spalding. TC Harrison is celebrating 95 years in the motoring industry in 2026, and we're continuing to go from strength to strength. Our comprehensive knowledge of vehicle sales, parts and servicing is combined with the warm and friendly service provided by each member of our team.


Contact info

  • Cambridge Street, PE19 1JL, St Neots, United Kingdom

  • 01480 401480

4.7

Excellent

TrustScore 4.5 out of 5

618 reviews

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Replied to 25% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Excellent service

I had recently bought a car from Nigel at TC Harrison and this car became unsuitable for my change in needs. Nigel helped me into a new car which I did not think would have been possible, a beautiful Focus ST. A fantastic customer service for which I am very grateful. Thank you Nigel!

March 6, 2025
Rated 2 out of 5 stars

Lacking Communications

Good for buying a car. Near useless for support. I have tried to telephone TCH in St.Neots for a price on a Mondeo fuel cap. No one answered, so left a message. Never got a reply. I have recently emailed them asking a question on the Ford EcoBlue engines. Never got a reply.

Waste of time

February 26, 2025
Unprompted review
Rated 4 out of 5 stars

Happy with my new car

Paul was very patient with me and answered all of my many questions. I was reluctant to part with the car I was used to driving, but I am now happy with the Puma and love the reversing cameras which makes parking so much easier.

January 27, 2025
Rated 5 out of 5 stars

Excellent customer service

This is for TC Harrison Ford St. Neots - Excellent service and customer care! I had my car serviced yesterday. Very friendly, able to drop off and pick up car at my convenience. No pressure given to take any extra costed services. Made me feel welcome and valued. Thank you!

January 8, 2025
Unprompted review

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