An experienced traditional non pushy salesman who felt genuinely interested in helping. Tony Mahan was a pleasure to deal with. Having worked previously in the motor trade myself, he was like a bre... See more
Company replied
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Review summary
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Ethan couldn't have been more helpful. He was attentive without being pushy and very patient with us as we navigated our way around our fist purchase of an electric car. His knowledge enabled us to fe... See more
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The process was efficiently and professionally handled from the start by Matt LeFarge. Dealing with aged EV newbies was sympathetically done, from test drive to handover. Any issues subsequently... See more
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We were greeted by Maria on the Sunday just as the showroom was closing but she still answered a few questions we had. Because of this we returned to see her on Monday. Maria was very informative an... See more
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Company details
- Car Dealer
- Auto Body Shop
- Auto Dent Removal Service
- Car Inspection Station
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
TC Harrison Group was founded in 1931 by Thomas 'Cuth' Harrison and has since grown into one of the country's largest family owned dealer groups. With family values and excellent customer service at the heart of our business, we aim to delivery an exceptional experience for each and every visitor. Every year we assist thousands of Ford, Omoda, Jaecoo and KGM owners and new customers in finding, purchasing and maintaining their preferred vehicle. Visit us to choose a brand new or approved used Ford car or commercial vehicle. We can also offer you tailored finance and servicing deals with any model. Throughout your ownership of a TC Harrison supplied vehicle, you'll be supported by our accident repair, maintenance and MOT services, with genuine Ford parts and accessories available to fit your model perfectly. As well as our main Ford dealership at Pride Park in Derby, we have showrooms, parts centres and servicing centres in five other locations. You can contact us in Huntingdon, Spalding, Burton, as well as our multi-franchise site at Peterborough housing Ford, Ford Transit Centre, Omoda and Jaecoo all on one site. You can also visit us at our newly refurbished KGM dealership located in Spalding. TC Harrison is celebrating 95 years in the motoring industry in 2026, and we're continuing to go from strength to strength. Our comprehensive knowledge of vehicle sales, parts and servicing is combined with the warm and friendly service provided by each member of our team.
Contact info
Stadium View, Pride Park, DE24 8JH, Derby, United Kingdom
- digital@tchgroup.co.uk
- www.tch.co.uk
4.8
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically takes over 1 month to reply
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We experienced exceptional customer…
We experienced exceptional customer service at TC Harrison Derby. From the moment we met him Tony Mahan inspired trust. His affable and friendly approach made the whole process very enjoyable. We would certainly look here first when buying another car.
June 13, 2026
Reply from TC Harrison Group
Thank you for your wonderful feedback! We're so glad Tony made your experience enjoyable. We look forward to welcoming you again. Thank you for choosing TC Harrison!
Excellent sales service.
June 14, 2026
Reply from TC Harrison Group
Thank you for your great feedback! We're so glad to hear you received excellent sales service. Thank you for choosing TC Harrison!
Very helpful Tom the sale person…
Very helpful Tom the sale person offered absolutely outstanding customer service was able to answer any questions that arose made the whole experience really easy
June 13, 2026
Reply from TC Harrison Group
Thank you for your great feedback! We're so glad to hear Tom provided outstanding service and made the whole experience easy. Thank you for choosing TC Harrison!
Fabulous service from start to finish
Fabulous service from start to finish. This was our 2nd car from TC Harrison Huntingdon and 3rd from TC Harrison. We tend to keep our cars awhile. Dan regularly checked in once I contacted them. My previous car had been written off so was waiting for insurers. Once we were ready to proceed, the car I picked was ready 2 days after I test drove. I feel I have peace of mind that’s it’s a good used car by purchasing from a Ford main dealer.
June 11, 2026
Reply from TC Harrison Group
Thank you for your wonderful feedback! We're so glad to hear Dan kept you well informed and that everything ran smoothly from test drive to collection. Enjoy your car, and thank you for choosing TC Harrison!
Great friendly knowledgeable service.
June 10, 2026
Reply from TC Harrison Group
Thank you for your kind feedback! We're so glad to hear you received friendly and knowledgeable service. Thank you for choosing TC Harrison!
Fantastic garage
Maria who sold me my car was just amazing such a lovely experience from 1st talking to her to collecting the car. All the staff at the garage are so friendly. Wouldn't go anywhere else. Would highly recommend this garage.
June 13, 2026
Reply from TC Harrison Group
Thank you for your wonderful feedback! We're so glad Maria made your experience so enjoyable and that our team were friendly throughout. We really appreciate your recommendation. Thank you for choosing TC Harrison!
Fiesta purchase. without being…
The rep was helpful without being pushy. He would have had a five if it wasn't for him not telling us that we couldn't pay the balance by credit card.
Otherwise plenty of explanations at each stage.
June 6, 2026
Reply from TC Harrison Group
Thank you for your feedback! We're glad to hear you found our service helpful and informative, and we appreciate your comments about the payment process as it helps us improve. Thank you for choosing TC Harrison!
Good service from start to finish…
Good service from start to finish although there was a delay in finish with myself having to return to T C Harrison due to having 2 different number plates on my new car. This was rectified by a member of staff on my return to the garage. Member of staff offered me coffee and helped by me not having to get out my car as disabled.
June 6, 2026
Reply from TC Harrison Group
Thank you for your feedback! We're glad to hear you received good service and that our team was helpful, especially accommodating your needs. We also appreciate your patience with the issue, and we're pleased it was resolved quickly. Thank you for choosing TC Harrison!
I bought my first car with TC harrison
I bought my first car with this dealership. The service was professional and friendly. My car is exactly as expected, and also the team are really informative and made me confident in my decision when buying the car. No stone left unturned in terms of information given to me about the car/finance and the warranty etc. I felt looked after as a customer.
April 17, 2026
Reply from TC Harrison Group
Thank you for your wonderful feedback! We're so glad to hear your first car buying experience was professional, friendly, and informative, and that you felt confident and well looked after throughout. Thank you for choosing TC Harrison!
Great service
Great service from start to finish and a nice surprise that our car was delivered sooner than expected. Fatima was very informative and helpful as were all staff we dealt with at the dealership.
June 7, 2026
Reply from TC Harrison Group
Thank you for your wonderful feedback! We're so glad to hear you received great service from start to finish and that your car arrived sooner than expected. It's great to hear Fatima and the team were so helpful. Thank you for choosing TC Harrison!
Reply from TC Harrison Group
Thank you for your kind feedback! We're so glad to hear you found the process hassle-free and our team friendly and helpful. Thank you for choosing TC Harrison!
Pro experience from front to back from…
Pro experience from front to back from TC Harrison Ford Dealers Burton on Trent
Polite and swift sorting my new Ford Capri in super quick time and synced with my Elec car charge point with Ohme.
June 11, 2026
Reply from TC Harrison Group
Thank you for your great feedback! We're so glad to hear you had a smooth and professional experience and that everything was sorted so quickly. Thank you for choosing TC Harrison!
Very helpful and friendly staff all…
Very helpful and friendly staff all round from helping disabled person though doors to front desk staff and sales team
June 8, 2026
Reply from TC Harrison Group
Thank you so much for taking the time to review TC Harrison.
Reply from TC Harrison Group
Thank you so much for taking the time to review TC Harrison.
Mr Walford was very friendly and…
Mr Walford was very friendly and helpful help us all the way through and kept us up to date until we picked the car up and got intouch after to make sure we were happy with it
June 10, 2026
Reply from TC Harrison Group
Thank you so much for taking the time to review TC Harrison.
The whole process went very smoothly. Malcolm was very helpful in setting the new car up.
The whole process was very easy and went smoothly.
June 2, 2026
Reply from TC Harrison Group
Thank you so much for taking the time to review TC Harrison.
Great experience
Maria was really helpful she worked with us to understand what we wanted and helped us achieve it.
June 8, 2026
Reply from TC Harrison Group
Thank you so much for taking the time to review TC Harrison.
An excellent experience
Very professional and efficient, a smooth process from start to finish
June 10, 2026
Reply from TC Harrison Group
Thank you so much for taking the time to review TC Harrison.
Adrian made everything so clear and…
Adrian made everything so clear and easy to understand the process of buying and exchanging my cars.
June 10, 2026
Reply from TC Harrison Group
Thank you so much for taking the time to review TC Harrison.
Very accomodating
June 4, 2026
Reply from TC Harrison Group
Thank you so much for taking the time to review TC Harrison.
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