TeamSport Karting Reviews 

968
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 156 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff members are extremely welcoming, friendly, and provide wonderful support during their karting sessions. Many people also appreciate the well-organized tracks, stating that the overall environment delivers plenty of fun and excitement for everyone involved. However, some customers also noted frustrating issues with high prices, expensive food items, and unexpected extra expenses for equipment. Visitors occasionally experienced annoying delays before races began along with frequent track stoppages due to strict rules or incidents. A few individuals additionally felt disappointed by poor customer service interactions when trying to resolve their complaints.

What people talk about most

Staff

People report ambiguous experiences with staff, highlighting both wonderful support and frustrating... See more

User experience

Customers consistently note ambiguous experiences with user experience, highlighting both positive and... See more

Service

Clients share ambiguous opinions on service, reflecting a mix of frustration and satisfaction. Many reviewers... See more

Price

Consumers find price to be a major source of frustration due to high costs and unexpected expenses. Reviewers... See more

Customer service

Users describe ambiguous interactions with customer service, reflecting a wide split in experiences. While... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Booking in complicated with the staff more concerned with mumbling over the computer rather than explaining things to us. Hidden expenses with gloves and balaclavas £30 for 4 of us. The devil is in d... See more

Company replied

Rated 3 out of 5 stars

Took my 8 year old to the Basildon Team Sport today, he has been to another brach a few times, this was first time at this venue, was very disorganised, they had new staff who didnt rwally know the ro... See more

Rated 4 out of 5 stars

As a long time Karter at TeamSport I'd say it's mostly been a positive experience, aside from the odd entitled staff member or faulty track sessions/Karts I genuinely do enjoy myself. The price probab... See more

Rated 4 out of 5 stars

Had a great evening tonight racing. Staff were very good with Xenia talking us through some very helpful things for a better experience for when we next come back. Only bad bit was one of the other d... See more


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3.2

Average

TrustScore 3 out of 5

968 reviews

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3.2

All reviews

(968)

151 reviews in the last 12 months

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Rated 5 out of 5 stars

Karts are rubbish, everything else is great!

Staff were absolutely fantastic at the Gosport track, the track is also great, my only two issues are that the Karts they have at the Gosport track really are awful, I raced three times this evening and I had two different Karts completely cut out on me, the third kart I used, the steering was so stiff that I really struggled to even turn the Kart, as a regular visitor, I find this deeply frustrating. My second issue is that the building really needs some TLC, with lights not working and general tatty defects, the facility was clean but just a bit outdated

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Overpriced, Rude Staff & Completely Ruined Experience — Read Before Booking


We booked for 8 people expecting a fun karting experience, but it was a complete disappointment. The staff, including the assistants and manager, were extremely rude and acted like they were trying to ruin our fun instead of helping. We paid a high price, but most of the session was interrupted again and again with unnecessary restrictions and constant distractions from the staff.

Nothing about these strict rules and interruptions was clearly mentioned on the website before booking. If they have so many restrictions, customers should be informed properly in advance — not after paying. Instead of enjoying the time we paid for, we were made to feel annoyed, stressed, and uncomfortable the whole time.

The track space is small, the quality does not match the high price, and the staff attitude makes the experience even worse. It felt like they were more focused on controlling us than giving us a fun experience.

If you are looking for fun, this is NOT the place — it’s expensive, restrictive, and badly managed. I do not recommend this to anyone.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

Tells lies and books for closed time.

Took my booking took my payment then 2 days before I was due to race they changed the booking but they changed it because they had allowed me to book when they are closed.

But that was not the reason they said in the email they like to tell lies and accept bookings that they know they are unable to oblige.

October 2, 2025
Unprompted review
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Reply from TeamSport Karting

Thank you for taking the time to share your feedback. We’re very sorry to hear about the issues surrounding your booking and the change to your event date.

This certainly isn’t the experience we want for our guests, and we apologise for any confusion or frustration caused by the situation. We’d really like to look into what happened here and make things right.

Please could you contact us directly at customer.care@team-sport.com with your booking details, and a member of our crew will review this for you.

Rated 5 out of 5 stars

Crawley Well done …. Currently visiting Crawley with my son…

Currently visiting Crawley with my son Edward.
Very impressed with the helpful staff the organisation and atmosphere. Well done to all concerned.

September 29, 2025
Unprompted review
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Reply from TeamSport Karting

Thanks so much for sharing your experience with us. It’s awesome to hear your feedback regarding our team and facilities! We look forward to welcoming you back again soon.

Rated 2 out of 5 stars

A little unsafe due to others actions

During the race it was clear that a few individuals did not pay attention to the safety briefing as their driving resulted in crashing into other participants, this led to othered spinning off or crashing and creating pileups. Effectively making the race unsafe for other participants. Unfortunately the stewards did not stop or black flag these individuals which effectively ruined the race for all others. I stopped my race to go into the pits and speak with a member of staff. This resulted in at the end of the race persons being spoken to. It was clear between races that other participants felt the same way, some having travelled several hours to enjoy this event. It was a shame the staff did not intervene as is their safety briefing.

September 27, 2025
Unprompted review
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Reply from TeamSport Karting

Thank you for sharing your experience with us. We want all of our guests to have a great experience and we’re really sorry to hear that you were unhappy with the service you received. If you have not already done so, please could you contact us directly at customer.care@team-sport.com with your event details and a member of the crew will be able to review your experience further for you.

Rated 4 out of 5 stars

Samantha at the Acton track was …

Samantha at the Acton track was lovely, thank you for helping make my son's birthday special and for the fun helmet covers. We had a blast!

September 27, 2025
Unprompted review
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Reply from TeamSport Karting

Thanks so much for sharing your experience with us. It’s awesome to hear your feedback regarding our team and facilities! We look forward to welcoming you back again soon.

Rated 2 out of 5 stars

Warrington Branch TeamSport Karting

Warrington Branch.
Managers showing intro was spot on and looked for interaction. Then it just lacked any care to detail. I came in on Black flag, they didn’t know why. Came in as brakes weren’t correct, staff just chatting. Then to polish it off, went back for camera view and was given two wrong codes from a girl who didn’t really look bothered at all. Receptionist was spot on and full of enthusiasm.
Enjoyed the drive but that was it.

September 24, 2025
Unprompted review
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Reply from TeamSport Karting

Thank you for sharing your experience with us. We want all of our guests to have a great experience and we’re really sorry to hear that you were unhappy with the service you received. If you have not already done so, please could you contact us directly at customer.care@team-sport.com with your event details and a member of the crew will be able to review your experience further for you.

Rated 5 out of 5 stars

Always a pleasure at Cardiff Teamsport

Always a pleasure at Cardiff Teamsport, Scott and the team were excellent as always. There were a few new faces but they were just as engaging as the rest of the team and made us feel very welcome, Keep up the good work
And a final note Ellie behind the bar was a star she put up with our banter and took it as a laugh as intened

September 21, 2025
Unprompted review
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Reply from TeamSport Karting

Thanks so much for sharing your experience with us. It’s awesome to hear your feedback regarding our team and facilities! We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

TeamSport Bristol amazing staff

Took a young lad who are support with learning difficulties to do go karting at TeamSport the Bristol branch the team at Bristol teamsport were absolutely amazing so patient with my service user and they were so helpful and made him feel very special and so welcome and took the time out to explain everything slowly and nicely they even gave him a Father Christmas hat to wear on his helmet- as he believes he is the real Father Christmas and dresses as Santa Claus every day.
By doing this they made my service users day. Highly recommend this place and I forgot my expensive Work Phone there by accident, when calling it one of the dedicated staff at TeamSport Bristol answered it and reassured me they would put it away safely and I was able to collect it the next day such a great team of youngsters that make it’s so worthwhile thank you team sport Bristol 

September 16, 2025
Unprompted review
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Reply from TeamSport Karting

Thanks so much for sharing your experience with us. It’s awesome to hear your feedback regarding our team and facilities! We look forward to welcoming you back again soon.

Rated 2 out of 5 stars

Dissatisfied with Minor Additions

I loved the actual karting but we didn’t get our dash cam footage and I was very disappointed. I would suggest for that to be fixed for next time people want dash cam footage. Therefore I am giving you a 2 star for the dissatisfaction. Also boost button didn’t work on adult cars to.

September 20, 2025
Unprompted review
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Reply from TeamSport Karting

Thank you for sharing your experience with us. We want all of our guests to have a great experience and we’re really sorry to hear that you were unhappy with the service you received. If you have not already done so, please could you contact us directly at customer.care@team-sport.com with your event details and a member of the crew will be able to review your experience further for you.

Rated 5 out of 5 stars

Loved the Watford track

I visited the Watford track and it was exhilarating. The indoor two floored circuit has a bit of everything that you need for a lively race. 2x 15 minute sessions do seem to flyby but that's what happens when you're having so much fun! Daniel our instructor was brilliant, he provided clear instructions whilst having a good sense of humour, bringing the group together, which adds to the experience. Furthermore his half time tips managed to get me 4 seconds off my best lap time! Big respect to Daniel keep it up and I'll deffo be seeing you guys again soon.

September 19, 2025
Unprompted review
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Reply from TeamSport Karting

Thanks so much for sharing your experience with us. It’s awesome to hear your feedback regarding our team and facilities! We look forward to welcoming you back again soon.

Rated 3 out of 5 stars

Kind of ok.

Booking in complicated with the staff more concerned with mumbling over the computer rather than explaining things to us. Hidden expenses with gloves and balaclavas £30 for 4 of us. The devil is in details where staff need to be informative right from the start of arrival, not just in the safety briefing. With the amount it costs, it needs top notch customer experience.
Very short time on track.

September 6, 2025
Unprompted review
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Reply from TeamSport Karting

Thanks so much for sharing your experience with us. I’m really sorry to hear that your event was affected by these issues. Your comments have been passed onto our track team so we can review these matters further and improve our services to avoid re-occurrence. Should you wish to discuss your experience with a member of our team, please do not hesitate to e-mail us at info@team-sport.co.uk. We look forward to welcoming you back again soon.

Rated 2 out of 5 stars

Unsure if we’ll be back

Went for two sessions with my son, 1st session was good. 2nd session didn’t even manage to get a fast lap in as there were too many on the track and everyone was just spinning out all the time.

Also wanted to mention that I was allocated a kart which I sat in, then was told to move as they changed their mind and said I got in the wrong one, but were adamant it was my fault.

Not sure whether we’ll be back.

September 6, 2025
Unprompted review
TeamSport Karting logo

Reply from TeamSport Karting

Thank you for sharing your experience with us. We want all of our guests to have a great experience and we’re really sorry to hear that you were unhappy with the service you received. If you have not already done so, please could you contact us directly at customer.care@team-sport.com with your event details and a member of the crew will be able to review your experience further for you.

Rated 1 out of 5 stars

I would have chosen minus 10 if it was…

I would have chosen -10 if it was possible - 1 star is too much for TeamSport Karting

Absolutely terrible customer service. We had to reduce our group from 14 to 12 people and they flat-out refused to refund us for the two seats we didn’t use. On top of that, their website failed to apply the 10% discount that was clearly advertised, and when I queried this, I was told the best they could do was offer a credit.

This feels like nothing more than a money grab. Instead of working with their customers, they hide behind rigid policies and leave you out of pocket.

Save yourself the hassle and frustration – don’t make the mistake of dealing with this company.

September 5, 2025
Unprompted review
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Reply from TeamSport Karting

Thank you for sharing your experience with us. We want all of our guests to have a great experience and we’re really sorry to hear that you were unhappy with the service you received. If you have not already done so, please could you contact us directly at customer.care@team-sport.com with your event details and a member of the crew will be able to review your experience further for you.

Rated 5 out of 5 stars

Great to be able to race with the…

Great to be able to race with the grandkids, staff were marvellous & organisation was 1st class. 👍😀🏁🏆
Coventry.

September 1, 2025
Unprompted review
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Reply from TeamSport Karting

Thanks so much for sharing your experience with us. It’s awesome to hear your feedback regarding our team and facilities! We look forward to welcoming you back again soon.

Rated 4 out of 5 stars

Great experience

Great experience! Karts are fast and safe! Would definitely recommend

August 31, 2025
Unprompted review
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Reply from TeamSport Karting

Thanks so much for sharing your experience with us. It’s awesome to hear your feedback regarding our team and facilities! We look forward to welcoming you back again soon.

Rated 1 out of 5 stars

Can’t even book as website sh1t3

Tried to book online and offered a 7pm slot today. Tried to book it and wasn’t available…. Checked for tomorrow and offered midday, tried to book, not available…. Tried the 2pm for tomorrow, not available! Went to contact page, phone lines close at half 5 so can’t call… online chat, sent a message, chat bot only can’t contact an agent as we are closed. Want to make it any harder to take £200 for half hour kating?! Waste of time. Richard Chalker.

August 31, 2025
Unprompted review
TeamSport Karting logo

Reply from TeamSport Karting

Thank you for sharing your experience with us. We want all of our guests to have a great experience and we’re really sorry to hear that you were unhappy with the service you received. If you have not already done so, please could you contact us directly at customer.care@team-sport.com with your event details and a member of the crew will be able to review your experience further for you.

Rated 5 out of 5 stars

Super fun

Amazing day at Coventry - karts are fast and would go again

August 29, 2025
Unprompted review
TeamSport Karting logo

Reply from TeamSport Karting

Brilliant to hear your feedback and how much you enjoyed racing with us! We look forward to seeing you again soon.

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