TeamViewer Reviews 123,338

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 12,147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its excellent user experience, highlighting its ease of use, stability, and speed. Many appreciate the app's reliability for remote access and support, often mentioning its effectiveness in helping others or managing personal devices. The service is consistently described as convenient and efficient, with many users valuing the free personal use option. However, some people mentioned issues with the website, specifically regarding connection stability and unexpected disconnections, sometimes leading to requests for license purchases. A few other people also felt that the process for initial access could be complex or that the display size was difficult to adjust.

What people talk about most

User experience

Customers consistently express satisfaction with the user experience, highlighting its ease of use, intuitive... See more

Application

Clients share positive opinions on the app, with many praising it as an amazing and excellent remote access... See more

Product

Reviewers highlight positive aspects of the product, particularly its effectiveness and free personal use.... See more

Website

Users describe ambiguous interactions with the website. While many praise its ease of use, clean interface,... See more

Service

Reviewers express high satisfaction with the service, highlighting its convenience, speed, and ease of use.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

nearly lag free. i only have consumer grade DSL. your relay servers are nice. all functions including keyboard from client to host working. including drag and drop on host and all other mouse actions.... See more

Company replied

Rated 5 out of 5 stars

It's really stable. Initial access was a bit complex but very useful for remote connection to the observing PC in my backyard observatory. Saves a lot of time, though file transfer tends to be slow, p... See more

Company replied

Rated 5 out of 5 stars

This app is fantastic for supporting friends through remote access. It's a great way to assist those with limited or no technical knowledge. They can see exactly what’s happening on their screen in re... See more

Company replied

Rated 5 out of 5 stars

TeamViewer is a really useful remote access tool. It’s easy to use, works smoothly, and the connection is quite stable. I can easily control another PC or help someone remotely without any hassle. Ov... See more

Company replied


Company details

  1. Software Company
  2. Computer Security Service
  3. Software Vendor

About TeamViewer

Written by the company

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. 

Today, around 645,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium-sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners.

Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

TeamViewer – One Click Away from Easy Remote Support

Written by the company

Secure remote access and support
TeamViewer Remote is the world’s most trusted remote access, control and support solution, designed to save you time and money by enabling you to connect to any device, any time, any place. With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever.
TeamViewer Tensor - Engineered for enterprise
TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

123K reviews

5-star
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Rated 5 out of 5 stars

Wonderful tool!

Wonderful tool to help my 87 years old mother, who lives distante, whenever she is in trouble with her computer.

May 5, 2026
TeamViewer logo

Reply from TeamViewer

Hello Antonio Jose Varanda,
We are happy to read about your positive experience with our software.
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hello Vandoelson Sousa,
We are happy to read about your positive experience with our software.
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

Used TeamViewer to support my aunt…

Used TeamViewer to support my aunt remotely. I will use it again in the future for personal use!

May 5, 2026
TeamViewer logo

Reply from TeamViewer

Hi Sebastien V,
Thank you for sharing your positive experience with our software!
We really appreciate it!
Have a nice day,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Sergio,
We are happy to have you on board! 🙏
We wish you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

Great product

Great Product to give support to teammates remotely

May 5, 2026
TeamViewer logo

Reply from TeamViewer

Hello Guillermo Roaro,
We are happy to read about your positive experience with our software.
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

GOOD

Very Good!!!!!!!!!!!

May 5, 2026
TeamViewer logo

Reply from TeamViewer

Hello Martin Wong,
We are very glad to hear that you are satisfied with our software. Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hello Diorama Putra A,
We are very glad to hear that you are satisfied with our software. Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Fernando Druker,
We are happy that you chose TeamViewer as your remote control solution!
Wishing you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

5 star experience

awesome experience.

May 5, 2026
TeamViewer logo

Reply from TeamViewer

Hi rdwan,
Thank you for your positive feedback! We are happy to count you among our keen users.
Have a wonderful day,
Your TeamViewer team

Rated 5 out of 5 stars

TeamViewer is top rate remote control…

TeamViewer is top rate remote control software. I use it to work on two different home systems. The free version is full featured and incredibly valuable.

I just found out that the Fortune 50 company I work for also uses Team View for our helpdesk managing over 240k endpoints.

May 5, 2026
TeamViewer logo

Reply from TeamViewer

Hello Paul Dysart,
Thank you for your valuable feedback! We appreciate your support!
Have a great day,
Your TeamViewer team

Rated 5 out of 5 stars

good experience

good experience

May 5, 2026
TeamViewer logo

Reply from TeamViewer

Hi Carroll,
Thank you for liking TeamViewer! 👍
We hope that you continue to enjoy using TeamViewer!
Have a great day!
Best,
Your TeamViewer team

Rated 5 out of 5 stars

Impressive

Impressive! Beautiful tetching possibilities!

May 5, 2026
TeamViewer logo

Reply from TeamViewer

Hello Stefan Popovici,
Thank you for recommending us and for your support!
Have a great day,
Your TeamViewer team

Rated 4 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Asad,
Thank you for your feedback! We’re glad to hear things are working well for you. If you ever need tips, guidance, or have suggestions to make your experience even better, feel free to visit the TeamViewer Community: https://community.teamviewer.com
We appreciate you being with us!
Best,
Ying/TeamViewer

Rated 4 out of 5 stars

Its good

Its good, but with the free version you get the "buy" message all the time, its annoying and gets stuck

May 5, 2026
TeamViewer logo

Reply from TeamViewer

Hello Support TBX,

Thank you for your review

We are sorry that the purchase messages in the free version are intrusive and disruptive.

We'll review this to improve the user experience.

Best,

Valeria/TeamViewer

Rated 5 out of 5 stars

easy and simple!

May 5, 2026
TeamViewer logo

Reply from TeamViewer

Hi ken,
Thank you for taking the time to leave us a positive review. We are glad that you are enjoying our software and we wish you a pleasant day!
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

top Quality

top Quality

May 5, 2026
TeamViewer logo

Reply from TeamViewer

Hello Sven Heermann,
Thank you for your support!
Best regards,
Your TeamViewer team

Rated 5 out of 5 stars

help of my cousine without break…

help of my cousine without break compleeted. Yust perfect

May 5, 2026
TeamViewer logo

Reply from TeamViewer

Hi Joachim Jäger,
We are happy that you chose TeamViewer as your remote control solution!
Wishing you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

Easy to get going and all the…

Easy to get going and all the functionality I need!

May 5, 2026
TeamViewer logo

Reply from TeamViewer

Hi Greg Donovan,
We are happy to have you on board! 🙏
We wish you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

TeamViewer never fail me

TeamViewer never fail me, this is a honest review.

May 5, 2026
TeamViewer logo

Reply from TeamViewer

Hi dan capellan,
Thank you for letting us know that TeamViewer is helping you!
We hope that you continue to enjoy using TeamViewer in the future as well.
Best,
Your TeamViewer team

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