TeamViewer Reviews 123,332

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 12,147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its excellent user experience, highlighting its ease of use, stability, and speed. Many appreciate the app's reliability for remote access and support, often mentioning its effectiveness in helping others or managing personal devices. The service is consistently described as convenient and efficient, with many users valuing the free personal use option. However, some people mentioned issues with the website, specifically regarding connection stability and unexpected disconnections, sometimes leading to requests for license purchases. A few other people also felt that the process for initial access could be complex or that the display size was difficult to adjust.

What people talk about most

User experience

Customers consistently express satisfaction with the user experience, highlighting its ease of use, intuitive... See more

Application

Clients share positive opinions on the app, with many praising it as an amazing and excellent remote access... See more

Product

Reviewers highlight positive aspects of the product, particularly its effectiveness and free personal use.... See more

Website

Users describe ambiguous interactions with the website. While many praise its ease of use, clean interface,... See more

Service

Reviewers express high satisfaction with the service, highlighting its convenience, speed, and ease of use.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

nearly lag free. i only have consumer grade DSL. your relay servers are nice. all functions including keyboard from client to host working. including drag and drop on host and all other mouse actions.... See more

Company replied

Rated 5 out of 5 stars

It's really stable. Initial access was a bit complex but very useful for remote connection to the observing PC in my backyard observatory. Saves a lot of time, though file transfer tends to be slow, p... See more

Company replied

Rated 5 out of 5 stars

This app is fantastic for supporting friends through remote access. It's a great way to assist those with limited or no technical knowledge. They can see exactly what’s happening on their screen in re... See more

Company replied

Rated 5 out of 5 stars

TeamViewer is a really useful remote access tool. It’s easy to use, works smoothly, and the connection is quite stable. I can easily control another PC or help someone remotely without any hassle. Ov... See more

Company replied


Company details

  1. Software Company
  2. Computer Security Service
  3. Software Vendor

About TeamViewer

Written by the company

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. 

Today, around 645,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium-sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners.

Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

TeamViewer – One Click Away from Easy Remote Support

Written by the company

Secure remote access and support
TeamViewer Remote is the world’s most trusted remote access, control and support solution, designed to save you time and money by enabling you to connect to any device, any time, any place. With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever.
TeamViewer Tensor - Engineered for enterprise
TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

123K reviews

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Rated 1 out of 5 stars

There program is broken now and don't…

There program is broken now and don't seem to care.

Thanks for response that I should approach the community about my issues that your team have not resolved.

More often than not we cannot connect to devices. I connect and then it shows as offline or online, but wont connect. RESTART endpoints you say. I never used to have to go through that pain and defeats the fact these are unattended endpoints or Standard User endpoints. So I pay for another remote software to restart your software?
I pay a premium for Android connectivity, yet it does not work 90% of time, then works and cannot control, then works and every 3 min disconnects.
This is all new as prior to your new version it worked flawlessly 95% of the time.

May 8, 2026
Unprompted review
TeamViewer logo

Reply from TeamViewer

Hi James,
Thank you for your review. We are sorry to hear that TeamViewer did not work as expected for you. This is not the experience we want to deliver. If you wish to share more details, we recommend posting in the TeamViewer Community at https://community.teamviewer.com/.
Best regards,
Ying/TeamViewer

Rated 5 out of 5 stars

Great for supervision

I am using this software to have access to my student's PC and build an interactive discussion

May 7, 2026
TeamViewer logo

Reply from TeamViewer

Hi Ahmed M. Mohammed,
We are happy that you chose TeamViewer as your remote control solution!
Wishing you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

Fast connection

May 7, 2026
TeamViewer logo

Reply from TeamViewer

Hello PedjaVIVO,
We are happy to read about your positive experience with our software.
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

amazed to have found this expectacular…

amazed to have found this expectacular app!! thank you!!

May 7, 2026
TeamViewer logo

Reply from TeamViewer

Hello Luz Montenegro,
Thank you for the positive feedback!
We hope you enjoy the convenience of using TeamViewer in the future as well.
Have a wonderful day and all the best,
Your TeamViewer team

Rated 5 out of 5 stars

great!!!

Great to access home pc on the go, no need to carry laptop anymore!!

May 7, 2026
TeamViewer logo

Reply from TeamViewer

Hello rc keslen,
Thank you for your valuable feedback! We appreciate your support!
Have a great day,
Your TeamViewer team

Rated 5 out of 5 stars

Perfect for assisting elderly parents

This is a godsend in helping me assist my elderly father in navigating the computer. I am able to troubleshoot issues and review things that make his use of the computer that much safer.

May 7, 2026
TeamViewer logo

Reply from TeamViewer

Hi Kyle H,
Thank you for sharing your positive experience with our software!
We really appreciate it!
Have a nice day,
Your TeamViewer team

Rated 5 out of 5 stars

This is the best software

This is the best software! I can now help my 92 year old mother with all her computer issues! No more "well it doesn't look right, what doesn't look right? the computer....." Thank you TeamViewer for saving my sanity!

May 7, 2026
TeamViewer logo

Reply from TeamViewer

Hi DebbW,
Thank you for taking the time to leave us a positive review. We are glad that you are enjoying our software and we wish you a pleasant day!
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

TeamViewer is a powerful and…

TeamViewer is a powerful and user‑friendly remote access tool that makes it incredibly easy to connect to another computer or device from anywhere. Whether you’re helping a friend fix a problem, accessing your work PC from home, or managing multiple devices, TeamViewer delivers smooth performance with very little setup.
Overall Impression
It’s one of the easiest ways to provide tech support or manage devices remotely. For personal use, it’s hard to beat its convenience and stability.
...wish free sessions were longer

May 7, 2026
TeamViewer logo

Reply from TeamViewer

Hi chrisc,
Thank you for the positive feedback!
We hope you enjoy the convenience of using TeamViewer in the future as well.
Have a wonderful day and all the best,
Your TeamViewer team

Rated 5 out of 5 stars

Utility, & Experience

Connectivity ease, effortless account creation, & image quality. ~ Appreciation, & gratitude!

May 7, 2026
TeamViewer logo

Reply from TeamViewer

Hello FSU • Winthrop-King Institute,
Thank you for the positive feedback!
We hope you enjoy the convenience of using TeamViewer in the future as well.
Have a wonderful day and all the best,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hallo Manuel K,
danke, dass du dir die Zeit für eine Bewertung genommen hast. Es freut uns sehr, dass du mit TeamViewer zufrieden bist.
Mit freundlichen Grüßen
Dein TeamViewer Team

Rated 5 out of 5 stars

so good so far

everything is perfect thankyou i am very happy

May 7, 2026
TeamViewer logo

Reply from TeamViewer

Hi halim karagoz,
We are happy to have you on board! 🙏
We wish you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

Team Viewer Experience

I was able to connect immediately and with out any hesitation I enter the program I needed made my changes and it was completed all it took was a total of 10 minutes. Love this program I use it always when I need to connect with my other pc out of building. I recommend this program to all my friends for a one time us when its necessary to contact other pcs. Thank You for an excellent program Herb Martinez

May 7, 2026
TeamViewer logo

Reply from TeamViewer

Hi Herb Martinez,
Thank you for sharing your positive experience with our software!
We really appreciate it!
Have a nice day,
Your TeamViewer team

Rated 4 out of 5 stars

Everything went smooth

Everything went smooth. Just a bit of distortion on the mouse pointer...could have been my internet connection.

May 7, 2026
TeamViewer logo

Reply from TeamViewer

Hi Tshiamo, thanks for your feedback. We are glad to hear everything went smoothly overall. We appreciate you sharing the experience. If you notice the issue again, checking the connection quality or adjusting performance settings during the session can help. Thanks for choosing TeamViewer.
Best regards,
Ying/TeamViewer

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hello Vilmos Lévay,
Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars

my son was able to help me with my…

my son was able to help me with my computer ohio to florida thank you

May 7, 2026
TeamViewer logo

Reply from TeamViewer

Hello pat novak,
We are happy to read about your positive experience with our software.
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi OSLE,
Thank you for your positive review. It is always a pleasure to receive positive feedback, and we hope our software continues to meet your needs in the future as well.
We wish you a lovely day,
Your TeamViewer team

Rated 5 out of 5 stars

Bien

Bien, funciona bien con Kali linux

May 7, 2026
TeamViewer logo

Reply from TeamViewer

Hola Juan M,
¡Gracias por tu feedback positivo! Esperamos que sigas disfrutando del uso de TeamViewer.
Te deseamos un día estupendo.
Un saludo,
Tu equipo de TeamViewer

Rated 5 out of 5 stars

great program

great program! woks flawlwss

May 7, 2026
TeamViewer logo

Reply from TeamViewer

Hi Alexander Meyer,
We are glad to hear that you had a pleasant experience with our software. Thank you for your positive review!
Have a lovely day,
Your TeamViewer team

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