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I have been using Tech One since 2004. The service has always been exemplary. The team are helpful and knowledgeable and are very accommodating for short notice appointments.
Derek and his team ensure that there are no unnecessary costs and that there is a full explanation prior to any repairs. They have always worked in a timely fashion to return my car to me as soon as possible.
I cannot recommend their services highly enough.
I am extremely dissatisfied with my experience at Tech One, especially considering the overwhelmingly positive reviews I had read. I booked an appointment for my car repair but received an incorrect diagnostic report that cost me £96. In the end, I wasted £240 on the wrong part. Their priority seemed to be charging me for a five-minute diagnosis rather than focusing on repairing my vehicle, which completely wasted my day. This is completely unacceptable.
When I called to schedule an appointment to resolve the issue, an unprofessional employee informed me that eBay only sells secondhand parts. This lack of assistance is unacceptable and reflects poorly on their service. Additionally, there was no response to my post from the proprietor, which indicates a lack of concern for customer feedback.
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