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See what reviewers are saying

Rated 5 out of 5 stars

I am a south african with the same issue of debit orders HOWEVER i reached out ro this company via email and they immediately cleared up that it couldn't have been them as they only accept Australian... See more

Company replied

Rated 5 out of 5 stars

Fast, reliable service I originally ordered a laptop bag through a different company, but got the runaround with out-of-stock notifications, then worldwide shortages and delays in shipping because of... See more

Rated 1 out of 5 stars

I ordered an laptop and AFTER 10 DAYS I was sent an email telling me that the item I ordered was out out of stock and they will refund... like it's nothing. Now I completely missed the opportunity to... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Surface Pro from this website during their end-of-year discount, and I must say it was a fantastic deal. The price was slightly lower than other options in the market. What trul... See more

Company details

  1. Computer and Accessories Store
  2. Computer Store
  3. Software Vendor
  4. Telecommunications Equipment Supplier

Information provided by various external sources

Unlike the majority of our competition we are a 100% Australian owned and operated technology e-retailer. Located in Sydney but shipping Australia wide, we are able fulfill your I.T needs, whether you’re in the market for a simple home laptop or kitting out an entire data center TechTide is the only one-stop shop you’ll ever need. With well over 10,000 products available and direct access to all the big name brands you can rest assured that your I.T. needs are safe in our hands.


Contact info

3.6

Average

TrustScore 3.5 out of 5

179 reviews

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Rated 5 out of 5 stars

Techtide were excellent to deal with

Techtide were excellent to deal with. I was chasing a business machine for some heavy graphics processing for a university course. The team understood this unique situation. Product arrived faster than the supplier could offer.

July 18, 2022
Rated 5 out of 5 stars

Effortless transaction

I recieved my software key within the specified time even on the Easter weekend. My transaction was effortless. I have used techtide.com.au several times now and will continue to do so.

April 30, 2022
Rated 5 out of 5 stars

I ordered a surface pro keyboard from…

I ordered a surface pro keyboard from Microsoft on line store, after 15 days they contacted me to say they had no stock - still waiting for my refund. I then purchased the same from you and It was cheeper and arrived in 3 days. Fantastic service thank you!

April 27, 2022
Rated 5 out of 5 stars

Ergotron HX is fantastic

Finally received the Ergotron HX monitor stand. Hooked it up to my Eizo 31.1” CG318-4K monitor, very happy. StarTrack were slower than usual unfortunately.

February 6, 2022
techtide.com.au logo

Reply from techtide.com.au

Many thanks for your feedback Justin. I must say we are very disappointed that you chose to leave a 1 star review whilst making no attempt to contact us about you order and its whereabouts. We provided you with dispatch confirmation and StarTrack tracking details within 3 hours of receiving your order. All of our orders ship by either StarTrack Express or Toll IPEC and in 99% of cases are received within 1-2 business days as all of our previous feedback demonstrates. It would appear StarTrack took a few days longer to deliver your item for which we can only apologise. May I suggest in future you follow up with the retailer first if your item has not been received, they can in turn follow up with the courier and hopefully bring about a speedy resolution.

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