tekshop247.com Reviews 

2,550
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I bought a Fairphone from Tekshop247 in March 2024. It is faulty. Have spent the last 10 months corresponding with Fairphone to get it fixed. No joy. Emailed Tekshop 27/12/24 requesting refund. N... See more

Rated 5 out of 5 stars

Great quality product. The pole supplied with the monitor and desk clamps are very strong and of high quality which can easily hold heavy monitors. The pole is also longer than most supplied by ot... See more

Rated 5 out of 5 stars

I bought this 4070-SUPER a week ago and so far and have no complaints. We ordered it on Tuesday morning and it was delivered Wednesday midday. The product is brand spanking new (it had all the protect... See more

Rated 5 out of 5 stars

Recently bought a Apple Watch Ultra. The watch is brand new with sealed pack and the service is awesome, I had few doubts on the shipment. The gentleman on the phone helped very well. I would definite... See more

Company details

  1. Electronics Store
  2. Printer and Scanner Store
  3. TV store

Information provided by various external sources

TekShop247.com is one of the cheapest Internet re-sellers of brand name computer technology and consumer electronics products


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.4

All reviews

(2,550)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Let's be honest... Good and reliable shop

Let's be honest, I hesitated a bit on buying in this store because they had a product that I could not find anywhere else, even the brand's website was out of stock. However, all the good reviews here helped me to decide and I took the chance.

The product arrived super fast (in 24h!). It is the right product, brand new with all the accessories. Basically what they advertised and I payed for. Tekshop247 is a great shop and deserves this recognition from my end.

August 17, 2023
Unprompted review
Rated 4 out of 5 stars

Item arrived no problems

Item arrived no problems, except didnt really know the date it was arriving.

July 30, 2023
tekshop247.com logo

Reply from tekshop247.com

We sincerely apologize for any inconvenience caused. Our system automatically sends out emails when orders are placed and dispatched. If you haven't been receiving these emails in your inbox, we kindly ask you to please check your spam folder as they may have inadvertently ended up there. We appreciate your understanding and cooperation.

Rated 5 out of 5 stars

Excellent Service

Best price I could find for genuine inks after searching the web.
Ordered late evening & dispatched next day. Arrived the following day.
Will use again.

August 1, 2023
Rated 1 out of 5 stars

Paid for product 3 weeks ago and still…

Paid for product 3 weeks ago and still didn't receive it, no communication

July 23, 2023
tekshop247.com logo

Reply from tekshop247.com

Many thanks for leaving the review.

I had a look at our system and we emailed you when the order was dispatched on 2023-07-24 12:12:03.

Parcelforce tried to delivered

26/7/2023 17:09 Edinburgh Depot Held in depot for redelivery
26/7/2023 16:45 Edinburgh Depot Returned to Depot
26/7/2023 13:36 Edinburgh Depot Delivery attempted
26/7/2023 9:24 Edinburgh Depot Out for delivery
26/7/2023 8:40 Edinburgh Depot Prepared for delivery
25/7/2023 16:46 Edinburgh Depot Returned to Depot
25/7/2023 13:46 Edinburgh Depot Delivery attempted
25/7/2023 9:24 Edinburgh Depot Out for delivery
25/7/2023 9:06 Edinburgh Depot Prepared for delivery
25/7/2023 8:38 Edinburgh Depot Received at delivery depot
25/7/2023 3:19
NORTH WESTPROCESSING CENTRE…+NORTH WEST PROCESSING CENTRE

Sorted
24/7/2023 18:48
SOUTH EASTPROCESSING CENTRE…+SOUTH EAST PROCESSING CENTRE

Sorted


You contacted us with regard to delivery on Mon, 31 Jul 2023 at 10:41 AM) . We emailed you the tracking information again on Mon, 31 Jul 2023 at 11:08 AM.

Today you have left a review saying we have not replied to your emails and there had been no communication.

You need to check your spam folder. We have tried to contact you via your mobile also.

There is not much more we can do to communicate with you, if you dont check your emails or answer your phone when we ring you.


Rated 5 out of 5 stars

AMAZING SERVICE!!!

AMAZING SERVICE! TRULY AMAZING!

I ordered an item that I needed pretty urgently due to a personal situation and tekshop247 bent over backwards to help me. I will not deny that I was more than etremely grateful for the help that they gave me.

It is not often that you come across a company that is interested in your situation and is more than happy to help you.

I do purchase regularly via the web and it is extremely nice to receive a personal reply offering to help you and that is within minutes of contacting them.

The item I purchased was superb and did the job far better then I ever expected!

I will definately be using tekshop247 again!!!
You should to! Give them a try and see the amazing service you receive!!!

July 23, 2023
Rated 1 out of 5 stars

£900 Graphics card caught fire in my pc…

£900 XTX Graphics card caught fire in my pc causing damage to my system. Trying to communicate with them after a problem is a nightmare. Now they are trying to suggest it could have been user error. Shop somewhere else, this is way to much stress for me to cope with.
edit 07/08/23 Tekshop247 your last email to me told me to contact Asus directly to sort it out & as i already told you, i had contacted Asus & they don`t want anything to do with it as it should all be going through you, the company i bought it from & once again after contacting them for a second time they confirmed that you should be arranging the return of the faulty graphics card. As i considered we had reached a stale mate in communication i contacted my bank to start a section 75 investigation for the return of my money. All you had to do was arrange for the collection of the faulty card at the start, which i was told would happen over the phone. I have nothing to worry about as i am just telling the truth. sort out your after sales procedure & customer satisfaction.

July 17, 2023
tekshop247.com logo

Reply from tekshop247.com

I understand your concerns, but I would like to highlight that the review you posted seems premature since your case is currently under investigation by the manufacturer and the UK's main supplier quality team.

We have diligently contacted you through email, providing necessary instructions and consistently staying in touch. However, we have not received any response from you despite supplying additional information.

As a business with over 15 years of experience, we take our customer's issues seriously and handle them with utmost care. The gravity of the situation demands a thorough examination of all elements involved.

In case the problem was indeed due to a faulty graphic card, we assure you that it would have been promptly replaced within 48 hours.

We kindly request you to refrain from discussing this matter on an open forum as it may hinder the ongoing investigation process. At this point, we have not attributed the issue to user error since we are yet to determine the root cause.

To resolve this matter as quickly as possible, we strongly advise you to check your emails regularly and follow the instructions provided. Keeping us updated will aid us in resolving the issue promptly.

Posting a review with catchy headlines on Trustpilot will not benefit any party involved, including us, you, the manufacturer, or other readers. Let us work together to find a satisfactory resolution through appropriate channels.

AS mentioned please reply to our emails. i dont understand why you need to reply on trust pilot. Asus policy with regard to this issue is not as described by you

Please reply to our email

Rated 5 out of 5 stars

Fantastic service

Arrived the next day, I didn't even order until late afternoon. Product exactly as described, genuine EPSON as described and excellent value. A great purchasing experience, thank you

July 25, 2023

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