Eflorist Ireland Reviews 

33,903
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 225 reviews, most reviewers were unhappy with their experience overall. Consumers frequently complained that the delivered flowers arrived wilted, heavily damaged, or looked completely different from the promotional website pictures. Buyers experienced severe delivery delays, missing order items, unhelpful customer support, and felt the products were extremely overpriced. Many people expressed deep frustration over poor communication and tracking issues that prevented them from resolving problems successfully. The minority of people were satisfied with the service, noting that their floral arrangements arrived promptly and looked fresh. Some reviewers additionally mentioned that the bouquets received were full, very generous, and successfully matched the online advertising images.

What people talk about most

Product

Customers consistently note negative experiences with product quality, reporting that delivered items look... See more

Order

Reviewers highlight negative aspects of order processes, frequently experiencing missing deliveries, severe... See more

Quality

Consumers find quality to be deeply disappointing, reporting that flowers frequently arrive dead, wilted, or... See more

Delivery service

Reviewers mention negative feedback about delivery_service, citing widespread issues with missed delivery... See more

Price

Customers consistently express deep disappointment and frustration with the high prices they paid for subpar... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Avoid at all costs!!! Flowers never arrived which were to be delivered to a friend for Christmas and after reaching out to their customer service I stupidly agreed to a replacement delivery. Now... See more

Rated 1 out of 5 stars

Replacement flowers coming will update how they arrive. ....Until then Do not use!!! Would include pictures if could. just seen flowers order l sent my mum yesterday 20th December , absolute scam... See more

Rated 1 out of 5 stars

I received a bouquet of white roses on Friday, they did not look great when they arrived and now 2 days later they are ready for the bin despite watering and feeding. These were from my children who h... See more

Rated 1 out of 5 stars

Do not use this company:service. Ordered for delivery two days later. still not delivered. Track your parcel not working! Customer service using excuses like bad traffic, road closures etc.. requeste... See more


Company details

  1. Flower Market

Written by the company

Having achieved enormous success within the flower retail sector since 1947, Eflorist has long been a highly regarded and successful flower retail business. All our flower bouquets and arrangements are designed and created to the highest professional standards, using only the finest, freshest stems available.


Contact info

1.8

Poor

TrustScore 2 out of 5

34K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(33,903)

221 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid!!!

I can't believe this company is still operating. I received flowers from my.husband this morning and he was just stunned. He showed me the picture that was advertised and it looked nothing alike. The bouquet was tiny and there was no flower food included. The greeting card that he paid extra for was in fact just a leaflet paper folded in half. Also, the free box of lindt chocolates is palm sized and contained 3 chocolates inside. What a scam! Never again

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

Definitely won't be purchasing from…

Definitely won't be purchasing from efloerist again. Flowers were like something from a supermarket, which I could have purchased for 10/15 euro. In a closed box. I'll own my own part, as in I should have researched a bit more. If I'm not mistaken the flowers come from overseas and were pretty much on there last legs. Lesson learned. Just to say I'm not really a fussy person but these were not good flowers.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER!

DO NOT ORDER!
Advertised free chocolates which didn't arrive. Delivered in a box and petals all damaged. Very poor customer service, do not recommend.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS flowers came last…

AVOID AT ALL COSTS flowers came last minute absolutely nothing like they are in the picture couldn’t be further from the picture actually over priced would get the same flowers in supermarket for 1/4 of the price will never be ordering again company’s like this should not be aloud to trade

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

Roses

Ordered two dozen roses for my partner and I have to say what arrived was nothing like advertised on their website. A small, sad, half dead, miserable bunch of flowers was delivered instead of a beautiful blooming bouquet as on their advertisement. How this company get away with this constantly is mind boggling. They are literally scamming people and falsely advertising. The only positive out of this experience with eflorist is that I won't be ordering again. Please people stay well away from this company. Beware.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

Flowers were delivered in apauling…

Flowers were delivered in apauling condition. The box was completely destroyed. There was no water or moist tissue around the base of the stems so the flowers looked half dead. The flowers were also nothing like what was advertised.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID - do not buy from them

AVOID - DO NOT BUY FROM THEM

I ordered flowers for my step-daughter, and then 2 days later learned she would be out of the country. Eflorist's website says orders can be cancelled, and only give a "possible" exception for same day or next day, but they refused to cancel. I went back and forth probably 10 times, including asking to escalate and then sending a message to their complaints department, but any message sent goes back to the same people, and they just talk in circles, ignoring my request to escalate and ignoring the the fact their own website permits cancellations. They clearly do not care about customers, and I am beyond shocked and frustrated that they won't respect their own written policies. AVOID!

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

Use someone else

Don’t use them. Ordered flowers for my mother in hospital in Dublin, the address was wrong (still unsure how it was down wrong when I ordered to the mater hospital and not the private mater hospital) ordered next day delivery, they attempted once at the wrong hospital and now won’t offer a redeliver or alternative option. Case closed no other option offered to me. Such a waste of money. I thought when I purchased next day premium delivery I might have been offered some kind of alternative.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service, flowers delivered were not as pictured on their site and chocolates not included as per their email. They said I opted out of the free chocolates which wasn’t true and won’t deliver them on their own. Never using them again

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

CHEAP FLOWERS THAT LOOK NOTHING LIKE ADVERTISED

Ordered a bouquet of white flowers including roses and lilies to be delivered for a birthday (The Orient on their website). She received what I can only describe as a petrol garage bouquet of pink and purple “filler” flowers and a couple of roses. AVOID this company.

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

Will never use this Company ?

Will never use this Company ?? again flowers fir a very special specific date did not arrive at all !! 3 emails later was told they weee damaged in transit ! “Please select a new day “ requested a refund , still waiting , avoid this company at all costs

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Very dissapointed unhappy customer…

I would have put nil stars but it would not allow me to write this review. My gift of flowers were to be delivered on th 20th Dec 25 but did not arrive untill 10th jan 26 ready for compost heap. As the end customer customer services would not discuss problem,very dissapointed would not deal with me, after many emails I was offered a 15% discount code, great now I can buy my own gift of flowers, don't think so . My advice don't deal with this company they really don't care about the reciver of your thoughtful gift. One very unhappy dissapointed end customer.

January 10, 2026
Unprompted review
Rated 3 out of 5 stars

Ordered the small Paradise

Ordered the small Paradise. The delivered product was nothing like the photo. Very small number of flowers. I'm giving 3 stars because the flowers were lovely and delivery was quick. But stay away from the small Paradise option. Seriously overpriced for what you get.

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed with the flowers…

Extremely disappointed with the flowers I received, it is a pure scam, and not worth the 48 euro that was paid, not including delivery. You could get better quality from a cheap bunch of flowers from a petrol station, what was received was nothing like advertised, the flowers didn’t even arrive in water. Fairly upsetting considering it was for a special occasion. Total scam !

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

My flowers I sent to my friend after a…

My flowers I sent to my friend after a cancer operation still not delivered. DPD had them now for 4 days from 9/1/26. It’s now 12/1/26. I shall be asking for a refund and not using eflorist again.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute waste of money I spent alot on…

Absolute waste of money I spent alot on a birthday package and what was received was cheap and tatty,nothing like the picture and when I've complained I've not been treated much better .. the bunch of flowers wasn't even worth 15 euro the card a cheap ugly looking think

The little balloon didn't even have a stick so just fell to the floor, nearly got sick when I seen them . I definitely wouldn't advise going near them and I should have looked at the reviews first . Lesson learned

January 5, 2026
Unprompted review
Rated 2 out of 5 stars

Beautiful bouquet delivered for my…

Beautiful bouquet delivered for my birthday from my very good friend. Very disappointed to say that they have wilted badly on day four only and have had to throw several away already as completely drooped. Honestly, flowers from Lidl are far superior and probably only a quarter of the price and last at least four times as long. I feel so bad for my friend having spent good money

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely awful

Absolutely awful , I ordered flowers for my friend whose dad had passed away. And 4 days later still no sign of the flowers although it states they were due two days ago but my friend never got them . Also it states that the flowers are coming from Ireland but they are actually from a company in the UK so it’s very misleading .

January 10, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look