Eflorist Ireland Reviews 

33,903
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 225 reviews, most reviewers were unhappy with their experience overall. Consumers frequently complained that the delivered flowers arrived wilted, heavily damaged, or looked completely different from the promotional website pictures. Buyers experienced severe delivery delays, missing order items, unhelpful customer support, and felt the products were extremely overpriced. Many people expressed deep frustration over poor communication and tracking issues that prevented them from resolving problems successfully. The minority of people were satisfied with the service, noting that their floral arrangements arrived promptly and looked fresh. Some reviewers additionally mentioned that the bouquets received were full, very generous, and successfully matched the online advertising images.

What people talk about most

Product

Customers consistently note negative experiences with product quality, reporting that delivered items look... See more

Order

Reviewers highlight negative aspects of order processes, frequently experiencing missing deliveries, severe... See more

Quality

Consumers find quality to be deeply disappointing, reporting that flowers frequently arrive dead, wilted, or... See more

Delivery service

Reviewers mention negative feedback about delivery_service, citing widespread issues with missed delivery... See more

Price

Customers consistently express deep disappointment and frustration with the high prices they paid for subpar... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Avoid at all costs!!! Flowers never arrived which were to be delivered to a friend for Christmas and after reaching out to their customer service I stupidly agreed to a replacement delivery. Now... See more

Rated 1 out of 5 stars

Replacement flowers coming will update how they arrive. ....Until then Do not use!!! Would include pictures if could. just seen flowers order l sent my mum yesterday 20th December , absolute scam... See more

Rated 1 out of 5 stars

I received a bouquet of white roses on Friday, they did not look great when they arrived and now 2 days later they are ready for the bin despite watering and feeding. These were from my children who h... See more

Rated 1 out of 5 stars

Do not use this company:service. Ordered for delivery two days later. still not delivered. Track your parcel not working! Customer service using excuses like bad traffic, road closures etc.. requeste... See more


Company details

  1. Flower Market

Written by the company

Having achieved enormous success within the flower retail sector since 1947, Eflorist has long been a highly regarded and successful flower retail business. All our flower bouquets and arrangements are designed and created to the highest professional standards, using only the finest, freshest stems available.


Contact info

1.8

Poor

TrustScore 2 out of 5

34K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(33,903)

221 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid at all costs!!

Avoid at all costs!!!
Flowers never arrived which were to be delivered to a friend for Christmas and after reaching out to their customer service I stupidly agreed to a replacement delivery.
Now the second delivery has not arrived and are stuck in the UK!! This company is very misleading as they advertise as an Irish company!!! However they are based in the UK.
I am now waiting for a reply as I've now requested a refund. I just wished I had done research prior to choosing these cowboys!!!

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use!!

Replacement flowers coming will update how they arrive. ....Until then
Do not use!!! Would include pictures if could. just seen flowers order l sent my mum yesterday 20th December , absolute scam of a service, just emailed them now. I will update here with their response, if l recieve one. 40 euro spent, 10 euro delivery. sparse flowers dying and wilting, not even arranged nicely or at all really, in a plastic vase l had to pay 6.99 extra for ,no free chocolates as promised . NOTHING like advertised bouquet l choose winter wondeland, more like winter wither!!! Service station basic flowers would have been a better gift. And much cheaper. Totally shocked and disappointed. In my opinion Nothing but a refund would be acceptable.

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

Flowers never arrived

Flowers never arrived, I ordered flowers for 21st for my mams birthday but they never arrived, so disappointed. I'll stick to interflora in future, they've never let me down

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

A Huge Letdown!

I ordered flowers as a gift for my Mother's birthday but they were a huge letdown. The bouquet looked nothing like the version advertised online; it was sparse and missing several of the focal flowers shown in the photo. To make matters worse, the flowers looked old and started drooping within hours. I feel like I overpaid for a grocery store quality bouquet. To be honest I think flowers from a grocery store would have been in much better quality. I won't be ordering from here again.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

VERY POOR - Do not order from Eflorist

Very poor- Do not order from Eflorist I sent flowers to my mum and godmother for mothers day this year 2025 they arrived dead looking .
I sent an email and customer service they told me they sent them "in bud" they should bloom - I sent them a picture of the flowers 2 days after delivery and they were still withered looking and leaves were brown the flowers did not bloom..!! Very disappointing..

March 24, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed. I paid €80 for what was advertised as a premium gift, but what arrived was a total ripoff. The flowers looked like a €15 bunch from Dunnes, and the Prosecco was the cheapest possible brand. To make matters worse, the Lindor chocolates were damaged and looked like they had already been opened. This is misleading advertising at its worst. Save your money and shop elsewhere.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Flowers never arrived

I ordered birthday flowers for a next day delivery (Ireland) which didn't arrive. I checked the tracking and discovered they had been shipped from London (and the tracking was stuck at 'in transit to a parcel centre'). I queried this with eflorist Ireland customer service and they said their flowers are 'sourced from a supplier located in Ireland and are delivered via courier'. The tracking info indicates otherwise and I have not had any explanation from them as to why the flowers were dispatched from the UK. I have now received a refund.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Recently ordered flowers for a family…

Recently ordered flowers for a family member
And what an awful disappointing experience
Only to see that the flowers were tired looking and ugly
I asked for a refund as to be honest they were not worth the money
Only to be told they will look better soon
Absolutely ridiculous

December 14, 2025
Unprompted review
Rated 3 out of 5 stars

Do not use

I changed the review from 1 to 3

Update from the below I sent an email with photos and they sent a new delivery. The second delivery is just WOW!! probably would have got a 5 star review.
Just a pity it wasn't the original delivery .

- I had sent my daughter a photo of what she should have got. And her words today were, well I received the missing flowers from yesterday's order.

Ordered a beautiful bouquet
Received what can only be described as sub standard

Pity we can't upload photos

Oh and I paid for a balloon which my daughter did not receive

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered on a Wednesday and specified I…

Ordered on a Wednesday and specified I wanted them on Friday, they never showed up. They replied to an email saying, read the website and that can happen and not to worry they were in bud form and would still be fresh... They weren't delivered Saturday nor Sunday and only arrived at 6pm on Monday. They roses were withered they were bone dry and the anniversary card was soaked. Terrible experience with them steer clear of them!

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Never Again!!

Really disappointed with the service of this company_ sorry I didn,t read the reviews_ I would never have used them!! The flowers I ordered and paid for, were never delivered and its impossible to contact them.
1 star is too much of a rating actually _ should be rotten tomatoes!!

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Horrendous withered flowers.…

Just received flowers from my son in the US via florists. The flowers are a disgrace, mostly withered and a very scant bouquet not as advertised on the website. Total crap product and false advertising. Not value for money. They should be ashamed. Please read the reviews before you spend your money on this scam.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Delivery service appalling

Order was placed a couple of weeks ago under the occasion bundle for anniversary. Given there was enough time for delivery, they are so far 2 days late. Found out after my order didn't turn up that a few other people have used the service only once and in some cases were over a week late and none on time

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered flowers for next day delivery…

I ordered flowers for next day delivery for my wife’s birthday. They arrived 2 days later.
The condition for the flowers was awful- withered. On delivery, the box was in poor condition and open.
It was left in the rain and the birthday card inside was destroyed.
Also, the chocolates that were supposed to be with the delivery were not there.

Needless to say, I will never be using this service again.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

I would not recommend eFlorist

I would not recommend eFlorist. I ordered flowers to be delivered on the 5th of December for a death anniversary and they never arrived. Contacted the courier to which they said they never received the package despite eFlorist saying it was out for delivery. I realise it's December and its a very busy time for businesses to keep on top of orders, but to receive no correspondence about the flowers not being delivered was incredibly frustrating.
I had complained to the company that to have a delivery date included on their website for it not to be honoured is a waste of time both for them and the customer.

Just go somewhere else for flowers, save your money and your mental sanity. Customer service were apologetic and did offer a replacement bouquet, but I had no comfort/security in knowing the flowers would even arrive a second time.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Never trust this company, unreliable

I ordered flowers as a birthday gift. Double-checked the address so that there would be no chance for mistakes… yet they still managed to deliver absolutely nothing with incredible precision. They even sent a “replacement” that also never arrived... Impressive consistency.

Customer service is not responsive, rude, and about as helpful as a bouquet made of cardboard. Instead of surprising my loved one with a nice birthday gift, I ended up being the one surprised… by how spectacularly a business can fail at the only thing it exists to do.

In short: save your money unless you enjoy paying for imaginary flowers and emotional damage.

December 3, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look