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Rated 1 out of 5 stars

It's been a few weeks telenor service is not working properly in district karak tehsil banda daud shah airia landoki mardankheil tower village kundi side. one month earlier was very good 4G plus signa... See more

Rated 1 out of 5 stars

They claim 4G network. However, it is 3G because walkie talkie of police or military or security guard can alter low frequency signals, It is unbelievable these government employees are allowed to br... See more

Rated 1 out of 5 stars

This is a cheater company, been using it for a while, their service is slow unreliable, always give false messages when you call a number it will say the number is busy while you can see with your own... See more

Rated 1 out of 5 stars

I'm facing issues with the internet, every single time i called i got the same answer "Technical issue ha, Munasib waqfay ky baad call karien" 48 hours hu gae hain issue ko 10 baar call kar chuka h... See more

Company details

  1. Telecommunications Service Provider
  2. also in
  3. Internet Provider
  4. Internet Service Provider

Information provided by various external sources

Telenor Pakistan Limited is the second largest cellular & digital services provider in Pakistan owned by Telenor Group, which is an international provider of voice, data, content and mobile communication services in 8 markets worldwide in Scandinavia a...


Contact info

1.2

Bad

TrustScore 1 out of 5

84 reviews

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No history of asking for reviews

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1.2

All reviews

(84)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

The worst and poor network in Pakistan…

The worst and poor network in Pakistan Since I came on Vacation, No service nothing,Batin Caroron ki or Dukan Pakron ki,You guys need to do some serious work on this bullshit system. I’ve been trying to connect with internet but it's not getting connecting.😡

June 14, 2025
Unprompted review
Rated 1 out of 5 stars

Very pathetic service

Very pathetic service, when I subscribe to a package, their service gets down and I get no service with 0 signals, this happens all the time when I subscribe to the service, literally my money is getting wasted in this way. Very poor and 3rd class service by Telenor, it's happening in Tank kpk Pakistan. They are thieves and taking people money in this way. I am just very very disappointed by Telenor and I am going to deactivate the Telenor sim card and get a new sim card of some other network.

June 10, 2025
Unprompted review
Rated 1 out of 5 stars

Beware of Fraudulent Practices!

Beware of Fraudulent Practices!

I'm extremely disappointed and frustrated with Telenor. They're deducting money without my consent, subscribing me to services I didn't ask for, and providing extremely poor service. To top it off, their customer support is unresponsive and unhelpful.

Their business practices are deceptive and dishonest. They're thieves, plain and simple. I demand a full refund and cancellation of all unauthorized subscriptions.

Warning to others: Do not trust this company with your money or personal information. They will take advantage of you and leave you with a headache.

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

Telenor's customer service is extremely pathetic they care what are you facing

Telenor's customer service is extremely disappointing. They don’t listen to customers at all. I activated a package through the MyTelenor app using the "Make My Own Offer" option and selected "One Tap Easypaisa" as the payment method. The money was deducted, but the package was never activated. I tried reaching out to their customer service multiple times, but their response was terrible. They either hang up on you or keep saying that Easypaisa is a different department and that they can’t help. If that’s the case, then why are they even collaborating through One Tap Pay?

February 21, 2025
Unprompted review
Rated 1 out of 5 stars

Why It's Time to #BoycottTelenorPK

Why It's Time to #BoycottTelenorPK:

The Scam That’s Stealing Your Balance

Telenor Pakistan, once considered a trusted name in the telecom sector, has recently become infamous for allegedly scamming its customers. Many users across the country are increasingly frustrated with the company’s auto-subscription service model that silently consumes their prepaid balances. What’s even worse is the lack of transparency and the company’s defensive stance when customers try to seek clarity.

How the Scam Works
Imagine this: you’ve just recharged your account, and as you continue using your phone, your balance starts to dwindle. You receive a text message saying, “Welcome to Service ABC. To unsubscribe, reply with UNSUB.” You're left wondering, When did I ever subscribe to this service?

The truth is, many users haven't opted in for these services, and yet, they find themselves subscribed to them. This auto-subscription system is one of Telenor's tactics to boost revenue. Whether it’s a daily subscription or a hidden charge for unwanted services, your balance could be wiped out without any notice. The problem doesn’t end here.

The Frustrating Customer Service Response
When customers try to complain, they are told that they “activated the service themselves.” This vague and unhelpful response leaves people even more exasperated. With no clear explanation of how these subscriptions are activated in the first place, it feels like Telenor is dodging responsibility, leaving their loyal customers stuck with charges they never agreed to.

Telenor’s refusal to take accountability for these unauthorized subscriptions is not just an inconvenience—it's a breach of trust.

Why This Is a Bigger Issue
This is not just about a few hundred rupees here and there. Many people rely on their prepaid balance for essential communications, and having it drained unknowingly due to hidden subscriptions is both frustrating and unfair. The company’s lack of transparency and unwillingness to address these concerns is damaging to its reputation and customer loyalty.

When people feel taken advantage of by the very service provider they trusted, it’s bound to backfire. This is why consumers across Pakistan are beginning to raise their voices with the #BoycottTelenor hashtag.

What Can You Do?
If you’re one of the many who’ve been affected by Telenor’s auto-subscription scam, it’s time to take action:

Monitor your balance – Regularly check your account balance to track any unexpected deductions.
Unsubscribe from unwanted services – If you notice an unknown service, immediately unsubscribe by replying UNSUB to the service or contacting customer support.
Raise awareness – Share your experience with others. The more people know about these shady practices, the stronger the movement will be.
File a complaint – If the issue continues, escalate the matter by formally filing a complaint with Pakistan’s telecom regulatory body, PTA.

December 27, 2024
Unprompted review
Rated 1 out of 5 stars

Telenor is very low class Internet…

Telenor is very low class Internet service in Karachi specially fb area block 16 15 or 12 and Gulshan Iqbal 13 D 2.and all over Gulshan e Iqbal and buffer zone 15 a 4 bloçk 16/a very cheap service of telenor internet.

February 15, 2025
Unprompted review
Rated 1 out of 5 stars

What a pathetic service

What a pathetic service
I have been using since 2006 but it’s time to say good bye Telenor.
They have dedicated my balance and app showed an error .
I have been complaining for four days .
Still giving same lame excuse sir system down h.
Damn worst service

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer service

I'm facing issues with the internet, every single time i called i got the same answer "Technical issue ha, Munasib waqfay ky baad call karien"
48 hours hu gae hain issue ko 10 baar call kar chuka hun, n they can't even tell what the problem is. Made me reset my phone. And when they can't answer your query they'll simply hang up.
P.S sab 1 hi script follow kar rae hain, so called supervisors bi

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

اسلام علیکم

اسلام علیکم
میرے نمبر پر کوئی بھی پیکج نہیں لگ رہا
ٹیلی نار ایپ سے بھی نہیں لگ رہا اور ایزی پیسہ ایپ سے بھی نہیں لگ رہا
ٹیلی نار ایپ پر یہ لکھا ہوا آ جاتا ہے
java.lang.NullPointerException
اور ایزی پیسہ ایپ پر یہ لکھا ہوا آ جاتا ہے

Error Code: ESB99129
This service is temporarily unavailable. Please try again later.

میں اس مسئلے کا حل کرنے کیلئے ٹیلی نار کے میاں چنوں والے دفتر گیا ۔ دفتر میں جو آدمی بیٹھا ہو تھا میرے ساتھ بہت ہی بدتمیزی سے پیش آیا
انتہا گندی سروس پیکج بھی انہوں نے بہت مہنگے کر دیے ہیں
ہیلپ لائن پر رابطے میں بھی بہت دشواری پیش آتی ہے
Assalam Alaikum
No package is showing on my number
Not working with Telenor app and not working with EasyPaisa app
On the Telenor app, it appears written
java.lang.NullPointerException
And this is written on the Easypaisa app

Error Code: ESB99129
This service is temporarily unavailable. Please try again later.

I went to the telenor mianchnnu office to resolve this issue. The man sitting in the office was very rude to me
They have also made the extremely dirty service packages very expensive
Contacting the helpline is also very difficult

November 4, 2024
Unprompted review
Rated 1 out of 5 stars

Telenor unauthorized Subscription

Telenor subscribed me for an unwanted digital service Koyal and kept stating that I subscribed to the offer. and their customer service insisted that I would have clicked some link by mistake, when I tried it by myself just clicking to the link doesn't subscribe service, there are 2, 3 steps involved that cant be done by mistakenly clicking a link. All their promotional msgs goes to SPAM and there is no way to click those link, this is 2nd time I am experiencing such problem, they never own this. plus subscription was made at 6am morning the time I am always sleeping.

August 7, 2024
Unprompted review
Rated 1 out of 5 stars

Lakh Lanat ap logo ki services per

Lakh Lanat ap logo ki services per
Baghairtoo 200GB ka package lagaya hai pory month mein 20GBs b nhi Chala
100GBs apni maa dy phuddy ch ly k Tamasha App Chala lo

100GBs mein 20GBs tak nhi chalany dia

Kabi SiM out of coverage ho kr internet dosri SIM pr Chala jata

What's app pr na sms ho raha
Na hi Google pr koi page open

Pain dy phuddy ch ly lo apni Telenor Di SIM
Ghashti dy bachoo

January 20, 2024
Unprompted review

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