TeleNordic Communication ApS Reviews 

982
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

TeleNordic is Brilliant... A super company where the call center always has an answer if you need help. A great way to 'phone "The World" without it costing "The Earth"

Rated 5 out of 5 stars

Hi Thanks for a pleasant experience where all the parameters fell into place without any problems,hopefully this level of service will continue in the future Robert

Company replied

Rated 4 out of 5 stars

quick delivery the quality of the call is good it's just a bit complicated, have to dial a local number + pin code, then can call the number I want to call. So I have to write down the numbers befor... See more

Company replied

Company details

  1. Phone and Internet Service
  2. Mobile Network Operator

Written by the company

TeleNordic er kendt for sin behagelige måde at servicere og hjælpe kunderne på. Der er altid ekstra tid til at forklare og svare på spørgsmål, så kunden er godt hjulpet. Det afspejles meget tydeligt i Trustpilot anmeldelserne. Kunderne føler at de får en ekstraordinær god personlig behandling og det giver sig bl.a. udslag i deres brug af vores tjenester i mere end 25 år og med mere end +950 Trustpilot anmeldelser er 69% af dem anmeldt med højeste score: Fremragende. Prisniveau Vi har fuldt bevidst siden 1993 lagt et prisniveau for vores produkter som er meget attraktiv med en besparelsesprocent på 20-85% i forhold til de kommercielle teleselskaber. F.eks. tilbyder vi top 20 lande til 19 øre/min. med kundernes favorit: City telekortet. Vilkår Billig udlandstelefoni - så enkelt kan det faktisk gøres ! ✔️Nemt og hurtigt at komme i gang ✔️Ingen forpligtelser eller bindinger ✔️Intet abonnement ✔️Ingen udløbsdato for taletiden ✔️Intet skift af mobil-/teleselskab el. abonnement/tlf. nr. er nødvendigt ✔️Oplysning af kroner/ører på din taletidskonto ved hvert opkald ✔️Med løbede taletidsoplysning kan du kontrollere din taletid at alt stemmer.....for hver en øre 😊 ✔️Reel og ærlig udlandstelefoni fra TeleNordic Køb online Kig forbi www.telenordic.dk og bestil taletid sikkert via Nets, så leveres taletiden straks på email. Kundeservice Kontakt os på tlf. 69 90 21 00 eller kundeservice@telenordic.dk hvis du har spørgsmål eller ønsker rådgivning om hvilket produkt der passer bedst til dit behov. Om TeleNordic TeleNordic hed oprindeligt Trimax Telecom og blev grundlagt i 1993. Der blev hurtigt udvidet med salg i Norden og firmanavnet blev ændret til TeleNordic Communication. TeleNordic er en 100% dansk ejet og drevet virksomhed, som leverer teleydelser via et globalt netværk til mere end 230 lande i verden. TeleNordic Communication ApS v/Dannie Ybarra Nielsen CVR-nr. 26901405


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

982 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(982)

33 reviews in the last 12 months

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Rated 4 out of 5 stars

love it

Its the only card i bought. I most make a call to Thailand, USA and never a problems. Good value and connection as well. :)

March 17, 2014
Unprompted review
Rated 5 out of 5 stars

Available 24 hours a day 365 days a year.

I have been a customer for many years and things have got better and better. I can top up online any time 24 7 or I can ring and get a very helpfull person but only during working hours. Over the years I have save 1000s of Kroner on my phone bill. If people phone to Countries outside their own this Smart Travel card is a MUST.

October 17, 2013
Unprompted review
Rated 4 out of 5 stars

Affordable telephony for calls from DK to USA

I am a repeat user of Telenordic's "Smart Travel" Telephony services. I have "Tanked-Up" my existing account multiple times with no problems. I would LIKE to see the rates get even lower... ( Hint Hint ! ) But, until then, I continue to use and recommend Smart Travel from Telenordic.

September 9, 2013
Unprompted review
Rated 5 out of 5 stars
TeleNordic Communication ApS logo

Reply from TeleNordic Communication ApS

Hi Tanya,

In fact, we had an English site some years ago, but never had hits on it, so we decided to cancel it. It is possible to use Crome or Google and translate the whole site :o)

Have a nice day.

Kind regards
Dannie Y. Nielsen

TeleNordic Support

Rated 1 out of 5 stars

Just terrible!!!

Hi

In all honesty, I am dissapointed with the product I purchased from you (Smart Latino calling card for 100kr). The reasons are:

I do not have a fastline at my place, so I have to call from my cellphone which runs on callingcards as well, so everytime I need to call to Panama, I must have credit on my cellphone, and even though there is talking time on the smart latino, which means that the phonenumber you have to dial for accessing the service is not free, as a result I cannot keep on talking because the cellphone credit ran out... so it is like double paying for calling home - so in my case buying this card is not smart at all.

The quality of the phone call itself it is not good; in fact it is annoying because we have difficulties hearing each other and to make matters worst there is like a delay on the conversation, so you cannot really follow the conversation "on real time".

All and all, I must tell you I will not buy this product ever again and I will not recommend it to anyone. It is a shame, because I think the idea is very good, but it has been a very awful experience and somehow a waste of money for me.

My recommendation to you, work harder for improving this product.

Have a nice day
Jill

August 24, 2012
Unprompted review
TeleNordic Communication ApS logo

Reply from TeleNordic Communication ApS

HI Jill,

Thank you for making this complain.

First of all, I will say that, it's a shame you haven't giving us the opportunity to fix the problem. It can occour in our system or in the Panama operators system. This is what the supportteam help with :o)

1) I can't find anything regarding contact to our Support team from you. If you had contacted them, then they would start a case and fixed the problem. Please send your Pincode to kundeservice@telenordic.dk and we'll look at it.

2) Regarding calling from a cellphione to a free access number. You won't find that service at any telephone company!! The reason is, the cost per minute for us buing the service is SO HIGH that noone will use it, and its much cheaper to pay your local minute price. Double paying - YES - Thats allso the best minutprice, so it doesn't matter.

We work had everyday, and help our tenthounds of customers if they have some problems and would very much help you to.

Hope this information gives the feeling, that you're not stock and we are waiting you're mail or phonecall.

Kind regards
Support team
TeleNordic Communication

Rated 3 out of 5 stars

Dankort betaling for dårligt

It took three attempts to pay with Dankort - before it was finally accepted.

October 26, 2009
Unprompted review
TeleNordic Communication ApS logo

Reply from TeleNordic Communication ApS

Dear Manchu,

Thank you for taking time to give your comments.
We have thousands of payments every months and when a transaction is made problems can arise. If the digits aren't entered correctly, or if something happens with the communication between PBS International, where all money transactions go through, then you'll be asked to re-enter the payment information.

We hope this can make things more clear.

Best regards
TeleNordic support team

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