Teleperformance Reviews 

While on sick leave got fired even tho I was doing targets

Company is an absolute shambles…. Look forward to exposing them at the employment tribunal that’s going ahead. Was told my final salary would be processed still nothing and others have payslips, they are just digging themselves a great big hole and I cannot wait to show what a mess this company is. Wouldn’t work here again.

If you bring considerable skills to your job including a wide knowledge-base and the ability to work in a difficult and challenging environment, and you consider minimum wage and unpaid breaks a fitting reward for your skill set, then this is the corporation for you. If you work in stressful conditions and prefer a ‘well done’ or a ‘gold star’ to a monetary bonus, then this is the corporation for you. If you ask for further training because you have been ill-equipped to do the job competently, and you are met with outright hostility, then this is the corporation for you. If you have a heartfelt desire to see directors and shareholders living the life of riley while you wonder if you’ll be able to get away this year, this could be the corporation for you. If you are absolutely desperate and at your wits end but too proud to work on a checkout, this could be the corporation for you. If you admire corporate values like integrity, respect, innovation, collaboration and excellence and secretly hope they really exist, then this may not be the corporation for you.

And by the way, did you know that you should be paid for opening-up time if you were working from home? Your employer must pay you from when you start work. On my 'campaign' I calculated it took between 6 and 8 minutes to open up multiple software and platforms etc before starting at 9am, but we were told to enter 9am on our time sheets. After I left I successfully argued opening-up took considerably more than a couple of minutes (look up the 'de minimis' principle in law) and that I should be paid for the 7 minutes. They agreed! That's £350 a year. Please tell anyone you know who has left or still works there. I claimed retrospectively, so can you.

When i started they told me that there is a 500 pound bonus for good attendance. They never paid! When i left the compnay they refused to pay me my final month salary despite giving them sufficient notice. This company is the worst place you can be unfortunate to work with. I worked unusual hours, with very little break, infact it is beyond horror. Someone needs to really scrutinise this compnay there is something totlally not right.

This company is very bad. I hate myself for considering to work here

TP UK - Just Horrible

After suffering for years working for this company, having to deal with discrimination, favouritism, racism, I decided to leave for something else only for them to try to scam me off my last payment - salary.

Very disorganised, team managers always seem to be away on meetings and trainings. Not attentive or around enough.

Modern day slavery that demands you to take abuse from callers non stop, and then managers will track your every move and judge you even if you went to the toilet. Mental health? Non existent throughout.

Very difficult to get in touch with payroll only via email. They made “adjustments” on my final two pays and now trying to scam me to tell me I am not owed the money I worked for.

If I could take the years working for this company back I would. Disgusting treatment

Very bad the Romanian company, avoid with all the cost. 0 stars, they force to gice 1

The only words I can use to describe this organization is INSTITUTIONAL Racism and MODERN DAY SLAVERY.

It's shameful that the UK authority are aware of this act and they didn't take any responsibility to investigate and do anything about it.

If your mental health is very important to you, STAY AWAY from this organization.........

I think I had a lucky escape from this company I was due to start December the 9th! I was so happy when I initially got the job and stopped looking for another as i had this one in the bag I made sure i tied up all my loose ends and appointments before the original start date of the 9th to then be told i now start on the 4th only a few days apart which that week i had a couple of appointments that couldn’t be cancelled and which could not be missed that week for my elderly parents i had explained if i can stick with the original start date which the Admin support told me NO i will have to change the appointment date otherwise he will off board me if i have not attended VERY SAVAGE AND RUDE we were going backward and forward i was gobsmacked i then received an email saying they are off boarding me! It shows you what kind of company these people are as i still have there equipment that i packed up back in the box still in my house since beginning of November, which they refuse to come and collect Prior to this i wish i done my due diligence into this company could of saved myself alot of time and energy, a company with a high staff turnover over really needs to be investigated as they say something in the buttermilk is not clean

Absolutely sucks. The company Teleperformance does not have enough heat to keep staff warm and does not allow you to wear a coat because you are not allowed. There is only a 10-minute toilet break, and access to the toilet is limited. You are not allowed to bring paper and pen onto the production floor. You cannot apply for sick leave more than once within 6 months. It is a cold-hearted company that ignores human rights, and it is a soul-draining job. Run away from this company.

Nothing short of awful. Do not work here

I applied to Teleperformance for the Godaddy campaign they had on 2 months ago. The woman I interviewed with and spoke to were really amazing and nice. Very warm. BUT they screwed up my background check. Hiring was delayed by a month. They said i would be interviewed again but they are no longer working GoDaddy and rather an aggressive sales position for Twitter. I was interview more recently and the only guy who interviewed me was terrible. He asked me how I would aggressively sell to different sectors for advertising on twitter. I stated everything i would do given leads or not. He asked me to be honest and asked what i would prefer sales or customer service and support? I said I would do sales and that Customer service and support are things I prefer due to sales roles being high turnover and strict sales quotas. I just got off the phone with them and they said that Liv, the guy who interviewed me: said i was not wanting the job and i was not good at sales. I am beyond frustrated. Company said I was suppose to be in training already and that i was going to be paid for the interview just to be not hired for being honest. This company is used to hiring people with no criminal backgrounds due to knowone knowing how to read a police report. the thirst party system they use is also something they do not know how to read. They apologized several times over the situation. I interview up to 4 times with a great experience until Liv took the interview. This was nothing but the company looking for any reason not to hire. Interview was rushed and at no point did he look at any details from other interviews. I never had such a frustrating experience with a company while hiring. I was given an opportunity just to have them take it away due to there own issues and how they even run anything. They are the most unorganized company you can even apply to.

I just got off the phone with the bad news about employment when i was told i had a bunch of people at the office saying i was such a promising candidate. I applied to this company 20 times in 2 years just to be told no over one pierce of shit guy who cant interview people. Every other person was amazing and helpful. This was the first job that reached out over hundreds of applications other then scam jobs. If you take anything away from this is that the company is terrible, unorganized, shady, and do not follow any kind of protocol or outline given by the client for hiring. I have not wanted to sue a company for sheer neglect so hard. I wish someone would do something about it but they are not caring to. I tried and put in my best. I feel like an idiot for thinking this lowly rated company had anything to really offer in terms of consistency. They cant even do the hiring process correctly. My heart goes out to all the ones on reddit who have many experiences with this company. My hat goes off to the ones who got a job from this trash company.

I've just read other reviews of TP on here and many seem to have had a similar bad experience to me.

I applied to work on the UC helpline, working from home, which is run by TP. It's a job I have previously done when it was run by Serco.

Having done some online tests, I was offered a position to start on 13th Jan 2025. That was quite some weeks before. So I stopped looking for a job because I thought this was in the bag.

Two weeks before start date (30th Dec) I received an email to say TP was significantly reducing the number of people needed, and therefore I wouldn't be able to start on 13th Jan but they would keep me updated. I have heard nothing since.

It's obviously very disappointing as I stopped looking for a job as I thought this was going to happen.

There doesn't seem to be anyone at TP to contact about this, because it would be nice to know what's going on.

Looks like I’ve been lucky. Like some other reviewers here, I only was offered a job at this company to find that I wasn’t getting a job afterall. They just stopped responding in the middle of the onboarding and relocating process, when I had my bags packed to go work for them in Athens from Northern Europe, my home sublet and other job offers turned down. I was due to fly to Athens end November 2024 and start the training for a Google customer service role early in December. On Wednesday before the Monday flight they called me and convinced me my flight ticket would be sent to me “the day after tomorrow at the latest”, that would’ve been the Friday before the planned Monday relocation. I never got the ticket, nor an explanation, not a “sorry”, nothing, they just stopped the correspondence.

So, like many other false “as if” hires described here, Teleperformance Hellas left me homeless and jobless for the winter because of my stupidity trusting their false job offer and their false promise of relocation support. Absolutely inhuman, degrading, immoral, reprehensible treatment of potential employees; it should be also illegal, it’s contrary to all the “values” they declare on their website, full inversion. They really do not give a crap about people. I join those who warn: keep away. Don’t become one of their slaves.

And yes, I sent a lot of sensitive information to them while I believed in the fake hiring process. What will the copies pf passports, ID cards, birth certificates etc be used for?

Notice that on Teleperformance website, you can’t find any names of any representatives of the company. Creepy secrecy, that should be a big red flag. Just think, why not one single name or contact detail of anyone in a managing position? Not for the local branch, not for the company as a whole. Also, a chance of legal action against mistreatment of employees is mentioned as a major risk factor for the value of their stock that is, deservedly, in free fall as we speak.

Just stay away.

Don’t fall for the Teleperformance corporate propaganda nonsense, Stay Away from Teleperformance and STAY SAFE!

Teleperformance do NOT honour any workers rights, no matter the country, no matter the contract,
They are always recruiting because no body stays with Teleperformance - who would voluntarily work in conditions that conflict with human rights? Workers rights are compromised and denied every day.
They are an appalling company, focussed on profit, profit, profit and despite their published values, they have double standards - none that support their staff. I was sacked because a storm felled tree brought my home based working to a halt, as it snapped power lines and telephone cables.
An act of God, but Teleperformance blame me by making me responsible for the consequences of a storm felled tree.
Despicable company.
Read Teleperformance feedback everywhere - they ARE loathed by most, only managers ever leave positive comments. Civil rights organizations need to investigate Teleperformance - they are doing their best to turn the clocks back to the 1800’s before human rights, workers rights and any Health & Safety laws.

Scurrilous shysters!

This is a terrible place to work at. The company is going broke, they lay off their senior employees, to save money and repost the same job ad, at minimum wage. They will also cut your hours next week without prior notice. The managers are horrible, unknowledgeable, and downright conniving. There's no job security and stability, no human rights concept, you will be upset every week working there.

SCAM, SHADY, ILLEGAL.
Worst company ever, worst job I ever had. Threats, abuse, exploitation, control, rudeness. They request a lot of work and effort, all for 5 euros a hour in Barcelona. Delayed salary sometimes, many times they pay you less than what they should
Avoid at any cost for your mental health

I wouldn't even tread carefully with this company, I wouldn't even tread/step in their direction. They persistently promise you work, collect copious amounts of information about you (I am talking passport/ passport number/ drivers license/ letters(bills)' they request bank statements evidencing your past salary amount for a number of YEARS). They even take photos of you on a ominous Zoom call whilst the person on the call isn't showing themselves on the camera, something is very, very unsettling about this company- i think they are in the business of harvesting data, it then begs the question...what for? AVOID THEM!!!

Absolute joke of a company. I started with telperformance after my training which was very poorly given. I was working for them for a week only to get a call two hours into my shift from HR to inform me they have employed to many people and from that day I no longer work there. They told me to log off immediately, because I was still logged on to Microsoft teams I had a team leader call me being very patronising and quite threatening. Absolutely disgusting.

Very very very poor management, usually get no response. Resolving any system or IT issues were a nightmare. A 2 week training went on for 2 months due to issues and problems that never got resolved properly.

Too much control and surveillance and very poor management.

Please shut down this company asap.