Telestial Inc. Reviews 

317
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Total waist of money. Reception is extremely poor (used their SIM card in UK, Ireland and USA). My phone kept disconnecting and searching for network. In UK and Ireland sometimes I had EDGE connecti... See more

Rated 2 out of 5 stars

Absolute joke with regards to pricing. 3x days into my European holiday (30 days) and $50 credit has already been maxed. My phone is not constantly roaming and I ensure to keep mobile data off unti... See more

Rated 4 out of 5 stars

This is my second sim, my first sim got damaged and I had to get another one. I travel abroad frequently and like keeping in contact with family and friends as often as possible. My US line works perf... See more

Rated 5 out of 5 stars

Ordered the phone, an eKit 4C, on Monday, and received it two days later as promised. I installed the SIM card, charged battery, with included charger, and things seem to be working - connected to US... See more

Company details

  1. Mobile Network Operator
  2. also in
  3. Internet Service Provider

Information provided by various external sources

Telestial.com - SIM card, SIM cards, International GSM Prepaid SIM cards, local SIM card, roaming SIM cards, and unlocked GSM World cell phones for a variety of destinations such as Italy, France, UK, United Kingdom, Greece, Russia, Spain, South Africa, United States, Canada, Mexico, Egypt, India, Australia, New Zealand etc


Contact info

2.5

Poor

TrustScore 2.5 out of 5

317 reviews

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2.5

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(317)

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Rated 5 out of 5 stars

Quick delivery and it works!

After a great deal of research I decided to order my Explorer SIM card from Telestial. The delivery was fast and instructions very easy. Works great on my test call :-) So looking forward to our trip to Antigua.

July 10, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

No complaints here. It works right away and it is perfect! :-)
So looking forward to our trip to Brazil, when we know we can get in contact with anyone in a cheap way!

July 8, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent global SIM card for unlocked Moto G

For my upcoming trip to England, I searched the internet for a global SIM card for my unlocked Moto G. The Explorer SIM card from Telestial seemed to be the best value. I ordered one on Monday and received it in the mail on Thursday. Very fast service.

July 7, 2014
Unprompted review
Rated 5 out of 5 stars

Great service and best prices

My wife and I went to New Zealand and Australia in Oct., 2012. I researched available options and providers for us to have telephone and data service there and Telestial was my choice. I ordered the Passport which was delivered promptly. Having not used a SIM phone before, I wanted to “test drive” the service at home. With the guidance provided by Telestial, I had it setup and working in no time. The service in New Zealand and Australia was excellent. We had coverage every where we went.

A few weeks ago we learned that some friends are going to New Zealand and Australia and they wanted to “pick our brains” about our experience. We recommended Telestial to them. They purchased the Passport also. They were comforted when they found it so easy to get and to use.

We are currently planning a trip to Turkey and South Africa. Since I now have a different phone, I needed a different size SIM. I didn't think twice, I went straight to Telestial and ordered the Passport in a micro.

Telestial is easy to work with, their prices are the best, I trust them, and I recommend them to others.

July 4, 2014
Unprompted review
Rated 5 out of 5 stars

Easy

I travel abroad every 2 years and I always buy my SIM card from telestial. Easy ordering and the cheapest rates.

July 2, 2014
Unprompted review
Rated 5 out of 5 stars

Works well

This is my second international SIM card. I had to get a new one because my new iPhone needed a different sized card. Both have been invaluable when traveling in Europe.

July 2, 2014
Unprompted review
Rated 5 out of 5 stars

Fast and easy makes it worth your money

Bought a card online before our European trip....got my card in 3 business days....just popped in the SIM card and we were ready to go...wallet manual is handy, as well as the codes to reload and check your balance....no frills makes this easy and pleasing.....with Telestial, communication between you and your family is like if you were at home....definitely recommend

July 1, 2014
Unprompted review
Rated 5 out of 5 stars

Fast and helpful customer service

I ordered two explorer sim cards from Indonesia. Their website is very clear and easy to browse. The payment method was easy too. During check-out we can order an additional $25 credit to be eligible for world wide shipping. It's an awesome deal, since shipping to Asia can be very costly ! I got the items today, which is about 2 weeks from my order date. I can say it is pretty fast (shipment from America/Europe usually takes 3+ weeks).

The package consist of two sim cards, two manual booklet, a receipt, and several pages of guide on how to use the sim card. The sim card is preactivated and ready to use, so I don't really need to read the manual. Also the app on iOS made it very convenient to check my balance and top-upping.

I was expecting a $25 top-up card on my package, but there was none. I quickly e-mailed their customer support for advice. They replied in about 2 hours, and says that the $25 credit is already on my number, not in the form of a card. Then they give me the website address to check my balance. Apparently it's redeemed on one of the two sim cards, so I'm happy with it :)

June 30, 2014
Unprompted review
Rated 4 out of 5 stars

Solid service

Looking forward to my trip, seems like this will be incredibly helpful for keeping in touch with our hosts abroad and our family at home!

June 30, 2014
Unprompted review
Rated 5 out of 5 stars

Awesome customer service, shipping times, and product!

I am going on a trip to Italy (from the US) and need an international cell phone for emergencies. Buying seemed cheaper than renting and I went with an ekit phone from Telestial.

It literally arrived on my doorstep 16 hours after placing the order. I didn't pay for expedited shipping or anything.

I had a question before I placed the order, and called their customer service. The rep was very friendly and helpful.

The phone itself seems great. No frills, very simple and straightforward. It came with everything I will need. Charging and setting it up was easy. I have already sent and received texts with it. It works fabulously.

I am looking forward to using the free travel app it comes with during my trip!

I have no complaints and only good things to say about this company!

June 29, 2014
Unprompted review

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