Low prices. Good app for monitoring variable prices. Works perfect. Been using Telinet for 3 years
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See what reviewers are saying
I’m super happy with Telinet, they had the best prices (both fixed and flexible) when I subscribed. Really appreciated the reminder about the first invoice being sent to the mailbox👍 Hope it goes lik... See more
Company replied
Makes more sense to go with this company, my bills for electricity have gotten cheaper
Very poor customer service...I have been trying to reach them for nearly two months now and I could not get through their customer service !! Initially they gave an gift card worth 500 SEK for t... See more
Company details
Written by the company
Telinet Energi erbjuder billig el till hela Sverige. Jämför oss gärna med andra elbolag och se hur mycket du skulle spara genom att byta till oss.
Contact info
Oxenstiernsgatan 15 A, 115 27, Stockholm, Sweden
- 0771 456 150
- kundservice@telinet.se
- www.telinet.se
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 1 month
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My problem was solved effectively…
My problem was solved effectively without being proposed workarounds
October 11, 2021
Poor Customer Service
I tried reaching out to Customer service multiple times, but everytime I have to be in queue for almost an hour and my call gets discsonnected automatically after this long waiting time. And they never called back.
October 4, 2021
Reply from Telinet Energi
Hi!
I'm sorry to hear you've been trying to reach us without success. Did you know you can also chat with us? www.telinet.se Also you can email us kundservice@telinet.se
Kind regards
Elsa
Telinet Energi
Great Company
Very friendly and helpful.
Quite easy to transfer electricity contract from Skatteverket.
Much more affordable prices.
September 7, 2021
There is no customer satisfaction
February 2, 2021
Reply from Telinet Energi
Dear Pinar, sorry to hear you're not satisfied with our services, please contact our Kundombudsman if you wish to tell us more about your experience. Information in the link below:
https://www.telinet.se/kundservice/
Kind regards Elsa, Telinet Energi
Don’t sign a contract with them
Don’t sign a contract with them! They will scam your money! 😡😡😡
November 6, 2020
Unprompted review
Reply from Telinet Energi
Hi Tomas! I am really sorry to hear that you are not happy with your contract at Telinet. If you have the time, we always appreciate an email with feedback so that we can try to improve our offer and perhaps be able to meet your expecations in the future. Thank you! Regards, Anna, Telinet Energi
scammer company…
I wish i can rate this scammer company with 0 star. They will tell you lies to sign a contract with them then they will scam your money. SAVE YOUR MONEY!!
November 5, 2020
Unprompted review
Reply from Telinet Energi
Hi Ephrem! We are always very careful to tell our future customers everything they need to know about their new contract in order for you to be able to make a well informed decision. I am sorry to hear that you feel that this was not the case for you, but then you always have a 14 days long right to withdraw from the contract. Take care! Best regards, Lisa, Telinet Energi
Very helpful
May 26, 2020
Unprompted review
WARNING SCAM.
WARNING SCAM.
Just a piece of .... garbage company.
Do not sign a contract with them..
May 13, 2020
Unprompted review
Good support and explations from the…
Good support and explations from the sales lady....I hope this deal I get is really the best.
July 2, 2019
Unprompted review
i don't have something about the…
i don't have something about the services cause it looks like all the same companies in Sweden. But in the case of customer service i'm not so satisfied with their responding. if we call for a case we should wait for a long time in the queue like what we get tired and forget about the issue we had. in the case of email it takes at least two working days you get a feedback. it was better if you had a chat room for the case your customer has got any emergency issue. moreover, i'm changing Tellinet from the firsts of 2019 because i believe they are not flexible on their facilities. for example since i talked to the other companies like EON they are very flexible about their price, they heard my bargaining patiently and tried to give the cheapest price as much as they could to make me satisfied. But for Tellinet it was not like that and once i called them and asked for a cheaper price they said No ! that's all
October 30, 2018
Unprompted review
Reply from Telinet Energi
Hi Mohammed! Thanks for your feedback. It means a lot to us and we appreciate that you take time to write it down. We always try to exceed our customers expectations on low price levels on our contracts but sometimes, unfortunately, we cannot match. But we are happy to hear that you are satisfied with our customer service. Actually, we do have a chat that is open during opening hours. You find it at the bottom right of our homepage. Welcome to chat with us any time you need! Best regards, Anna, Customer service
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